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02/17/2005 at 07:27AM PST, ID: 21318586
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7.6

Need help plz!  VX2 spyware, can't remove; MS IE dead, Windows Explorer dead, situation critical DEFCON 5

Asked by IT-Mom in Windows XP Operating System

Tags: remove, vx2

Hi y'all - I'm still having issues with the machine from my 1st post but have made some headway.  I believe the primary problem is a particularly nasty piece of spyware called VX2.  At this point it has shut down IE and Windows Explorer and Norton AV 2005 is erroring left & right.  I have spent lots of time surfing the web & have found LOTS of comments from other users about the nastiness of this stuff and various fixes.  Unfortunately none of them have helped.  This includes AdAware, PC Bug Doctor, and various others.  They appear to the remove it but then it reappears on reboot because it's polymorphic and changes the files every time it loads on startup.  Cannot do system restore to previous restore points, fails in normal and safe mode.  Recovery console does not seem to be helping either.  Loaded it and tried to boot into default windows installation but still can't get to files.  I'm running out of ideas here and my brain is tired :-)

I have found three instances of it through AdAware, using their special Add-On tool for VX2; unfortunately it's still not completely removing the bug.  The files it has infected are located in C:\System Volume Information\_restore\{CF4208B6-7C54-40F3-9488-9CB87E27D57C}\RP612\A0064436.exe, ditto on path to file A0064435.dll and A0064434.exe.  I can't see the files even as Administrator, get an "access denied".  I have tried to attrib -h -r -s on them and can't change attributes, assuming that is the reason I get the "access denied" error.

My client is obviously not interested in nuking the machine since it's the server at their business (and they surf the web on it - OMG!!!), so they would prefer I continue to try to clean it up first.  Reformat & reinstall is last option.  Anyone who can help me will receive many blessings from Texas!

Thanks so much,
IT-Mom
[+][-]02/17/05 07:33 AM, ID: 13335527

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Zone: Windows XP Operating System
Tags: remove, vx2
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Solution Provided By: AZ-Administrator
Participating Experts: 3
Solution Grade: A
 
 
[+][-]02/17/05 07:40 AM, ID: 13335603

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[+][-]02/17/05 07:40 AM, ID: 13335613

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[+][-]02/17/05 07:42 AM, ID: 13335635

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[+][-]02/17/05 08:30 AM, ID: 13336251

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[+][-]02/17/05 11:13 AM, ID: 13337947

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[+][-]02/17/05 11:52 AM, ID: 13338326

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