Question

XP Crashing w/ BSOD; Need minidumps debugged.

Asked by: mrnathan2

I've got a Windows XP computer that has started crashing at apparently random times.

I suspect faulty memory, but I have run the MS memory test utility (boots from CD) and no errors were reported.  Of course, these mem test utilities are not always 100% in detecting a memory problem.

I have rar'd 8 mindumps and a text with the corresponding 1001 events.  If anyone wants to do a diagnosis on them I'd appreciate it.  I know that "cpc2004" does this kind of thing.

The minidumps are at the URL below.

http://gra.midco.net/mrnathan/Mini/Minidump.rar

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Asked On
2006-01-09 at 16:04:50ID21690190
Topic

Windows XP Operating System

Participating Experts
2
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Answers

 

by: cpc2004Posted on 2006-01-09 at 17:49:10ID: 15656378

4 system crashes are caused by code corruption and the culprit is faulty ram.

You can run memtest to stress the ram. If memtest reports the ram is faulty, ram is bad. However Memtest is not a perfect tool to test the memory as some faulty ram can pass memtest.

Suggestion
1. Check the temperature of the CPU and make sure that it is not overheat (ie temperature < 60C)
   Make sure that the CPU fan works properly
2. Reseat the memory stick to another memory slot. Reseat video card as well.
3. Downclock the ram. Check to default setting if you video card is overclocked.
4. Clean the dust inside the computer case
5. Make sure that the ram is compatible to the motherboard
6. Check the bios setting about memory timing and make sure that it is on
   For example : DIMM1 and DIMM2 do not have the same timing.
   DIMM1: Corsair CMX512-3200C2 512 MB PC3200 DDR SDRAM (2.5-3-3-8 @ 200 MHz) (2.0-3-3-7 @ 166 MHz)
   DIMM2: Corsair CMX512-3200C2 512 MB PC3200 DDR SDRAM (3.0-3-3-8 @ 200 MHz)
   DIMM3: Corsair CMX512-3200C2 512 MB PC3200 DDR SDRAM (3.0-3-3-8 @ 200 MHz)
7. Make sure that your PSU have adequate power to drive all the hardware including USB devices
8. Run chkdsk /r at command prompt
9. Run 3DMark 2005 to test your video card
10. Upgrade BIOS and make sure that the motherboard has no leaking capacitor

If it still crashes, diagnostic which memory stick is faulty
Take out one memory stick. If windows does not crash, the removed memory stick is faulty.

Mini010606-02.dmp
BugCheck 1000008E, {c000001d, bf83f284, f6db091c, 0}
Probably caused by : memory_corruption
STACK_TEXT:  
f6db09f0 bf83f4e8 03651988 00000000 00000001 win32k!xxxCallHook2+0x177
f6db0a0c bf801b2c 00000000 00000001 00000002 win32k!xxxCallHook+0x26
f6db0a54 bf884812 f6db0aa4 000025ff 00000000 win32k!xxxRealInternalGetMessage+0x264
f6db0d30 bf86d10a bf9a9620 00000001 f6db0d54 win32k!xxxDesktopThread+0x3f6
f6db0d40 bf8010ca bf9a9620 f6db0d64 0071fff4 win32k!xxxCreateSystemThreads+0x6a
f6db0d54 804de7ec 00000000 00000022 00000000 win32k!NtUserCallOneParam+0x23
f6db0d54 7c90eb94 00000000 00000022 00000000 nt!KiFastCallEntry+0xf8
WARNING: Frame IP not in any known module. Following frames may be wrong.
0071ffe0 00000000 00000000 00000000 00000000 0x7c90eb94

FAILED_INSTRUCTION_ADDRESS:
win32k!xxxCallHook2+177
bf83f284 0fff             ???

CHKIMG_EXTENSION: !chkimg -lo 50 -db !win32k
!chkimg -lo 50 -db !win32k
14 errors : !win32k (bf83f285-bf83f2fd)
bf83f280  47  04  85  db  0f *ff  ed  00  00  00  8b  4f  24 *ff  f9  ff G..........O$...
bf83f290  74  14  8b  46  2c *ff  d2  42  d3  e2  85  90  a4  00  00  00 t..F,..B........
bf83f2a0  0f  84  e5  01  00 *05  8b  46  40  8b  40  0c  0b *ff  98  00 .......F@.@.....
bf83f2b0  00  00  f6  c4  04 *ff  85  07  fe  ff  ff  8b  07 *ff  0d  e4 ................
bf83f2c0  90  9a  bf  25  ff  ff  00  00  8d  04  40  f6  44 *00  09  01 ...%......@.D...
bf83f2d0  0f  85  c3  01  00 *05  8b  46  28  8d  8e  9c  00 *ff  00  8b .......F(.......
bf83f2e0  19  85  db  89  45 *ff  8d  45  e8  89  46  28  89 *ff  ec  0f ....E..E..F(....
bf83f2f0  85  26  fe  ff  ff *00  d7  e8  5c  26  fc  ff  8b *00  44  85 .&......\&....D.

MODULE_NAME:  memory_corruption
IMAGE_NAME:  memory_corruption
FOLLOWUP_NAME:  memory_corruption
DEBUG_FLR_IMAGE_TIMESTAMP:  0
MEMORY_CORRUPTOR:  STRIDE
STACK_COMMAND:  .trap fffffffff6db091c ; kb
FAILURE_BUCKET_ID:  MEMORY_CORRUPTION_STRIDE
BUCKET_ID:  MEMORY_CORRUPTION_STRIDE

Mini010606-01.dmp BugCheck 1000007E, {c000001d, 806ee320, f007acac, f007a9a8}
Probably caused by : hardware ( rdbss!RxWorkerThreadDispatcher+1a )

Mini010606-02.dmp BugCheck 1000008E, {c000001d, bf83f284, f6db091c, 0}
DEFAULT_BUCKET_ID:  CODE_CORRUPTION <-- faulty ram
Probably caused by : memory_corruption

Mini010606-03.dmp BugCheck 1000008E, {c0000005, bf80c374, f4d4d584, 0}
Mini010606-03.dmp DEFAULT_BUCKET_ID:  CODE_CORRUPTION
Probably caused by : memory_corruption

Mini010706-01.dmp BugCheck 1000008E, {c0000005, 8054ae34, b875b9c8, 0}
Probably caused by : ntoskrnl.exe ( nt!ExAllocatePoolWithTag+673 )

Mini010806-01.dmp BugCheck 1000000A, {80080a4, 2, 0, 804ee3c5}
Probably caused by : naiavf5x.sys ( naiavf5x+1e9e )

Mini010906-01.dmp BugCheck 1000008E, {c0000005, bf81036c, ed80e414, 0}
DEFAULT_BUCKET_ID:  CODE_CORRUPTION
Probably caused by : memory_corruption

Mini010906-02.dmp BugCheck 10000050, {f3875107, 1, bf806785, 0}
Probably caused by : win32k.sys ( win32k!HmgAllocateDcAttr+ef )

Mini010906-03.dmp BugCheck 1000008E, {c0000005, bf8f4f34, b4db87a0, 0}
DEFAULT_BUCKET_ID:  CODE_CORRUPTION
Probably caused by : memory_corruption

 

by: MeretePosted on 2006-01-10 at 03:04:14ID: 15658685

also you could remove your network card if it is onboard disable it in the bios  to see if this helps.

 

by: cpc2004Posted on 2006-01-10 at 04:03:30ID: 15659007

Hi Merete,

The culprit is faulty memory. Why do you suggest to remove the network card?

 

by: MeretePosted on 2006-01-10 at 19:26:31ID: 15667833

I saw in the log a reference to a network card and thought it may  also have reference.
I want to help too lol
Regards M

 

by: mrnathan2Posted on 2006-01-11 at 00:11:50ID: 15668702

Well, there were two RAM sticks in the PC, a 512MB and a 256MB.

I took out the 256MB for a little while, and the system crashed again.  So I put the 256 back in and took the 512 out and it ran OK.

But, to make sure it wasn't the slot, I put the 512 back in, but I put it in the slot where the 256 had been, and took the 256 out.

So far, so good.

Incidentally, the period where I had the 256 only in the computer and no crashes was very short so it doesn't prove much on its own.

As for the suggestions you made CPC2004:

1.  The CPU fan appears to be working, I don't have any convenient way to test the CPU temp.  E.g., no motherboard temp monitor utility.
2.  Did that.
3.  Both are standard clocked.
4.  Did that
5.  It is compatible.
6.  SPD is on, timing is the same.
7. There is nothing new added to the system to consume more power USB or other.  If problems continue I will try swapping in a bigger and better PSU.
8. Did that.
9. Haven't done that.
10. Did that

Thanks for the tips.  I'll let you know what happens.

 

by: cpc2004Posted on 2006-01-11 at 00:52:54ID: 15668819

Probably reseat the memory module fix the problem.

 

by: mrnathan2Posted on 2006-01-14 at 13:05:51ID: 15701800

Still no crashes so you are probably right about the reseating.

While it may turn out to be the module, or even power, I found out what I needed to know re: the source of the problem i.e., memory corruption, not software or something else.

Thanks for your help.

20120131-EE-VQP-002

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