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11/21/2006 at 09:36PM PST, ID: 22069100
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5.6

BSOD

Asked by bleujaegel in Windows XP Operating System

I have a Toshiba laptop that was infected with viruses and spyware.  After performing scans and removing everything, it now blue screens about three minutes after logging in.  

Looking in the task manager, I found a svchost.exe SYSTEM process that continually uses up memory until it blue screens.  If I shut down the process before it gets to about 25K, everything is fine.

The dumpchk file has pointed the finger at several different drivers, specifically related to nVidia (nv_mini.sys) and Intel (e100b325.sys).  I have renamed these to filename.old and tried restarting, but it still blue screened.  

Finally, I narrowed it down to a service causing the problem, because when I enabled only basic services and drivers to load, it wouldn't crash.  From there I decided to disable 5 services at a time until it, hopefully, the problem disappeared.  Well, it turned out that by disabling Automatic Updates, Windows no longer blue screened.  I tested this loading Windows several times with Automatic updates enabled and disabled.

Now the problem is where to go from here.  Below in the dumpchk file, it says 'Unable to load image ntoskrnl.exe, win32 error 2 WARNING: Unable to verify timestamp'.  I need to find a way to determine if the Automatic Updates blue screen is a symptom of a problem with ntoskrnl.exe, or if I need to repair Automatic Updates (I have no idea how).  

To summarize, I have basically 3 questions.
1. Is the 'Unable to verify timestamp for ntoskrnl.exe' something to worry about, or is this a common error?
2. What can be done if the ntoskrnl.exe file is damaged in some way?
3. Or if questions 1 & 2 don't apply, how to you repair the Automatic Updates service?

Thanks

Microsoft Windows XP [Version 5.1.2600]
(C) Copyright 1985-2001 Microsoft Corp.

C:\program files\Debugging Tools for Windows>dumpchk !analyze -v -y c:\windows\s
ymbols c:\windows\minidump\mini112106-10.dmp
Loading dump file c:\windows\minidump\mini112106-10.dmp

Microsoft (R) Windows Debugger  Version 6.6.0007.5
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [c:\windows\minidump\mini112106-10.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: c:\windows\symbols
Executable search path is:
Unable to load image ntoskrnl.exe, Win32 error 2
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
Windows XP Kernel Version 2600 (Service Pack 2) UP Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Kernel base = 0x804d7000 PsLoadedModuleList = 0x8055a420
Debug session time: Tue Nov 21 21:04:28.925 2006 (GMT-8)
System Uptime: 0 days 0:03:04.525
Unable to load image ntoskrnl.exe, Win32 error 2
*** WARNING: Unable to verify timestamp for ntoskrnl.exe
Loading Kernel Symbols
................................................................................
............................
Loading User Symbols
Loading unloaded module list
..........
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000008E, {c0000005, f85bc80e, f71f8a20, 0}

*** WARNING: Unable to verify timestamp for nv4_mini.sys
Probably caused by : nv4_mini.sys ( nv4_mini!Legacy_dacTVConnectStatus+4d0 )

Followup: MachineOwner
---------

----- 32 bit Kernel Mini Dump Analysis

DUMP_HEADER32:
MajorVersion        0000000f
MinorVersion        00000a28
KdSecondaryVersion  00000000
DirectoryTableBase  0390a000
PfnDataBase         81000000
PsLoadedModuleList  8055a420
PsActiveProcessHead 805604d8
MachineImageType    0000014c
NumberProcessors    00000001
BugCheckCode        1000008e
BugCheckParameter1  c0000005
BugCheckParameter2  f85bc80e
BugCheckParameter3  f71f8a20
BugCheckParameter4  00000000
PaeEnabled          00000000
KdDebuggerDataBlock 8054c060
SecondaryDataState  00000000
ProductType         00000001
SuiteMask           00000310
MiniDumpFields      00000dff

TRIAGE_DUMP32:
ServicePackBuild      00000200
SizeOfDump            00010000
ValidOffset           0000fffc
ContextOffset         00000320
ExceptionOffset       000007d0
MmOffset              00001068
UnloadedDriversOffset 000010a0
PrcbOffset            00001878
ProcessOffset         000024c8
ThreadOffset          00002728
CallStackOffset       00002980
SizeOfCallStack       000005d0
DriverListOffset      000031e0
DriverCount           0000006d
StringPoolOffset      00005240
StringPoolSize        00000ed8
BrokenDriverOffset    00000000
TriageOptions         00000041
TopOfStack            f71f8a30
DebuggerDataOffset    00002f50
DebuggerDataSize      00000290
DataBlocksOffset      00006118
DataBlocksCount       00000006
  c0000000 - c0000fff at offset 00006178
  f85bc000 - f85bcfff at offset 00007178
  f71f8000 - f71f8fff at offset 00008178
  f85c2000 - f85c2fff at offset 00009178
  0101c000 - 0101cfff at offset 0000a178
  804dd000 - 804ddfff at offset 0000b178
  Max offset c178, 9e88 from end of file


Windows XP Kernel Version 2600 (Service Pack 2) UP Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS Personal
Kernel base = 0x804d7000 PsLoadedModuleList = 0x8055a420
Debug session time: Tue Nov 21 21:04:28.925 2006 (GMT-8)
System Uptime: 0 days 0:03:04.525
start    end        module name
804d7000 806eb100   nt        Tue Mar 01 16:59:37 2005 (42250FF9)
806ec000 806ffd80   hal       Tue Aug 03 22:59:04 2004 (41107B28)
bac07000 bac17e00   psched    Tue Aug 03 23:04:16 2004 (41107C60)
bac18000 bac2e680   ndiswan   Tue Aug 03 23:14:30 2004 (41107EC6)
bac2f000 bac52980   portcls   Tue Aug 03 23:15:47 2004 (41107F13)
bac53000 bac84880   yacxgc    Thu Jul 18 21:25:56 2002 (3D3794D4)
bac85000 baca7680   ks        Tue Aug 03 23:15:20 2004 (41107EF8)
baca8000 bacbb900   parport   Tue Aug 03 22:59:04 2004 (41107B28)
bacbc000 bacd9400   e100b325  Fri Nov 16 14:07:28 2001 (3BF58E20)
bacda000 bacfce80   USBPORT   Tue Aug 03 23:08:34 2004 (41107D62)
bacfd000 bad10780   VIDEOPRT  Tue Aug 03 23:07:04 2004 (41107D08)
bad11000 bade58c0   nv4_mini  Fri Apr 19 14:44:04 2002 (3CC08FA4)
bae2e000 bae48580   Mup       Tue Aug 03 23:15:20 2004 (41107EF8)
bae49000 bae75a80   NDIS      Tue Aug 03 23:14:27 2004 (41107EC3)
bae76000 baf02480   Ntfs      Tue Aug 03 23:15:06 2004 (41107EEA)
baf03000 baf19780   KSecDD    Tue Aug 03 22:59:45 2004 (41107B51)
baf1a000 baf2bf00   sr        Tue Aug 03 23:06:22 2004 (41107CDE)
baf2c000 baf2d000   fltmgr    unavailable (00000000)
baf4b000 baf62480   atapi     Tue Aug 03 22:59:41 2004 (41107B4D)
baf63000 baf81880   ftdisk    Fri Aug 17 13:52:41 2001 (3B7D8419)
baf82000 baf9f480   pcmcia    Tue Aug 03 23:07:45 2004 (41107D31)
bafa0000 bafb0a80   pci       Tue Aug 03 23:07:45 2004 (41107D31)
bafb1000 bafded80   ACPI      Tue Aug 03 23:07:35 2004 (41107D27)
bf800000 bf9c0500   win32k    Tue Mar 01 17:06:42 2005 (422511A2)
bf9c1000 bf9d2580   dxg       Tue Aug 03 23:00:51 2004 (41107B93)
bf9d3000 bfd09a80   nv4_disp  Fri Apr 19 14:48:39 2002 (3CC090B7)
f6948000 f6988280   HTTP      Thu Mar 16 16:33:09 2006 (441A03C5)
f6c89000 f6cda300   srv       Mon May 09 17:17:49 2005 (427FFDAD)
f6df0000 f6e04400   wdmaud    Tue Aug 03 23:15:03 2004 (41107EE7)
f6e2d000 f6e59400   mrxdav    Tue Aug 03 23:00:49 2004 (41107B91)
f7073000 f7088580   irda      Tue Aug 03 23:00:50 2004 (41107B92)
f7109000 f7117d80   sysaudio  Tue Aug 03 23:15:54 2004 (41107F1A)
f71a5000 f71a8280   ndisuio   Tue Aug 03 23:03:10 2004 (41107C1E)
f83ea000 f8401480   dump_atapi  Tue Aug 03 22:59:41 2004 (41107B4D)
f842a000 f844af00   ipnat     Wed Sep 29 15:28:36 2004 (415B3714)
f844b000 f84b9a00   mrxsmb    Fri May 05 02:41:42 2006 (445B1DD6)
f84ba000 f84e4a00   rdbss     Fri May 05 02:47:55 2006 (445B1F4B)
f84e5000 f8506d00   afd       Tue Aug 03 23:14:13 2004 (41107EB5)
f8507000 f852ec00   netbt     Tue Aug 03 23:14:36 2004 (41107ECC)
f852f000 f8586d80   tcpip     Wed May 25 12:04:00 2005 (4294CC20)
f8587000 f8599400   ipsec     Tue Aug 03 23:14:27 2004 (41107EC3)
f96af000 f96b1900   Dxapi     Fri Aug 17 13:53:19 2001 (3B7D843F)
f96cb000 f96fe200   update    Tue Aug 03 22:58:32 2004 (41107B08)
f96ff000 f9813b80   AGRSM     Fri Jun 21 08:47:54 2002 (3D134AAA)
f9814000 f981cc00   isapnp    Fri Aug 17 13:58:01 2001 (3B7D8559)
f9824000 f982e500   MountMgr  Tue Aug 03 22:58:29 2004 (41107B05)
f9834000 f9840c80   VolSnap   Tue Aug 03 23:00:14 2004 (41107B6E)
f9844000 f984ce00   disk      Tue Aug 03 22:59:53 2004 (41107B59)
f9854000 f9860200   CLASSPNP  Tue Aug 03 23:14:26 2004 (41107EC2)
f9864000 f986e580   agp440    Tue Aug 03 23:07:40 2004 (41107D2C)
f98b4000 f98bd480   NDProxy   Fri Aug 17 13:55:30 2001 (3B7D84C2)
f98c4000 f98d2100   usbhub    Tue Aug 03 23:08:40 2004 (41107D68)
f9924000 f992c700   netbios   Tue Aug 03 23:03:19 2004 (41107C27)
f9944000 f994c880   Fips      Fri Aug 17 18:31:49 2001 (3B7DC585)
f9954000 f995c700   wanarp    Tue Aug 03 23:04:57 2004 (41107C89)
f9974000 f9983900   Cdfs      Tue Aug 03 23:14:09 2004 (41107EB1)
f99e4000 f99ecd00   intelppm  Tue Aug 03 22:59:19 2004 (41107B37)
f99f4000 f9a00e00   i8042prt  Tue Aug 03 23:14:36 2004 (41107ECC)
f9a04000 f9a0e380   Imapi     Tue Aug 03 23:00:12 2004 (41107B6C)
f9a14000 f9a20180   cdrom     Tue Aug 03 22:59:52 2004 (41107B58)
f9a24000 f9a32080   redbook   Tue Aug 03 22:59:34 2004 (41107B46)
f9a34000 f9a42b80   drmk      Tue Aug 03 23:07:54 2004 (41107D3A)
f9a44000 f9a50880   rasl2tp   Tue Aug 03 23:14:21 2004 (41107EBD)
f9a54000 f9a5e200   raspppoe  Tue Aug 03 23:05:06 2004 (41107C92)
f9a64000 f9a6fd00   raspptp   Tue Aug 03 23:14:26 2004 (41107EC2)
f9a74000 f9a7c900   msgpc     Tue Aug 03 23:04:11 2004 (41107C5B)
f9a84000 f9a8df00   termdd    Tue Aug 03 22:58:52 2004 (41107B1C)
f9a94000 f9a9a200   PCIIDEX   Tue Aug 03 22:59:40 2004 (41107B4C)
f9a9c000 f9aa0900   PartMgr   Fri Aug 17 18:32:23 2001 (3B7DC5A7)
f9aa4000 f9aa8080   PxHelp20  Fri Jan 03 14:10:17 2003 (3E160A49)
f9acc000 f9acd000   flpydisk  unavailable (00000000)
f9ae4000 f9ae9200   vga       Tue Aug 03 23:07:06 2004 (41107D0A)
f9aec000 f9af0a80   Msfs      Tue Aug 03 23:00:37 2004 (41107B85)
f9af4000 f9afb880   Npfs      Tue Aug 03 23:00:38 2004 (41107B86)
f9b0c000 f9b10500   watchdog  Tue Aug 03 23:07:32 2004 (41107D24)
f9b44000 f9b49000   usbuhci   Tue Aug 03 23:08:34 2004 (41107D62)
f9b4c000 f9b52000   kbdclass  Tue Aug 03 22:58:32 2004 (41107B08)
f9b54000 f9b59a00   mouclass  Tue Aug 03 22:58:32 2004 (41107B08)
f9b5c000 f9b5d000   fdc       unavailable (00000000)
f9b64000 f9b6b580   Modem     Tue Aug 03 23:08:04 2004 (41107D44)
f9b6c000 f9b70c80   rasirda   Fri Aug 17 13:51:29 2001 (3B7D83D1)
f9b74000 f9b78880   TDI       Tue Aug 03 23:07:47 2004 (41107D33)
f9b7c000 f9b80580   ptilink   Fri Aug 17 13:49:53 2001 (3B7D8371)
f9b84000 f9b88080   raspti    Fri Aug 17 13:55:32 2001 (3B7D84C4)
f9c24000 f9c27000   BOOTVID   Fri Aug 17 13:49:09 2001 (3B7D8345)
f9c28000 f9c2a480   compbatt  Fri Aug 17 13:57:58 2001 (3B7D8556)
f9c2c000 f9c2f700   BATTC     Fri Aug 17 13:57:52 2001 (3B7D8550)
f9cc8000 f9cca280   rasacd    Fri Aug 17 13:55:39 2001 (3B7D84CB)
f9ccc000 f9ccef00   ws2ifsl   Fri Aug 17 13:55:58 2001 (3B7D84DE)
f9ce4000 f9ce6b80   IPFilter  Thu Apr 11 11:47:22 2002 (3CB5DA3A)
f9cf4000 f9cf7700   CmBatt    Tue Aug 03 23:07:39 2004 (41107D2B)
f9cfc000 f9cfe580   ndistapi  Fri Aug 17 13:55:29 2001 (3B7D84C1)
f9d00000 f9d03c80   mssmbios  Tue Aug 03 23:07:47 2004 (41107D33)
f9d14000 f9d15b80   kdcom     Fri Aug 17 13:49:10 2001 (3B7D8346)
f9d16000 f9d17100   WMILIB    Fri Aug 17 14:07:23 2001 (3B7D878B)
f9d18000 f9d19580   intelide  Tue Aug 03 22:59:40 2004 (41107B4C)
f9d1a000 f9d1b4c0   TVALG     Thu Sep 13 03:53:01 2001 (3BA0900D)
f9d1c000 f9d1d240   TVALD     Thu Aug 16 22:23:56 2001 (3B7CAA6C)
f9d44000 f9d45100   swenum    Tue Aug 03 22:58:41 2004 (41107B11)
f9d4c000 f9d4d000   ParVdm    unavailable (00000000)
f9d54000 f9d55280   USBD      Fri Aug 17 14:02:58 2001 (3B7D8682)
f9d6c000 f9d6d000   Fs_Rec    unavailable (00000000)
f9d6e000 f9d6f080   Beep      Fri Aug 17 13:47:33 2001 (3B7D82E5)
f9d70000 f9d71080   mnmdd     Fri Aug 17 13:57:28 2001 (3B7D8538)
f9d72000 f9d73080   RDPCDD    Fri Aug 17 13:46:56 2001 (3B7D82C0)
f9d78000 f9d79100   dump_WMILIB  Fri Aug 17 14:07:23 2001 (3B7D878B)
f9e11000 f9e11c00   audstub   Fri Aug 17 13:59:40 2001 (3B7D85BC)
f9e68000 f9e69000   Null      unavailable (00000000)
f9ed9000 f9ed9d00   dxgthk    Fri Aug 17 13:53:12 2001 (3B7D8438)

Unloaded modules:
f6d03000 f6d2d000   kmixer.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
f9e07000 f9e08000   drmkaud.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
f99b4000 f99c1000   DMusic.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
f6dcd000 f6df0000   aec.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
f729a000 f72a8000   swmidi.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
f9d58000 f9d5a000   splitter.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
f7159000 f7169000   Serial.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
f9934000 f993d000   processr.sys
    Timestamp: unavailable (00000000)
    Checksum:  00000000
f9ad4000 f9ad9000   Cdaudio.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
f9cc4000 f9cc7000   Sfloppy.SYS
    Timestamp: unavailable (00000000)
    Checksum:  00000000
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 1000008E, {c0000005, f85bc80e, f71f8a20, 0}

Probably caused by : nv4_mini.sys ( nv4_mini!Legacy_dacTVConnectStatus+4d0 )

Followup: MachineOwner
---------

Finished dump check

C:\program files\Debugging Tools for Windows>
 
Keywords: BSOD
Title
1 Invalid Process Attach Attempt - Stop 5
 
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[+][-]11/28/06 01:07 PM, ID: 18031405

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[+][-]11/29/06 02:02 AM, ID: 18035437

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[+][-]11/29/06 02:07 AM, ID: 18035462

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About this solution

Zone: Windows XP Operating System
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Solution Provided By: cpc2004
Participating Experts: 4
Solution Grade: A
 
 
[+][-]11/29/06 02:10 AM, ID: 18035472

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[+][-]11/29/06 02:12 AM, ID: 18035479

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[+][-]11/29/06 02:23 AM, ID: 18035522

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[+][-]11/29/06 02:43 PM, ID: 18041315

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[+][-]11/30/06 02:48 AM, ID: 18044224

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[+][-]11/30/06 09:48 AM, ID: 18047282

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