Question

XP services path problem

Asked by: toasterted

I discovered a problem with NAV 2005 and it was being caused by one of its services not being run at startup.  I go view the services (services.msc) and notice that it cannot start because the path to the executable field is empty.  I know what path should go in there, i just can't change it.

Ive tried uninstalling and reinstalling NAV 2005 and it still will not put anything in that field.  ive also tried using the Services Manager tool in Advanced Uninstaller 7. that too will not allow me to change the path.

any ideas on how i can change the path to the correct one?

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Asked On
2005-07-24 at 14:08:23ID21502580
Tags

path

,

services

,

uninstaller

,

xp

Topic

Windows XP Operating System

Participating Experts
3
Points
120
Comments
5

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Answers

 

by: war1Posted on 2005-07-24 at 14:12:03ID: 14514874

Greetings, toasterted !

Sometimes when you uninstall Nav Anti-virus, it does not remove all the hooks.  Uninstall Nav 2005. Then use this utility to remove the rest.

http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039?Open&src=&docid=2004020314035036&nsf=tsgeninfo.nsf&view=docid&dtype=&prod=&ver=&osv=&osv_lvl=


Then reinstall Nav 2005 and see if you get the path

Cheers!

 

by: onsitezPosted on 2005-07-24 at 14:15:51ID: 14514886


About 6 months to a year ago NAV 2005 would install and then on reboot would get an error. It was very frustrating the first time it happened, at a customers. Had to take the pc back to the shop. Found out it was happening to everybody else, for awhile Norton did not know what was going on. Then it never happened again. Must have been something in the software. I do not remeber the error. There was eventually a patch. You may want to try Symantecs web site. There is also a program they have called  RNAV that will remove all the left over traces of NAV.

 

by: Eagle6990Posted on 2005-07-24 at 20:07:36ID: 14515766

You can try editing your registry.  Start>Run>regedit>
HKEY_LOCAL_MACHINE\SYSTEM\ControlSet001\Services

Find this service and check the Image Path key to point to where you think it should be.

Just know that editing your registry can be dangerous.  Always take a backup just to be safe.

 

by: toastertedPosted on 2005-07-24 at 20:44:03ID: 14515847

thanks, wish i had found that utility earlier

 

by: war1Posted on 2005-07-24 at 20:59:35ID: 14515887

You are welcome!

20120131-EE-VQP-002

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