Hmm.. i see it is a laptop..!! video card won't do much good here, I guess! If your laptop is still under warranty, give Dell a call!
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Question
multiple_irp_complete_requests
Machine : Dell 5100 Inspriron Laptop
1Gig RAM
here is the dump from the event viewer:
Event Type: Error
Event Source: System Error
Event Category: (102)
Event ID: 1003
Date: 11/23/2005
Time: 7:08:58 AM
User: N/A
Computer: DELL5100
Description:
Error code 00000044, parameter1 86aa5d30, parameter2 00000d62, parameter3 00000000, parameter4 00000000.
For more information, see Help and Support Center at http://go.microsoft.com/fw
Data:
0000: 53 79 73 74 65 6d 20 45 System E
0008: 72 72 6f 72 20 20 45 72 rror Er
0010: 72 6f 72 20 63 6f 64 65 ror code
0018: 20 30 30 30 30 30 30 34 0000004
0020: 34 20 20 50 61 72 61 6d 4 Param
0028: 65 74 65 72 73 20 38 36 eters 86
0030: 61 61 35 64 33 30 2c 20 aa5d30,
0038: 30 30 30 30 30 64 36 32 00000d62
0040: 2c 20 30 30 30 30 30 30 , 000000
0048: 30 30 2c 20 30 30 30 30 00, 0000
0050: 30 30 30 30 0000
parmeter 1 + 2 change each time, but not the 00000044 halt
for a while, this was happenning only once a week....but now it's happenning almost every time I boot...I need to go into safe mode, then do a restart to logon....
can anyone help?
thanks
barry
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Answers
The problem maybe related to faulty ram and it is worthwhile to run the memtest to stress test the ram.
http://www.experts-exchang
The system event log and the minidump has the most useful diagnostic information. When Windows crashes with blue screen, it writes a system event 1001 or 1003 and a minidump to the folder \windows\minidump.
Control Panel -> Adminstrative Tools -> Event Viewer -> System -> Event 1001/1003. Copy the content and paste it back here and I want at least 4 to 5 system event records. It is definitely useful to analysis the problem.
Zip 5 to 6 minidumps to a zip file and attach it at any webspace. I will study the dump and find out the culprit.
per your request - here are the event viewer logs
I will make a second entry with the path of the file
thanks
barry
==========================
Event Type: Error
Event Source: System Error
Event Category: (102)
Event ID: 1003
Date: 11/25/2005
Time: 8:43:27 AM
User: N/A
Computer: DELL5100
Description:
Error code 00000044, parameter1 871f8008, parameter2 00000d62, parameter3 00000000, parameter4 00000000.
For more information, see Help and Support Center at http://go.microsoft.com/fw
Data:
0000: 53 79 73 74 65 6d 20 45 System E
0008: 72 72 6f 72 20 20 45 72 rror Er
0010: 72 6f 72 20 63 6f 64 65 ror code
0018: 20 30 30 30 30 30 30 34 0000004
0020: 34 20 20 50 61 72 61 6d 4 Param
0028: 65 74 65 72 73 20 38 37 eters 87
0030: 31 66 38 30 30 38 2c 20 1f8008,
0038: 30 30 30 30 30 64 36 32 00000d62
0040: 2c 20 30 30 30 30 30 30 , 000000
0048: 30 30 2c 20 30 30 30 30 00, 0000
0050: 30 30 30 30 0000
==========================
Event Type: Error
Event Source: System Error
Event Category: (102)
Event ID: 1003
Date: 11/23/2005
Time: 7:10:12 AM
User: N/A
Computer: DELL5100
Description:
Error code 00000044, parameter1 86e90750, parameter2 00000d62, parameter3 00000000, parameter4 00000000.
For more information, see Help and Support Center at http://go.microsoft.com/fw
Data:
0000: 53 79 73 74 65 6d 20 45 System E
0008: 72 72 6f 72 20 20 45 72 rror Er
0010: 72 6f 72 20 63 6f 64 65 ror code
0018: 20 30 30 30 30 30 30 34 0000004
0020: 34 20 20 50 61 72 61 6d 4 Param
0028: 65 74 65 72 73 20 38 36 eters 86
0030: 65 39 30 37 35 30 2c 20 e90750,
0038: 30 30 30 30 30 64 36 32 00000d62
0040: 2c 20 30 30 30 30 30 30 , 000000
0048: 30 30 2c 20 30 30 30 30 00, 0000
0050: 30 30 30 30 0000
==========================
Event Type: Error
Event Source: System Error
Event Category: (102)
Event ID: 1003
Date: 11/23/2005
Time: 7:08:58 AM
User: N/A
Computer: DELL5100
Description:
Error code 00000044, parameter1 86aa5d30, parameter2 00000d62, parameter3 00000000, parameter4 00000000.
For more information, see Help and Support Center at http://go.microsoft.com/fw
Data:
0000: 53 79 73 74 65 6d 20 45 System E
0008: 72 72 6f 72 20 20 45 72 rror Er
0010: 72 6f 72 20 63 6f 64 65 ror code
0018: 20 30 30 30 30 30 30 34 0000004
0020: 34 20 20 50 61 72 61 6d 4 Param
0028: 65 74 65 72 73 20 38 36 eters 86
0030: 61 61 35 64 33 30 2c 20 aa5d30,
0038: 30 30 30 30 30 64 36 32 00000d62
0040: 2c 20 30 30 30 30 30 30 , 000000
0048: 30 30 2c 20 30 30 30 30 00, 0000
0050: 30 30 30 30 0000
==========================
Event Type: Error
Event Source: System Error
Event Category: (102)
Event ID: 1003
Date: 11/22/2005
Time: 4:12:20 PM
User: N/A
Computer: DELL5100
Description:
Error code 00000044, parameter1 86501c90, parameter2 00000d62, parameter3 00000000, parameter4 00000000.
For more information, see Help and Support Center at http://go.microsoft.com/fw
Data:
0000: 53 79 73 74 65 6d 20 45 System E
0008: 72 72 6f 72 20 20 45 72 rror Er
0010: 72 6f 72 20 63 6f 64 65 ror code
0018: 20 30 30 30 30 30 30 34 0000004
0020: 34 20 20 50 61 72 61 6d 4 Param
0028: 65 74 65 72 73 20 38 36 eters 86
0030: 35 30 31 63 39 30 2c 20 501c90,
0038: 30 30 30 30 30 64 36 32 00000d62
0040: 2c 20 30 30 30 30 30 30 , 000000
0048: 30 30 2c 20 30 30 30 30 00, 0000
0050: 30 30 30 30 0000
==========================
Event Type: Error
Event Source: System Error
Event Category: (102)
Event ID: 1003
Date: 11/22/2005
Time: 6:54:57 AM
User: N/A
Computer: DELL5100
Description:
Error code 00000044, parameter1 86de1288, parameter2 00000d62, parameter3 00000000, parameter4 00000000.
For more information, see Help and Support Center at http://go.microsoft.com/fw
Data:
0000: 53 79 73 74 65 6d 20 45 System E
0008: 72 72 6f 72 20 20 45 72 rror Er
0010: 72 6f 72 20 63 6f 64 65 ror code
0018: 20 30 30 30 30 30 30 34 0000004
0020: 34 20 20 50 61 72 61 6d 4 Param
0028: 65 74 65 72 73 20 38 36 eters 86
0030: 64 65 31 32 38 38 2c 20 de1288,
0038: 30 30 30 30 30 64 36 32 00000d62
0040: 2c 20 30 30 30 30 30 30 , 000000
0048: 30 30 2c 20 30 30 30 30 00, 0000
0050: 30 30 30 30 0000
here's a link to the zipped file - I've included the very first one I got.....then the last 5 or 6 of them
http://hawk.smccme.edu/bar
click on "MiniDump zip file of Dell 5100" to get to the attachment
thanks
barry
All of your minidumps are crashed with same symptom. I believe that Norton AV is the culprit.m Upgrade and de-install Norton AV may resolve the problem.
Summary of your Debug report
Mini112305-01.dmp BugCheck 44, {86aa5d30, d62, 0, 0}
Owning Process 864dbda0 Image: cisvc.exe
Probably caused by : SYMEVENT.SYS ( SYMEVENT+b22c )
Mini112305-02.dmp BugCheck 44, {86e94008, d62, 0, 0}
Owning Process 869a6be0 Image: cisvc.exe
Probably caused by : SYMEVENT.SYS ( SYMEVENT+b22c )
Mini112305-03.dmp BugCheck 44, {86896008, d62, 0, 0}
Owning Process 86992c78 Image: cisvc.exe
Probably caused by : SYMEVENT.SYS ( SYMEVENT+b22c )
Mini112305-04.dmp BugCheck 44, {86e90750, d62, 0, 0}
Owning Process 86971a20 Image: cisvc.exe
Probably caused by : SYMEVENT.SYS ( SYMEVENT+b22c )
Mini112505-01.dmp BugCheck 44, {86e8da58, d62, 0, 0}
Owning Process 86d21da0 Image: cisvc.exe
Probably caused by : SYMEVENT.SYS ( SYMEVENT+b22c )
Mini112505-02.dmp BugCheck 44, {86e279b0, d62, 0, 0}
Owning Process 86cf0da0 Image: cisvc.exe
Probably caused by : SYMEVENT.SYS ( SYMEVENT+b22c )
Mini112505-03.dmp BugCheck 44, {871f8008, d62, 0, 0}
Owning Process 8725a6c0 Image: cisvc.exe
Probably caused by : SYMEVENT.SYS ( SYMEVENT+b22c )
Refer to this case. Re-install Norton AV resolve the blue screen problem
http://www.experts-exchang
OK - I've uninstalled/reinstalled NAV and so far I've booted up 3 times with no error....My suspicion now is that it has something to do with NAV LiveUpdate...which runs at boot up when the virus defs are x days old......that would explain why the halt wasn't happenning every day...yesterday I got the popup dialog to update the virus defs.......
this is my first time here....so do I "accept" the answer to award the points to cpc2004?...In any event, I'm going to wait several days before awarding the points to confirm this WAS the fix
also, can I ask as many questions as required, or am I limited to so many a month?.
thanks for your quick, professional help
barry
I believe that Norton AV has conflict with some of your software driver. I can't determine which device driver has conflict with Norton AV. Report the problem to Symantec. Maybe the software vendor can identify the culprit. A lot of users actiivate the live update. Live update crashes windows only if it has conflict with your device driver. If Norton AV live update has known problem, search google can find the hit.
About closing this question..
if this solves your dilemma, then certainly award the max points to cpc... he deserves it!
since this is your first time, refer to this for instructions on how to close:
http://www.experts-exchang
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by: Fatal_ExceptionPosted on 2005-11-25 at 16:06:23ID: 15363115
These error codes are pretty generic, but I have seen this specific event with bad video cards... If you have a spare, that would be one way to ck it...
FE