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08/20/2004 at 08:07AM PDT, ID: 21101201
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5.8

IE can't Display Secure Pages

Asked by dthomson86 in Windows XP Operating System

Tags: found, winstock, xp, display, secure

Yesterday, I discovered, to my dismay that I can no longer display secure pages. Any page that has https:// in its address gives the 'Server Not Found' or ‘page cannot be displayed’ error page. I know that the server is there because these are mainstream sites I'm trying to access, such as logging into hotmail. The problem first occurred yesterday, and although I wasn’t messing around with internet settings, I did uninstall Cute FTP and Dreamweaver, although I don’t know exactly when the problem occurred. I know that under the internet settings in IE SSL is enabled. I tried disabling Norton Internet security. After investigating some more I found that I cannot login to MSN or Yahoo Messenger either. Upon this discovery I concluded that the problem is much bigger than I had initially thought. I downloaded the Winstock fix for Windows XP, but it didn’t fix anything. I’ve removed all spyware and did a complete system scan with Norton, but nothing of consequence was found. As a last resort I used System Restore to roll back to a time when the problem was not occurring. Again there was no change.
I’m out of ideas, any help would be greatly appreciated

Dustin Thomson

IE 6 SP1
XP Home SP1
Norton Internet Security / AntiVirus 2004
Spybot Search And Destroy 1.3

------
HJT Log
------

Logfile of HijackThis v1.98.2
Scan saved at 11:40:41, on 20.08.2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Programme\Gemeinsame Dateien\Symantec Shared\ccSetMgr.exe
C:\Programme\Gemeinsame Dateien\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\SOUNDMAN.EXE
C:\WINDOWS\AGRSMMSG.exe
C:\Programme\Apoint2K\Apoint.exe
C:\PROGRA~1\LAUNCH~1\CPLBCL53.EXE
C:\Programme\Gemeinsame Dateien\Symantec Shared\ccApp.exe
C:\Programme\Apoint2K\Apntex.exe
C:\Programme\Winamp\Winampa.exe
C:\WINDOWS\System32\ezSP_Px.exe
C:\Programme\Hewlett-Packard\Digital Imaging\Bin\hpqWRG.exe
C:\WINDOWS\System32\ctfmon.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Programme\Gemeinsame Dateien\Symantec Shared\ccProxy.exe
C:\Programme\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\Programme\Gemeinsame Dateien\Symantec Shared\SNDSrvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Programme\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Programme\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
C:\Programme\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
C:\Programme\Norton Internet Security\Norton AntiVirus\SAVScan.exe
C:\Programme\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
C:\PROGRA~1\NORTON~1\NORTON~1\navw32.exe


R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.searchwww.com/
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.at/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://global.acer.com
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.searchwww.com/bar.html
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Programme\Yahoo!\Messenger\ycomp.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Programme\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: CNisExtBho Class - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Programme\Gemeinsame Dateien\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Programme\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Web assistant - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Programme\Gemeinsame Dateien\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Programme\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: &Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Programme\Yahoo!\Messenger\ycomp.dll
O4 - HKLM\..\Run: [LaunchApp] Alaunch
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [SoundMan] SOUNDMAN.EXE
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [Apoint] C:\Programme\Apoint2K\Apoint.exe
O4 - HKLM\..\Run: [LManager] C:\PROGRA~1\LAUNCH~1\CPLBCL53.EXE
O4 - HKLM\..\Run: [ccApp] "C:\Programme\Gemeinsame Dateien\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [WinampAgent] "C:\Programme\Winamp\Winampa.exe"
O4 - HKLM\..\Run: [NeroCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [ezShieldProtector for Px] C:\WINDOWS\System32\ezSP_Px.exe
O4 - HKLM\..\Run: [HPpromo psc 2175] "C:\Programme\Hewlett-Packard\Digital Imaging\Bin\hpqWRG.exe" /N "psc 2175" -r
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [Yahoo! Pager] C:\PROGRA~1\YAHOO!\MESSEN~1\ypager.exe -quiet
O4 - HKCU\..\Run: [MsnMsgr] "C:\Programme\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Programme\Gemeinsame Dateien\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: hpoddt01.exe.lnk = ?
O4 - Global Startup: hp psc 2000 Series.lnk = C:\Programme\Hewlett-Packard\Digital Imaging\bin\hpobnz08.exe
O8 - Extra context menu item: Nach Microsoft &Excel exportieren - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Shorten URL - http://www.cjb.net/menuext.html
O9 - Extra button: Recherchieren - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Recherche-Assistent - {9455301C-CF6B-11D3-A266-00C04F689C50} - C:\Programme\Gemeinsame Dateien\Microsoft Shared\Encarta Researcher\EROPROJ.DLL
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\YAHOO!\MESSEN~1\YPAGER.EXE
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {E5D12C4E-7B4F-11D3-B5C9-0050045C3C96} - C:\PROGRA~1\YAHOO!\MESSEN~1\YPAGER.EXE
O16 - DPF: {6BB594E2-6E4D-4CC9-98B0-931C323F9165} (DepHlp Control) - http://mirror.worldwinner.com/games/shared/dephlp.cab
O16 - DPF: {C3DFA998-A486-11D4-AA25-00C04F72DAEB} (MSN Photo Upload Tool) - http://sc.groups.msn.com/controls/PhotoUC/MsnPUpld.cab
O16 - DPF: {EB387D2F-E27B-4D36-979E-847D1036C65D} (QDiagHUpdateObj Class) - http://h30043.www3.hp.com/aio/en/check/qdiagh.cab?322
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://chat.msn.com/bin/msnchat45.cab

[+][-]08/20/04 08:15 AM, ID: 11852138

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About this solution

Zone: Windows XP Operating System
Tags: found, winstock, xp, display, secure
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Solution Provided By: lexicon_dominus
Participating Experts: 5
Solution Grade: A
 
 
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