Question

Windows Explorer has encountered a problem and needs to close. We are sorry for the inconvenience. (while trying to search drives)

Asked by: Turkmanna

Well I have the same problem.. Kind of! I can not search my harddrives at all. In regular left click or the right click of Windows explorer ends up in same problem. I have tried all fixes suggested on threads provided on your sight to no avail. I still get the "Windows Explorer has encountered a problem and needs to close. We are sorry for the inconvenience." and this is the error signature:
AppName: explorer.exe      AppVer: 6.0.2900.2180      ModName: msvcrt.dll
ModVer: 7.0.2600.2180      Offset: 00037fd4
 Please help! Here is the history of what has happened. I had installed WSP 2 for XP and did not pay attention to the fact if this problem was occuring beforehand or not. Either way, I tried to restore. Unfortunately when I updated to SP2 calendar on system restore was reset to the day of install and there was nothing furthe back... Well, I tried Start->Run->SFC /Scannow and it just ran thru and ended with no results or response(I am not sure if it did anything!?) Then I checked for spyware with Mcafee and adaware; all clean(at least that is what they say) Then I tried the key deletion stuf in the HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers. Not a thing still. I have removed and reinstalled Windows SP 2. Nothing! Finally created new profile with administrative rights turned on and Notta!!!! Anymore ideas? I am getting ready to upgrade a CPU and double the memory and going to get a 7800 RPm hard drive for faster gaming. I wanted to save my files before doing so and maybe reloading the whole windows again. HELP! HELP!

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Asked On
2005-02-15 at 14:34:44ID21316030
Tags

encountered

,

explorer

,

has

,

problem

,

needs

Topic

Windows XP Operating System

Participating Experts
2
Points
250
Comments
6

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Answers

 

by: DaBirdmanPosted on 2005-02-15 at 15:29:07ID: 13319492

Try downloading hijackthis (http://www.majorgeeks.com/download3155.html) and post the log of what it finds....may be a peice of spyware/virus doing it.

 

by: qfrenPosted on 2005-02-15 at 18:06:39ID: 13320276

 

by: TurkmannaPosted on 2005-02-15 at 19:24:07ID: 13320571

Thank you Gentalmen...Errr...Ladies & Gentalmen??? What ever LOL!

Spware doctor(Trial version) I downloaded from www.spychecker.com worked like a charm. I am in your dept--Oh wait I paid for this service-- It has found 225 adwares/spywares etc. and everything working faily nice so far. Now... My new question is how is it that I have Lavasosts' AdAware AND MfAfee internet security 6.0 (Which has the privacy program) installed and running, yet, I had 225 bad stuff lurking in my system???? How do we know who we can thrust to give our hard earned dollar out there who has programs that does what they say it does..??


Thanx again and I am sure I will be hearing from you again as I ask my other simple for you and excessively complecated for me questions in the future.( I will be updating my CPU,Memory and Hard drive)

Meric

 

by: DaBirdmanPosted on 2005-02-15 at 21:00:30ID: 13320976

Well adaware does not entirely protect against adaware/spyware only removes it when you get....but there is no one program that gets all spyware.  I recommend using a combination of adaware/spybot/spysweeper.  That gets most stuff...also I recommend using an alternative to Internet Explorer such as firefox (www.getfirefox.com).  Glad we could be of assistance...feel free to split points between both of us :).

20120131-EE-VQP-002

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