Question

activeX and microsoft updates

Asked by: d_may

My friends computer , go to windows-XP updates and hangs, an active X is needed. and your security settings are not set correctly.
I need to run the latest updates as well as check his history of downloaded updates, It will not let me do it because of this active x issue, related to his security setting. Security settings are set to the defualt level, under the security tab. (internet options).
Norton AV is giving an error and I need to remove a hotfix , remove norton AV and reinstall Norton and then reinstall this hot fix. (Thanks Norton)!!
d_may

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Asked On
2005-08-25 at 17:09:46ID21540693
Tags

activex

,

xp

,

windows

,

active

Topic

Windows XP Operating System

Participating Experts
2
Points
50
Comments
11

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Answers

 

by: greyknight17Posted on 2005-08-25 at 18:46:56ID: 14757980

You probably did this already, but follow these steps outlined at:

http://www.udel.edu/topics/windowsxp/XPupdate.html

If that doesn't help, does automatic updates work properly? See here:
http://support.microsoft.com/default.aspx?scid=kb;EN-US;306525

 

by: d_mayPosted on 2005-08-25 at 19:11:02ID: 14758053

Thanks, I sent those two links to my friend.
I may also need Java from Sun?

 

by: rindiPosted on 2005-08-25 at 19:23:14ID: 14758093

When the ActiveX message shows, click that away and there'll be a new message at the top of Internet Explorer, saying that ActiveX Controls are blocking bla blabla, right click this message and then you can select "Install this Component" (or similar). After that your windowsupdate should move on normally.

 

by: greyknight17Posted on 2005-08-26 at 16:02:25ID: 14765934

I don't think the Windows Update site needs Java at all, but installing that from Sun wouldn't hurt (since there are lots of sites that may require you to have Java installed).

Try the suggestion by rindi also.

 

by: d_mayPosted on 2005-08-26 at 19:21:17ID: 14766496

Ok when I right click the information bar, the one that says settings are not right to allow active x, nothing happens, there is not anywhere I can install active x.  All it says is imformation Bar.

 

by: d_mayPosted on 2005-08-26 at 19:22:07ID: 14766499

My friend is going to Staples and buy another (different brand) of Anti-virus.

 

by: rindiPosted on 2005-08-26 at 22:54:02ID: 14766844

Why buy? You can download AV programs for free as long as it is for personal use, and these are just as good or better than many packages you have to pay for and also pay for yearly subscriptions. One good such program is Avast!.

http://avast.com/

Get him to try clicking on that bar again (a normal click should do). He should then be asked if he want's this activeX component installed. Just say yes...

 

by: d_mayPosted on 2005-09-02 at 16:39:34ID: 14814228

Problem still not solved

 

by: greyknight17Posted on 2005-09-05 at 16:59:29ID: 14825946

Try this:

Let's try registering Internet Explorer's DLL files.  Go to Start->Run and copy and paste the following into the Run box and hit OK (go to Start->Run again for each one):

regsvr32 softpub.dll
regsvr32 wintrust.dll
regsvr32 initpki.dll
regsvr32 dssenh.dll
regsvr32 rsaenh.dll
regsvr32 gpkcsp.dll
regsvr32 sccbase.dll
regsvr32 slbcsp.dll
regsvr32 cryptdlg.dll

Restart and see if the problem with the ActiveX is still there.

 

by: d_mayPosted on 2005-09-12 at 19:27:33ID: 14868834

The update from Microsoft is in the morning.  I think just one patch this month.
This man's security Center is working just fine.
I have not registered Internet Explorer's DLL file, yet and may not greyknight17
I don't want to mess up his system.  I am afraid to do this.
Problem still occurs, when click on microsoft updates,
d_may

 

by: d_mayPosted on 2005-09-20 at 19:55:59ID: 14925465

The more I think of this I am begging to think Norton Anti-Virus may be preventing the windows update from working
d_may

20120131-EE-VQP-002

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