Question

Automatic Updates 500 Points

Asked by: stevenshealthcare

User has an XPSP2 pc.
User is receving repeated "notices" that Critical Updates have completed
downloading and that the pc needs to reboot.
User has rebooted multiple times over many days without success.
The message repeats itself daily.
Has anyone seen this or know of a fix?
David

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Asked On
2005-09-14 at 12:51:36ID21561691
Tags

automatic

Topic

Windows XP Operating System

Participating Experts
3
Points
500
Comments
8

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Answers

 

by: JoeZ430Posted on 2005-09-14 at 13:07:12ID: 14884349

You could go into the Automatic Updates settings and set it to Automatically download the updates, and install them on the schedule I specify. See this link

http://www.microsoft.com/athome/security/protect/windowsxp/updates.mspx

Joe

 

by: stevenshealthcarePosted on 2005-09-14 at 13:11:32ID: 14884399

PC is set for automatic updates. Once the updates are installed
and the pc is rebooted the message to reboot still appears.

 

by: Eagle6990Posted on 2005-09-14 at 13:16:19ID: 14884444

Have you gone to the WindowsUpdate or MicrosoftUpdate site manually and getting all of the updates?  Once MU doesn't see anymore update then you are protected and AU should stop asking to install those updates.

Chances are you are having permission issues or something that is preventing all updates from being installed and is not necessarily related to Automatic Updates.

 

by: stevenshealthcarePosted on 2005-09-14 at 13:19:32ID: 14884479

Yes I've done the manual attempts. I've fairly certain
that the user is a Local Administrator but I'll check.

 

by: mld4165Posted on 2005-09-14 at 13:47:45ID: 14884751

1st - disable automatic updates via Services
2nd - Delete all the files in SoftwareDistribution (found in Windows folder)
3rd - Go to Internet options > Settings > View Objects and delete WUWebControl Class
4th - if you still have problems type the following into the run command:

Start > Run

REGSVR32 /u atl.dll
REGSVR32 /u wuapi.dll
REGSVR32 /u wuaueng.dll
REGSVR32 /u wucltui.dll
REGSVR32 /u wups.dll

REGSVR32 atl.dll
REGSVR32 wuapi.dll
REGSVR32 wuaueng.dll
REGSVR32 wucltui.dll
REGSVR32 wups.dll

Restart PC
redo updates

mld4165

 

by: stevenshealthcarePosted on 2005-09-14 at 14:21:22ID: 14885070

Adding the user as a Local Administrator did not correct the issue.
MLD4165, I'd like to try your suggestion. Have you had success with this?

 

by: stevenshealthcarePosted on 2005-09-14 at 14:39:00ID: 14885220

Update:
The "Reboot" message appears every single time the user launches a program called
"Crystal Reports". This can be replicated under different profiles.

 

by: mld4165Posted on 2005-09-14 at 18:33:36ID: 14886246

>>Adding the user as a Local Administrator did not correct the issue.
>>MLD4165, I'd like to try your suggestion. Have you had success with this?

yes.. for problems with windows updates. but .....

>>The "Reboot" message appears every single time the user launches a program called
>>"Crystal Reports". This can be replicated under different profiles.

now the problem has changed? what does the event log say? Surely something is logged when the reboot icon appears.

Start>Run>eventvwr.msc

We would need a lot more info on what Crystal reports is doing, especially if it is used with PeopleSoft.

mld4165

20120131-EE-VQP-002

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