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5.2

Intermittent reboot after shutdown with bugcheck d1

Asked by sjeter in Windows XP Operating System

I installed the Windows Debugger and had trouble getting the Microsoft link to the Symbols path to work. I read somewhere that you need high-speed internet for that, which I don't have. I also read that the symbols were on the SP2 CD, so I installed them, first on my secondary drive, and then copied them to the Windows folder. For the Symbol path, I have   C:\WINDOWS\Symbols\  and for the Image file path I have  C:\WINDOWS\system32\   . When I load the minidump, this is what I get (including the analyze command):

Microsoft (R) Windows Debugger  Version 6.6.0003.5
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\WINDOWS\Minidump\Mini022506-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: C:\WINDOWS\Symbols\
Executable search path is: C:\WINDOWS\system32\
*** ERROR: Symbol file could not be found.  Defaulted to export symbols for ntoskrnl.exe -
Windows XP Kernel Version 2600 (Service Pack 2) UP Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Built by: 2600.xpsp_sp2_gdr.050301-1519
Kernel base = 0x804d7000 PsLoadedModuleList = 0x8055a420
Debug session time: Sat Feb 25 07:39:59.823 2006 (GMT-6)
System Uptime: 0 days 0:53:12.488
*** ERROR: Symbol file could not be found.  Defaulted to export symbols for ntoskrnl.exe -
Loading Kernel Symbols
.................................................................................................................................................
Loading User Symbols
Loading unloaded module list
..............
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 100000D1, {f7bc29c2, 2, 0, f7bc29c2}

***** Kernel symbols are WRONG. Please fix symbols to do analysis.

*************************************************************************
***                                                                   ***
***                                                                   ***
***    Your debugger is not using the correct symbols                 ***
***                                                                   ***
***    In order for this command to work properly, your symbol path   ***
***    must point to .pdb files that have full type information.      ***
***                                                                   ***
***    Certain .pdb files (such as the public OS symbols) do not      ***
***    contain the required information.  Contact the group that      ***
***    provided you with these symbols if you need this command to    ***
***    work.                                                          ***
***                                                                   ***
***    Type referenced: nt!_KPRCB                                     ***
***                                                                   ***
*************************************************************************
Probably caused by : COMFiltr.sys ( COMFiltr+9c2 )

Followup: MachineOwner
---------

kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

DRIVER_IRQL_NOT_LESS_OR_EQUAL (d1)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If kernel debugger is available get stack backtrace.
Arguments:
Arg1: f7bc29c2, memory referenced
Arg2: 00000002, IRQL
Arg3: 00000000, value 0 = read operation, 1 = write operation
Arg4: f7bc29c2, address which referenced memory

Debugging Details:
------------------

***** Kernel symbols are WRONG. Please fix symbols to do analysis.

*************************************************************************
***                                                                   ***
***                                                                   ***
***    Your debugger is not using the correct symbols                 ***
***                                                                   ***
***    In order for this command to work properly, your symbol path   ***
***    must point to .pdb files that have full type information.      ***
***                                                                   ***
***    Certain .pdb files (such as the public OS symbols) do not      ***
***    contain the required information.  Contact the group that      ***
***    provided you with these symbols if you need this command to    ***
***    work.                                                          ***
***                                                                   ***
***    Type referenced: nt!_KPRCB                                     ***
***                                                                   ***
*************************************************************************

FAULTING_MODULE: 804d7000 nt

DEBUG_FLR_IMAGE_TIMESTAMP:  0

READ_ADDRESS: unable to get nt!MmSpecialPoolStart
unable to get nt!MmSpecialPoolEnd
unable to get nt!MmPoolCodeStart
unable to get nt!MmPoolCodeEnd
 f7bc29c2

CURRENT_IRQL:  2

FAULTING_IP:
COMFiltr+9c2
f7bc29c2 ??               ???

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  DRIVER_FAULT

BUGCHECK_STR:  0xD1

IP_MODULE_UNLOADED:
COMFiltr+9c2
f7bc29c2 ??               ???

LAST_CONTROL_TRANSFER:  from 804e37f7 to f7bc29c2

FAILED_INSTRUCTION_ADDRESS:
COMFiltr+9c2
f7bc29c2 ??               ???

STACK_TEXT:  
WARNING: Frame IP not in any known module. Following frames may be wrong.
b8b12978 804e37f7 86c6fc68 8569c558 8569c558 <Unloaded_COMFiltr.sys>+0x9c2
b8b129a0 b8bd40db 86bad008 853da064 b8b129d4 nt!IofCallDriver+0x32
b8b129b0 f74ec204 852a5008 86bad008 853da064 asyncmac!MpSend+0x1d
b8b129d4 f69d01ae 004615f8 86bad008 853da064 NDIS!ndisMWanSend+0xe2
b8b12a00 f69d0866 85628604 856283d0 86c32bdc ndiswan!SendOnLegacyLink+0xd2
b8b12a5c f69d09bf 86c325d8 00000012 853da008 ndiswan!FramePacket+0x255
b8b12a98 f69d0bbc 86c325d8 01c32bdc b8b12acf ndiswan!SendFromPPP+0x11b
b8b12ad0 f69d0e8e 00c325d8 00000000 852fc640 ndiswan!SendPacketOnBundle+0x60
b8b12b08 f69c85fe 856283d0 86c325d8 852fc640 ndiswan!BuildIoPacket+0x1ad
b8b12b30 f69c798c 852fc640 000005f0 852fc640 ndiswan!IoSendPacket+0x117
b8b12b4c f69ca280 0000000a 852fc640 000005f0 ndiswan!ExecuteIo+0x28
b8b12b80 f74dc4bb 86ba9030 852fc640 8536d230 ndiswan!NdisWanIoctl+0x77
b8b12b98 f74dc947 86ba9030 852ee5b0 86c3c030 NDIS!ndisDummyIrpHandler+0x48
b8b12c34 804e37f7 86ba9030 852ee5b0 806ee2d0 NDIS!ndisDeviceControlIrpHandler+0x5c
b8b12c58 80579a8a 86ba9030 852ee5b0 86d0b608 nt!IofCallDriver+0x32
b8b12d00 8057bfa5 00001134 00001499 00000000 nt!IoCreateFileSpecifyDeviceObjectHint+0x347
b8b12d34 804de7ec 00001134 00001499 00000000 nt!NtDeviceIoControlFile+0x2a
b8b12ddc 804fa4da f74dbb85 86d75a38 00000000 nt!ZwYieldExecution+0xb78
b8b12de0 f74dbb84 86d75a38 00000000 0000027f nt!KeInitializeTimer+0x107
b8b12de4 86d75a38 00000000 0000027f 03860000 NDIS!___PchSym_+0xc
f74dbb85 08458bec 3bf63356 840f57c6 00006fb1 0x86d75a38
f74dbb89 3bf63356 840f57c6 00006fb1 54bff08b 0x8458bec
f74dbb8d 840f57c6 00006fb1 54bff08b a5f74db4 0x3bf63356
f74dbb91 00000000 54bff08b a5f74db4 ffa5a5a5 0x840f57c6


STACK_COMMAND:  .bugcheck ; kb

FOLLOWUP_IP:
COMFiltr+9c2
f7bc29c2 ??               ???

FAULTING_SOURCE_CODE:  


SYMBOL_STACK_INDEX:  0

FOLLOWUP_NAME:  MachineOwner

SYMBOL_NAME:  COMFiltr+9c2

MODULE_NAME:  COMFiltr

IMAGE_NAME:  COMFiltr.sys

BUCKET_ID:  WRONG_SYMBOLS

Followup: MachineOwner
---------

[+][-]04/05/06 01:52 AM, ID: 16379146Accepted Solution

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About this solution

Zone: Windows XP Operating System
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Solution Provided By: cpc2004
Participating Experts: 2
Solution Grade: A
 
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