Link to home
Start Free TrialLog in
Avatar of CarlWarner
CarlWarnerFlag for United States of America

asked on

Large Empty Gap In The Add/Remove Programs List

I looked at two PCs at a small company where I went in remove an app or two.  I noticed these particular two PCs had about 6 or 8 entries listed and then a large empty gap where you had to keep scrolling down for what could be equivalent to about four Pg-Dn keys until the rest of the program entries started showing up.  

It is not earth shattering, but I would like to know what is causing this and I would like to clean it up getting that useless white space out of that listing.  It makes you wonder if there are some entries somewhere that are purposely hidden from view.  However, the alphabetical program listing order doesn't seem to be out of kilter with the next visible entry picking up right where the alphabet left off on the first screen that one would see when calling this up to begin with.

Does anyone know where the list comes from to begin with that generates the program listing?  And have you ever seen this white space phenomenon that I have described before?  Is there a fix for it [other than re-formatting the hard drive ;)]?
ASKER CERTIFIED SOLUTION
Avatar of sramesh2k
sramesh2k
Flag of India image

Link to home
membership
This solution is only available to members.
To access this solution, you must be a member of Experts Exchange.
Start Free Trial
Avatar of CarlWarner

ASKER

I'm sure one PC has AutoCAD on it.  The other might have it as well.  I'm not sure.

But, it sure seems AutoCAD must be the culprit in this.

I'll try to remote into one of them in the hopes they left it powered up over the weekend.  I'll give your links a try and see if they get it done.

Then I'll come back and most likely assign you the points.  If I can't get in soon, it will be Tuesday morning before I can physically get to their PCs.  I'm not going there on Monday, which it just turned into less than half an hour ago.  I just do part-time computer support for them with full-time answers to their problems.  :)

Thanks for the fast reply.
Good Luck and keep us posted, Carl.
OK.  I just got into one PC remotely that had AutoCAD 2002 on it.  

The file reference from the google groups didn't match anything in the registry.  So, I got that VB Script file from the mvps.org site which lists all negative icon references in Add/Remove and it identified two on this PC, one which was AutoCad (acad.exe) and the other as AdAware with a reference of -0.  Since I didn't think AdAware was really an issue, I used regedit to get to the acad.exe key and changed the -1 to just plain 1.  Then I went back to the Add/Remove Programs area and.... success!!!!  All of that annoying white space is now gone.  Woo hoo !!!

Thanks a bunch.  I was starting to go crazy over this one nit-picking thing that just was plain weird.
Excellent! Glad my script helped, Carl.
Avatar of pcman
pcman

What if you removed all the negative numbers as explained above and you still have white space.  Is there any other recommendations?
Thanks!
pcman