Question

How to cancel XP installation

Asked by: ArneSvendsen

Very simple question:

In trying to do an XP repair, I run into full-stop, as I dont have a license key, and cant get one just now.

I cant get out of the state where the PC boots directly into the installing windows process.
How to get the harddisk boot back to normal ?
Where to cancel the install process in this state ?

This Question has been solved and asker verified All Experts Exchange premium technology solutions are available to subscription members.

Subscribe now for full access to Experts Exchange and get

Instant Access to this Solution

  • Plus...
  • 30 Day FREE access, no risk, no obligation
  • Collaborate with the world's top tech experts
  • Unlimited access to our exclusive solution database
  • Never be left without tech help again

Subscribe Now

Asked On
2006-05-25 at 02:54:28ID21863379
Tags

xp

,

cancel

,

windows

,

installation

,

how

Topic

Windows XP Operating System

Participating Experts
3
Points
500
Comments
20

Trusted by hundreds of thousands everyday for fast, accurate and reliable tech support.

  • "The time we save is the biggest benefit of Experts Exchange to Warner Bros. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange." Mike Kapnisakis, Warner Bros.
  • "Our team likes having a resource that is more secure than just using Google and most experts using this service really know their stuff. It's nice to look here first versus using Google." Dayna Sellner, Lockheed Martin
  • "Anytime that I've been stumped with a problem, 9 out of 10 times Experts Exchange has either the accepted solution or an open discussion of the potential solution to the problem." Kenny Red, eBay Inc.

See what Experts Exchange can do for you.

Got a question?

We've got the answer.

Experts Exchange has been collecting answers to technology questions since 1996…3 million and counting! If you have a question, chances are we already have your answer.

Screenshot of Experts Exchange Knowledgebase

Need individual assistance?

Our experts are ready to help.

If you can't find the exact answer you're looking for, ask our exclusive community of 50,000 experts. You’ll get a personalized answer from a trusted professional.

Screenshot of Experts Exchange Knowledgebase

Want to learn from the best?

Read articles from industry experts.

Thousands of free tech tips, tricks, how-to’s and tutorials are available in our peer reviewed articles section. See for yourself how smart our experts are, no login required.

Screenshot of an Article

Working on a long term project?

Store your work and research.

Save solutions to your questions, answers you’ve discovered through searching plus helpful articles in your personal knowledgebase for easy future access.

Screenshot of Experts Exchange Knowledgebase

Access the answers to your technology questions today.

Subscribe Now

30-day free trial. Register in 60 seconds.

What Makes Experts Exchange Unique?

Members of the expert community talk about why the experience at Experts Exchange is different than what you will find anywhere else.

Trusted by the world's most respected brands.

image of each brand's logo

Faithfully serving IT professionals since 1996.

Experts Exchange Logo

Try it out and discover for yourself.

Subscribe Now

30-day free trial. Register in 60 seconds.

Related Solutions

  1. Canceled
    Canceled
  2. Cancelling Win2k Repair
    My computer was consistently restarting and going into safe mode without warning. I decided to do a repair of windows. What I did was boot off the Windows 2000 CD and tried to repair the windows installation (not by pressing ‘R’ and going into the Recovery console or by usi...
  3. Cancel a Windows 2000 Setup
    Does anyone know how to cancel a Windows 2000 Setup reinstall. I used the setup disk to repair the OS and now I am caught in a loop due to some kind of driver mishap. (Not a full reinstall) I just want to cancel the setup process so I can go in and check out the drivers. ...
  4. Canceling in-place upgrade/repair of Windows XP Pro.
    A customer of mine brought in a machine with a counterfeit copy of xp pro on it. He indicated he had an oem copy of xp, and would bring me the license so I could make the installation valid. Knowing no other way to change the key with a counterfeit copy of xp pro corp, I us...

Free Tech Articles

  1. WARNING: 5 Reasons why you should NEVER fix a computer for free.
    It is in our nature to love the puzzle. We are obsessed. The lot of us. We love puzzles. We love the challenge. We thrive on finding the answer. We hate disarray. It bothers us deep in our soul. W...
  2. SCCM OSD Basic troubleshooting
    SCCM 2007 OSD is a fantastic way to deploy operating systems, however, like most things SCCM issues can sometimes be difficult to resolve due to the sheer volume of logs to sift through and the dispe...
  3. Migrate Small Business Server 2003 to Exchange 2010 and Windows 2008 R2
    This guide is intended to provide step by step instructions on how to migrate from Small Business Server 2003 to Windows 2008 R2 with Exchange 2010. For this migration to work you will need the fo...
  4. Create a Win7 Gadget
    This article shows you how to create a simple "Gadget" -- a sort of mini-application supported by Windows 7 and Vista. Gadgets can be dropped anywhere on the desktop to provide instant information, ...
  5. Outlook continually prompting for username and password
    There have been a lot of questions recently regarding Outlook prompting for a username and password whilst using Exchange 2007. There are a few reasons why this would happen and I will try to cover t...
  6. Backup Exchange 2010 Information Store using Windows Backup
    There seems to be quite a lot of confusion around the ability to backup Exchange 2010 using the built in Windows Backup feature. This stems from the omission of this feature prior to Exchange 2007 s...

Cloud Class Webinars

  1. Avoiding Bugs in Microsoft Access
    Alison Balter takes and in-depth look at avoiding bugs in Access. In this webinar you will learn about using the immediate window to debug your applications, invoking the debugger, using breakpoints to troubleshoot, stepping through code, setting the next statement to execute, ...
  2. Top 10 Best New Features in Visio 2010
    Scott Helmers gives live demonstrations of the top 10 new features in Visio 2010. This webinar will teach you how to create compelling diagrams by adding shapes to the page with a single click, linking the shapes in a diagram to data in Excel (or SQL Server, or SharePoint), ...
  3. IT Consultant Business Secrets Revealed
    Michael Munger, Experts Exchange tech pro and IT consultant, pulls back the curtain on his very successful businesses and answers question on every IT consultant and business owner should know about. He shares secrets on what he did to solve the 5 most common problems in IT, ...
  4. Disaster Recovery and Business Continuity
    Quest CTO, Mike Billon, gives an overview of the steps involved in building a dunamic disaster recovery plan. Through case studies and an examination of software/hardware tooles for monitoring and testing, you'll gain a better understandin of where you are, where you want ...
  5. Organize Your Visio Diagrams with Containers and Lists
    Scott Helmers uses cross functional flowcharts, wireframe diagrams, data graphic legends and seating charts to teach you: how to ustilize all three new structured diagram components in Visio 2010, the best practices for organizeing shapes in previous version of Visio, how to organize ...
  6. How to Us Objects, Properties, Events and Methods in Microsoft Access
    Alison Dalter gives an in-depbth look at objects, properties, events and methods in Microsoft Access. In this webinar you will learn about using the object browser, referring to objects, working with properties and methods, working with object variables, understanding the ...

Join the Community

Give a Little. Get a Lot.

Join the community of experts here and help other tech pros by answering question in your area of expertise. You can earn FREE access to all Experts Exchange's premium features and resources.

Join the Community

Answers

 

by: MeretePosted on 2006-05-25 at 02:58:48ID: 16759304

try booting to safemode, log onto your account, pres enter to bypass any passwords for the admin account, in safemode
r/click my computer
properties
advanced
start up and recovery
settings
edit
opens the boot.ini take out the extra edits so that only your original boot.ini exists.
check the start group at start run type in msconfig remove any start up associated to setup.

Is the home or pro
here is an example or an original
http://support.microsoft.com/?kbid=289022

 

by: MeretePosted on 2006-05-25 at 03:01:18ID: 16759326

here is mine a non multi boot. yours will have xp home if that is what it is.
I am also running xpsp2 so  you can see there is no listing for this.

[boot loader]
timeout=30
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /noexecute=optin /fastdetect


 

by: ArneSvendsenPosted on 2006-05-25 at 03:20:40ID: 16759415


When pressing F8  and selecting the first option failsafe mode - or even selection "last working win. config"  is still brings me right into the XP installation procedure.
I need some way to get around to editing the boot.ini file before anything else :-)

?

 

by: davidis99Posted on 2006-05-25 at 03:40:07ID: 16759494

boot from the CD, but instead of going into installation mode, select the option to repair XP from the command prompt.    From there, unhide, edit, then rehide the boot.ini.

 

by: ArneSvendsenPosted on 2006-05-25 at 04:02:15ID: 16759625

combining above advices get me to the boot.ini file, which btw looks exactly as mentioned above -
but still start the XP installation procedure when booting from the harddisk.
I lost the license key, probably have to get a new one to move forward ..

 

by: simpswrPosted on 2006-05-25 at 04:44:23ID: 16759882

If you are working on one of the major OEM's . . Dell . . HP . . Gateway and others, the Key will be on a sticker on the side of the tower . . bottom of a laptop

 

by: MeretePosted on 2006-05-25 at 04:59:15ID: 16759970

Change the bios from booting from cd first may help.

you will have 30 days to get a new key  if you continue to install  ArneSvendsen  at least you will have a window of opportunity to save off your files?
May I ask what caused you to start an install? without a cd key?

Are you sure it has no extra like this take out everything after fast detect>>
[boot loader]
timeout=30
default=multi(0)disk(0)rdisk(0)partition(1)\WINDOWS
[operating systems]
multi(0)disk(0)rdisk(0)partition(1)\WINDOWS="Microsoft Windows XP Professional" /fastdetect <<>>>/NoExecute=OptOut
C:\CMDCONS\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons

Otherwise can you boot to the advanced options then choose start windows normally or last known good config.
---------------------------------------------------
Windows XP Setup remains in Boot.ini
http://www.jsifaq.com/SUBP/tip7600/rh7618.htm

How to Reinstall Windows XP Without Having to Reactivate With Microsoft
http://netsecurity.about.com/od/windowsxp/qt/aaqtwinxp0829.htm

magic jellybean to retrieve your old  key
http://www.magicaljellybean.com/keyfinder.shtml

 

by: MeretePosted on 2006-05-25 at 05:09:20ID: 16760043

boot it into safe mode (with networking)
save a copy of Autoruns from >> http://www.sysinternals.com/Utilities/autoruns.html

 It should be obvious what is loading the XP setup program.

 

by: ArneSvendsenPosted on 2006-05-25 at 06:36:03ID: 16760667

the complete story ..

I was running a win update from MS windows update (updating the correctly working SP2 XP HOME I have/had)
This update got stuck for hours, and after that reboot I have had a problem of not being able to run any EXE files or any shortcuts.  I mean like you have the "..word.EXE" associated to the .DOC file, apparently windows has some program associated to .EXE and .LNK (shortcut) files.
So - when double clickling on anything in the startmenu or on the desktop, eg.  MSWORD, NOTHING happens, no execution, no error message. The background program to run when you doubleclick an EXE file is decoupled apperently.
In practise this means, eg. to run IE I needed to find an .HTM file, click on this and the I do have explorer running, same with a .DOC file to run word.
Not being able to "execute" a .LNK files, means not being able to run ANYTHING inside eg. the control panel.
So a rather disabled windows you may say. The only program working is the FILE EXPLORER, so I have been able to back stuff out to a USB disk, but eg. no access to "eject the USB disk" as the icons in the bottom of the screen is also not working - "interesting".
Therefor I thought it was time to re-install :-)

Merete, on your last suggestions: From the F8 failsafe menu, ANY selection leeds to the start of the XP installer. The only way I could get to see boot.ini (which IS clean), was by booting from CD, run repair with CMD, as davids99 above suggested.
This "feature" of missing .EXE association is pretty consequent, ie. when I now run the Win XP install/repair process (that I was trying to get out of  only due to lack of key, that went out as a sticker on the old screen dumped lately :-), then actually in the step 4 "Installing Windows" of the process, it comes out and say "Windows cant open the file RUNDLL32.EXE - needs to know which program is attached to "open" it. And I get the option of selecting from a list, which "program" is attached to open/execute an EXE file itself - and that I really dont know..
Hope above is understandable, I find it somewhere between wierd and spooky ?!

/Arne

 

by: ArneSvendsenPosted on 2006-05-25 at 06:46:03ID: 16760745

The link to Autoruns will be good use in general,  just in this situation, I got it down on another PC, but cant get it on the harddisk in trouble here ..

 

by: ArneSvendsenPosted on 2006-05-25 at 14:23:42ID: 16764698

.. managed to get forward thru install-repair with a license key
dit not however solve the problem of missing ability to run .EXE and .LNK files

I would like to know how to save my outlook express account, at the least before re-installing win XP from scratch,
apparently accounts are saved in the Registry, but since I cannot run e.g. REGEDT32.EXE I cant get to backup this account information.

 

by: simpswrPosted on 2006-05-25 at 14:46:18ID: 16764852

You can export the settings by clicking of File . . Import/Export . . save to a file you can remove

You can save the mail by searching for *.dbx and saving the folder the files are in to a plaqce you can remove

You can save the Addresses using the Import/Export in File . .

 

by: MeretePosted on 2006-05-25 at 18:36:35ID: 16765867

ArneSvendsen can open your outlook express, please go to tools options>maintinenence>see the store folder button, when you change your store folder lets say for now your desktop NEW FOLDER ( give it a name)  using the browse at change the location of your message store,
once you click on this new folder and then  apply it will immediately backup all your emails to this new store.
If you have a slaved hdd it is a good to place to back up to , or other wise you will have to burn them off.
When you next get your windows up and running Outlook Express running using the FILE/ IMPORT/ MESSAGES/Outlook Express6/Tick to  only import mail from an OEstore directory navigate to your cd. presto you will have all your mail back again.
this has worked for me everytime and I found it the simplest way to save all my emails.
I occassionally change the store directory for this reason, usually before a foramt or simply to back up my mail.

To make a backup copy of your Outlook Express mail account:

On the Tools menu, click Accounts.
On the Mail tab, click the mail account that you want to export, and then click Export.
In the Save In box, locate the Mail Backup folder on your desktop, and then click Save.
Repeat these steps for each mail account that you want to export.
Click Close.


Good to hear that you made it thru your install problem well done.

 

by: MeretePosted on 2006-05-25 at 18:54:39ID: 16765932

This PowerToy tweak ui  adds an "Open Command Window Here" context menu option on file system folders, giving you a quick way to open a command window (cmd.exe) pointing at the selected folder. Until you re-install windows.
http://download.microsoft.com/download/f/c/a/fca6767b-9ed9-45a6-b352-839afb2a2679/TweakUIPowertoySetup_ia64.exe

http://www.microsoft.com/windowsxp/downloads/powertoys/xppowertoys.mspx

----------------------------
http://windowsxp.mvps.org/

Problems in Windows Explorer or the Windows shell after you install security update MS06-015
The MS06-015 security update package installs a new binary, VERCLSID.EXE, which validates shell extensions before they are instantiated by the Windows Shell or Windows Explorer. On some computers, VERCLSID.EXE stops responding. There have been reported issues where HP software causes the VERCLSID.EXE process to stop responding.
 
Available below is the Registry fix which automates the steps from KB918165. Download Q918165_HP_Fix.reg http://windowsxp.mvps.org/reg/Q918165_HP_Fix.reg
and save to Desktop. This fix is for Windows XP systems only.

You may experience problems in Windows Explorer or in the Windows shell after you install security update MS06-015
http://support.microsoft.com/kb/918165

 

by: ArneSvendsenPosted on 2006-05-25 at 23:48:23ID: 16766760

I follow all you say, BUT my problem is that I cannot by any means start Outlook Express, as I am not able to get windows to run ANY EXE file at all.
the only programs I can get started is WORD by clikcing a .DOC file and  IE by clicking a .htm file.
I CAN e.g. open a single mail by clicking a .eml file, BUT I cannot get Outlook Express program itself started since the association between a .EXE file and the Windows kernel program executing an EXE file - that association is lost.  Therefore its not easy to backup things out.  
Haved chased the OE "database" files itself, but not found them ?

And where you normally goes to the CMD box and do things the DOS was - well, the CMD box is also an EXE file bo be run, so ..  see ?
deep water :-)

 

by: MeretePosted on 2006-05-26 at 00:42:54ID: 16767144

the reg fix give no help?
I do appreciate the pickle you are in indeed.
So do you still have sp2 installed or partially installed?
Can you see it in add remove programs?

I am wondering apart from a windows corruption you have no malware trojans?
Can you scan your computert with your up to date anti virus?
Are you able to access the internet? on this computer?
---------------------------------------------------------------------------------
This update helps resolve an issue where Windows Installer running on Windows XP Service Pack 2 stops responding when you install an update. After you install this item, you may have to restart your computer.
Download Size: 760 KB
http://www.microsoft.com/downloads/details.aspx?FamilyID=36dd19df-bc5e-44b7-a339-6794d97994a2&DisplayLang=en
--------------------------------------------------------------------------------
your current store folder is here:
C:\Documents and Settings\Administrator\Local Settings\Application Data\Identities\{B12CF550-4DDE-416C-90F1-DE4B6F55E972}\Microsoft\Outlook Express

Have you tired to do this in safemode with networking using hidden administrative account,
------------------------------------------------------------

Cannot run EXE files - Programs don't open
If you're unable to launch Regedit.exe even from Command Prompt, try this:

copy regedit.exe regedit.com
regedit.com

Alternately, you may download fixreg.com>> http://www.grisoft.cz/softw/70/filedir/util/avg_rem_sup.dir/fixreg.com
from Grisoft.com site and run it by clicking onit.
 This utility fixes the exefile association in the registry automatically.
http://windowsxp.mvps.org/exefile.htm
--------------------------------------------------------------------------------
Your computer freezes while trying to install SP2.
If you have a Compaq or HP computer, you can find all the update information you need here. Dell owners should read this page carefully.
http://www.edbott.com/weblog/archives/000227.html
--------------------------------------------------------------------------------
How to use the Automatic Recovery feature to recover your computer or your Tablet PC if the Windows XP Service Pack 2 Setup program is not completed successfully
http://support.microsoft.com/default.aspx?scid=kb;en-us;875355
----------------------------------------------------------------------------------
Hang in there ArneSvendsen  if you keep plugging away we'll solve it and hopefuly with not much losses.

 

by: ArneSvendsenPosted on 2006-05-26 at 02:03:40ID: 16767518

I am at work today, so wont get on, until to night (Denmark CET time)
Sp2 installed ok, Norman AV was running up to now, no virus - I think, as this all came out of a Microsoft update failing, but never know..
1) will look for OE folders at suggested place, when I get back on.
2) I might try the regedit.com trick from the dos prompt I can get thru XP-repair-with-prompt.
3) Question: DOES OE  actually get totalley reset when I install XP from new ?  If OE settings survives then I just have to re-install XP ?

thanks a lot for help so far ..

 

by: MeretePosted on 2006-05-26 at 02:54:44ID: 16767830

Yes unfortunately everything will be gone, brand new start, however using recovery you do not.
Running setup clean installs.
But I do recomend a clean install.
If you get it all working again I would be happy to share how to back up and save your stuff on a regular basis.

Hey I was born in Copenhagen, lol was 4 years young  when I came to Australia, so long long ago.
Dont speak Danish ok :) But nice to meet a fellow dane.

ArneSvendsen  if you have another desktop computer there with xp,
Unpower your machine/ and the other/ get a small screw driver take off tower case side, using small flat nosed pliers unplug the ide and power connector to your hdd, remove screws and take it out.
using tweezers move the pin on the rear to slave, look at the diagram on top.

unpower the other machine, using the flat nosed pliers take out the ide and power connector to the " CDROM drive".<< plug these into your hdd .. Very Easy to do then sit your hdd ontop.
power in again, boot  it will be a bit slow to boot, windows will find new hardware, your hdd now as slave instead of cdrom, D: drive..
 now scan this hdd for malware.
Using outlook Express on this computer and the import emails provided grab your emails off your now slaved HDD.
And anything ele.
Scan it defrag it chkdsk it.
Then it is ready for xp install.

You can even delete the partition and format it from the C drive here using Computer Management in control panel administrative tools.
http://www.theeldergeek.com/disk_management.htm

My pleasure too.
Merete


 

by: ArneSvendsenPosted on 2006-05-27 at 14:34:07ID: 16776921

End of the story is..   I ended up with a clean install of XP after:

- trying regfix and finding it didnt help
- from the XP failsafe-mode-with-prompt, from this prompt I WAS able to run exe files
- from there by running REGEDIT,  chased thru reg.DB just to see problem of not being able to run EXE, COM, LNK files  was persistent -  even if registries for these files' shell commands were ok ?
- I was not aware that you CAN run a windows program from the prompt - ie. when trying to run MSIMN.EXE (outlook express) from this prompt, it actually did work and then was able to export mail and accounts.
- from there just a complete clean install as I think the missing "link" behind EXE, COM and LNK was not a virus, but some error happening in the windows update that started it all, which will never be prooved, grrrr..

- Tak, Merete for alle dine gode forslag, det var meget hjælpsomt ..
  (thank you for all the good suggestions, it was very helpful)



 

by: MeretePosted on 2006-05-27 at 16:31:41ID: 16777309

HA! I understand that, lol music to my eyes,
 Mange tak, Det må du gerne og mig nydelse
(  thank you your welcome and my pleasure) :) ArneSvendsen

20120131-EE-VQP-002

3 Ways to Join

30-Day Free Trial

The Experts

98% positive feedback on 31,087 answers since March 2000. angeliii is a Microsoft Most Valuable Professional for his work with MS SQL Server & Develoment.

He has also proven his knowledge of Visual Basic Programming, PHP Scripting and Oracle Databases.

The Experts

97% positive feedback on 10,752 answers since July 2000. lrmoore has more than 18 years experience in the networking industry.

The six-time Mircosoft MVPs specialties include firewalls, virtual private networking, and network management.

Testimonials

"...and excellent source for support... Kind of like having your very own IT dept." Electriciansnet

Testimonials

"I was apprehensive at signing up at first. However... it has already made my life as an IT administrator much easier." JaCrews

Testimonials

"WOW! You guys have great, active, and knowledgeable people on here." moore50

Business Clients

Business Clients

In the Press

"If you’ve got a question... Experts Exchange can supply an answer.”

In the Press

"...an invaluable aid for both IT professionals and those who require tech support."

In the Press

"where IT professionals provide quick answers on just about any topic"

Business Account Plans

Loading Advertisement...