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6.2

Computer Lock Up

Asked by perezm in Windows XP Operating System

Tags: mcstrm, locks, up

About a week ago, my computer has started locking up.  It forces me to turn off my computer and start again from a cold boot.

However, there is no logic or consistency when this happens.  It happens when I am working with different software.  Sometimes it happens right after a cold boot.  Sometimes it happens after 5 minutes, or 10 minutes, or 20 minutes, or sometimes longer.  There is no telling when it going to freeze up;  or, on which software it is going to lock up.  But it is driving me crazy.

I have run defrag; scandisk; virus protection; on-line virus programs; adware programs, etc.  And, so far, I have found nothing.

I keep getting the following error on my system log.

2/12/2006      8:18:59 AM      Service Control Manager      Error      None      7000      N/A      MARCO      The MCSTRM service failed to start due to the following error: The system cannot find the file specified.

However, I have searched my computer and couldn’t find an MCSTRM file on my computer.

I also got the following error in the administration log.

2/12/2006      3:41:13 PM      Userenv      Warning      None      1517      NT AUTHORITY\SYSTEM      MARCO      Windows saved user MARCO-GDTEHN42L\Marco Perez registry while an application or service was still using the registry during log off. The memory used by the user's registry has not been freed. The registry will be unloaded when it is no longer in use.

This is often caused by services running as a user account, try configuring the services to run in either the LocalService or NetworkService account.

Any workable solution would be appreciated.

Thanks.

perezm
[+][-]02/14/06 11:42 PM, ID: 15958273Accepted Solution

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About this solution

Zone: Windows XP Operating System
Tags: mcstrm, locks, up
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Solution Provided By: jms99
Participating Experts: 4
Solution Grade: A
 
[+][-]02/12/06 11:22 AM, ID: 15936089Expert Comment

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