RDP Printing
I have a user who connects to his computer at work from his home machine via a VPN session. He is trying to print to his printer at home and not having any luck. I have checked to make sure that the Local Resources, Local Devices, Printer box is check marked. I have the drives check marked too. They come forward but not the printer. The printer is an HP PSC 1210v All-in-one. It is connected to his home computer via USB cable. Thought that since it was a multifunction printer that it should be on a Dot 4 port. Edited the registry to make sure that Dot 4 ports come through in an RDP session and switched the printer to that port. That wasn't the case because then he couldn't print to it at all, not even from the machine it was connected to. Put it back on the USB port and it works fine. Just doesn't show up in RDP. As to my knowledge there should be no problems with a printer on a USB port coming forward. He is using ZoneAlarm as his firewall software but I can't find anything in there that would lead to the problem. Anybody had a similar problem? Any idea how to solve?
All ideas are appreciated.
Thanks!
All ideas are appreciated.
Thanks!
You must add the printer drivers to the TS server. Download them from hp and add them. Start > Printers > right click on the white area of explorer and choose Server Properties. There should be a drivers tab. Add the drivers here.
ASKER
Forgot to put that in the post as well. I downloaded the driver package from HP. It is an .exe file that runs a setup. No real driver to install via the server properties. The .exe file runs and says it is installed though. HP Director and some other program are installed with it.
It would list the printer as one of the models, if the printer is not listed, the driver has not been added. The setup.exe may have just copied the files to the hard drive, not installed any driver because no printer has been (and never will physically) be connected.
ASKER
So what do I need to do, physically hook that printer to the computer at the office in order to get the driver installed correctly?
No. Download the driver to the server. Extract the files and jot down where they were copied.
Start > Settings > Printers > File > Server Properties > Drivers tab > Add button > Next > Have Disk > Browse (to the extract folder) At the folder you can usually find a autorun.inf or browse further for the specific Win2000 drivers. When found click Open > Ok > Select the printer from the list > Next > Finish.
Start > Settings > Printers > File > Server Properties > Drivers tab > Add button > Next > Have Disk > Browse (to the extract folder) At the folder you can usually find a autorun.inf or browse further for the specific Win2000 drivers. When found click Open > Ok > Select the printer from the list > Next > Finish.
ASKER
OK, I have the driver downloaded and ran the .exe file. It extracts everything to c:\temp\HP All-in-One Series Web Release. I then tried exactly what you said above. When I say have disk and browse to where the driver is, I do see autorun.inf, however, when I select it and say next no printer drivers show up in the Printer Driver Selection screen. I have tried every .inf file in the folder and none of them show any driver.
I will download and test. Might take a few minutes since the file is 166mb.
ASKER
Great. I appreciate your help.
ASKER
craylord,
Any chance to look at this yet?
Any chance to look at this yet?
ASKER CERTIFIED SOLUTION
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.