1. johnb6767829,221
2. flubbster541,468
3. LeeTutor448,580
4. nobus412,140
5. jcimarron395,713
6. dstewartjr316,641
7. dbrunton300,080
8. Jonvee290,103
9. houssam...280,539
10. MASQUE...240,856
11. MightySW201,525
12. orangutang195,421
13. garycase172,182
14. KCTS171,287
15. carrzkiss167,966
16. leew164,872
17. oBdA162,864
18. rpggamer...154,927
19. torimar154,885
20. optoma146,429
21. noxcho139,861
22. burrcm132,284
23. BitsBytes...122,781
24. rindi122,732
25. thinkpads...122,191

1. Sheharya...3,803,683
2. LeeTutor3,791,650
3. johnb67672,574,071
4. sramesh2k2,050,244
5. and235...1,991,387
6. war11,878,192
7. KCTS1,787,719
8. nobus1,701,653
9. sirbounty1,606,591
10. Merete1,544,830
11. CrazyOne1,345,842
12. leew1,122,557
13. flubbster1,043,006
14. Kenneniah1,039,003
15. Fatal_Ex...979,967
16. orangutang968,166
17. slam69923,320
18. sunray_...893,020
19. Jonvee889,010
20. rindi863,861
21. rpggamer...813,242
22. PeteLong763,127
23. garycase750,331
24. gemarti727,102
25. jcimarron722,795

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06/15/2005 at 09:46AM PDT, ID: 21459167

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8.8

Using Remote Assistance in Windows XP

Asked by jrt01uk in Windows XP Operating System

Tags: assistance, remote, windows, xp

Hi,

I'm trying to help a friend over long-distance using the Remote Assistance feature in Windows XP. We both have Windows XP Home Edition. The problem is that my friend is currently learning how to use PCs, and has run into a bit of a problem which he needs my help with, but he's having difficulty with creating a remote assistance request to send to me.

I was hoping that someone knew of a foolproof method in which I could tell him to do this - as little intervention as possible on his part would be much appreciated by me....it appears that he's having difficulty even in emailing me a request. It doesn't sound like there's any problems with his setup because I've done this in the past.

He has dial-up connection, so I can't talk him through the process over the telephone because he needs to be on the internet before Windows will allow him to access the screens. Is there some shortcut I could use to make this whole process simpler?

Thanks in advance for any help you can give.
Regards,
Jason

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20091111-EE-VQP-91

Using Remote Assistance in Windows XP

Asked by jrt01uk in Windows XP Operating System

Tags: assistance, remote, windows, xp

About this solution