Sorry, forgot to mention that I replaced the modem and I am still getting the same problem!
Sorry abou that, it was 8:43am here when I posted the problem and I don't think my brain had fully awoken!
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Blue Screen after Dialing up to Internet
Hi folks, I have a machine here that I've been wrestling with for a few months now.
It had numerous issues at first, but I seem to have reduced it to one:
When it dials-up to the internet, it Blue Screens:
STOP: 0x7F (0xD,0x0,0x0,0x0).
This error does not (as far as I can see after quite some testing) occur at any other time. I have a USB ethernet adapter connected to the machine which connects to my home LAN and its DSL conection and it works just fine.
The error seems to happen just after the dialling sequence is finished and one would expect the Verifying Username messages to come up.
Any ideas?
John.
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Answers
STOP: 0x7F (0xD,0x0,0x0,0x0) is related to hardware error and I have one incidence that the problem is related to ZoneAlarm
Motherboard
http://www.experts-exchang
http://www.experts-exchang
CPU
http://www.experts-exchang
RAM
http://www.experts-exchang
ZoneAlarm
http://www.techspot.com/vb
dlink modem
http://www.experts-exchang
Zip 5 to 6 minidumps to a zip file and attach it at any webspace. I will study the dump and find out the culprit. If you can't provide the minidumps, run memtest to stress test the ram. Make sure that your windows is not infected with spyware and adware.
http://www.memtest86.com/
Get public webspace
Use a free service like rapidshare to attach the minidumps and post the url of the mimidumps at this thread.
http://www.rapidshare.de/
http://www.aumha.org/win5/
THIS WILL SOLVE ALL YOUR PROBLEMS
May I ask why you need this modem? in case I have drastically misenterpretated your post.
but you state here you have dsl?
I have a USB ethernet adapter connected to the machine which connects to my home LAN and its DSL conection and it works just fine.
As far as I know there is no dial up with a dsl ??
Hi folks,
was away for the day there. The machine in question is a client's. They do not have DSL, so they need the modem to Dial-Up. I currently have the machine at my home office, where it is connecting to the internet through my DSL connection.
I can see why there might have been some confusion! :-)
I hope to follow up on some of the suggestion soon.
Thanks all,
John.
thank you jholland79 yes it was a bit confusing.
It maybe there is several modems installed, check in system devices for any extra modems.
You could run a modem diagnostic.
Or wrong drivers are installed.
Boot to safemode uninstall any modems. reboot.
Let windows find it if it cannot install the correct drivers you may have to install a generic one based on the modem name.
Check in events administrative tools applications for any errors.
May also be a failing modem.
BSOD errors are either faulty device or incorrect drivers.
Hi Mererte,
With refer to your comment. It is very general comment. If you want someone to believe you, you have to provide evidence.
>>>
BSOD errors are either faulty device or incorrect drivers.
<<<
STOP: 0x7F (0xD,0x0,0x0,0x0).
The first parameter of Bugcheck code 7F is the trap code. Trap code 0d stands General Protection Fault
13 (0Dh): General Protection Fault
Any condition which is not covered by any of the other processor exceptions will result in a general protection fault.
The exception indicates that this program has been corrupted in memory usually resulting in immediate termination of the application. Usually they are caused by hardware.
According to my record, I have 13 cases with confirmed root cause, 11 cases are hardware and 2 cases are software. All of the problems, I can provide the url and it is the evidence. According to my record it 46% is related to faulty ram and it is reason I recommend to run memtest.
M/B 2
CPU 3
RAM 6
Software 2
Total 13
Motherboard http://www.experts-exchang
Motherboard http://www.experts-exchang
CPU http://www.experts-exchang
CPU http://www.techspot.com/vb
CPU http://www.techspot.com/vb
RAM http://www.techspot.com/vb
RAM http://www.techspot.com/vb
RAM http://www.techspot.com/vb
RAM http://www.techspot.com/vb
RAM http://www.techspot.com/vb
RAM http://www.experts-exchang
ZoneAlarm http://www.techspot.com/vb
dlink modem http://www.experts-exchang
Well, I have run Memtest and nothing found. The modem in a different PCI slot gives the same Blue Screen. Some Minidumps are here:
http://rapidshare.de/files
Thanks,
John.
All the minidumps have the same symptoms, it crashes at instruction NDIS!ndisMWanSend+0x4. The culprit is USB Ethernet adapter.
Mini021606-01.dmp BugCheck 7F, {d, 0, 0, 0}
Probably caused by : ndiswan.sys ( ndiswan!FramePacket+255 )
STACK_TEXT:
f4257964 f96d2126 badb0d00 00000000 00000000 nt!KiSystemFatalException+
f4257a00 f90b9866 ff9e9744 ff9e9510 812a87fc NDIS!ndisMWanSend+0x4 <-- Windows crashes here
f4257a5c f90b99bf 812a81f8 00000019 812b5008 ndiswan!FramePacket+0x255
f4257a98 f90b9bbc 812a81f8 012a87fc f4257acf ndiswan!SendFromPPP+0x11b
f4257ad0 f90b9e8e 002a81f8 00000000 ffa5e988 ndiswan!SendPacketOnBundle
f4257b08 f90b15fe ff9e9510 812a81f8 ffa5e988 ndiswan!BuildIoPacket+0x1a
f4257b30 f90b098c ffa5e988 000005f0 ffa5e988 ndiswan!IoSendPacket+0x117
f4257b4c f90b3280 0000000a ffa5e988 000005f0 ndiswan!ExecuteIo+0x28
f4257b80 f96c24bb 811b9250 ffa5e988 ff9b9358 ndiswan!NdisWanIoctl+0x77
f4257b98 f96c2947 811b9250 ffad46d0 811c1f38 NDIS!ndisDummyIrpHandler+0
f4257c34 804e37f7 811b9250 ffad46d0 806ed070 NDIS!ndisDeviceControlIrpH
f4257c44 8056a101 ffad4740 ffb8f028 ffad46d0 nt!IopfCallDriver+0x31
f4257c58 80579a8a 811b9250 ffad46d0 ffb8f028 nt!IopSynchronousServiceTa
f4257d00 8057bfa5 00000ec4 00001189 00000000 nt!IopXxxControlFile+0x611
f4257d34 804de7ec 00000ec4 00001189 00000000 nt!NtDeviceIoControlFile+0
f4257d34 7c90eb94 00000ec4 00001189 00000000 nt!KiFastCallEntry+0xf8
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by: jvuzPosted on 2006-02-17 at 01:03:17ID: 15978710
Uninstall the modem, remove the drivers and reboot the pc and let it reinstall the modem.