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3.4

Laptop suddenly shutdown in Win XP

Asked by Bitk2004 in Windows XP Operating System

Tags: shutdown, laptop, suddenly

Hi! :)

My laptop (Medion RAM2010 with AMD Athlon 64 3000+ CPU, 512 MB RAM, 60 GB HDD, ATI Mobility Radeon 9700, Windows XP Home Edition) suddenly shuts down.

I got the computer june 2004, and had no bad experiences with it until december 2004. It started to shut down suddenly - without any error message or anything - the only thing is that the sound level on the CPU fan seems to be very high for 3-5 seconds, then the machine shutdown - like if I'd just removed the battery (or hold down the power switch for 5 seconds - shutting down the hard way, that is...).

The shutdowns are sudden, they don't act in only some applications, and I haven't found anything about processes using much CPU percentage when the shutdowns occours (I've watched on the processes page of the screen that comes up when hitting CTRL - Alt - Delete, and I sorted them after CPU-usage, and waited for the shutdown... Never anything using much CPU at the shutdown time - even though, it "sounds" like something is stressing the CPU in the few seconds before...).

My laptop can stay fine for hours or even days, but it can suddenly need to reboot 20 times (once, that happened) until it's possible to use in a "stable" way, but it's not stable at all...

I've tried the recovery solution, and thought it was fixed, but then, during Windows XP first-time-wizard (choosing language, accepting licenses and stuff), it shut down again. The first time I took the recovery (which deletes everything on C and makes a clean install with the as-from-the-fabric-settings), the machine lasts on for about 3 hours - then it started again. I had installed Office 2000, but I've had Office 2000 (Access only) and Office XP installed all the way since my machine was new...

The thing is, the machine is NEVER shutting down in safe mode - only in regular windows XP mode...

I've noticed some events that occours in Win XP during bootup or the time the laptop is shutting down (I can't tell):
- Application Popup (ID 26), Machine Check: regs
- Event System, (ID 4609), category (50), Com+ - something about can't load something from d:\... from line 44... (Perhaps this only happened when going to safe mode, I can't remember, and my computer is recovered twice since...)

Can this be hardware, or is it bad drivers? And, in that case, why starting troubling first now, after many months?

All suggestions will be very welcome. :)

In case there are safe drivers to use for my CPU or something I can do in order to avoid the trouble, I will be grateful for any hints... My laptop is fine in safe mode, remember...


Thomas from Norway
[+][-]01/18/05 12:24 PM, ID: 13076255Accepted Solution

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About this solution

Zone: Windows XP Operating System
Tags: shutdown, laptop, suddenly
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Solution Provided By: modulo
Participating Experts: 14
Solution Grade: B
 
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[+][-]01/14/05 01:15 AM, ID: 13042416Expert Comment

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[+][-]01/14/05 02:34 AM, ID: 13042733Administrative Comment

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[+][-]01/14/05 05:25 AM, ID: 13043761Expert Comment

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[+][-]01/14/05 05:28 AM, ID: 13043777Author Comment

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[+][-]01/14/05 06:41 AM, ID: 13044367Expert Comment

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[+][-]01/14/05 08:02 AM, ID: 13045246Expert Comment

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[+][-]01/14/05 09:36 AM, ID: 13046447Author Comment

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[+][-]01/15/05 07:01 PM, ID: 13055605Expert Comment

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[+][-]01/15/05 07:19 PM, ID: 13055645Author Comment

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[+][-]01/15/05 07:47 PM, ID: 13055698Expert Comment

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[+][-]01/16/05 03:58 PM, ID: 13059315Expert Comment

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[+][-]01/16/05 04:45 PM, ID: 13059488Author Comment

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[+][-]02/06/05 05:59 AM, ID: 13238420Expert Comment

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