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8.4

Laptop lost ability to read cd roms (500 pts)

Asked by mpatrick65 in Windows XP Operating System

Tags: cd, laptop, drive, lost, read

I have a user with a windows xp sp2 laptop. It is slightly older I believe it is a Latitude C class. The cd rom drive worked about 203 months ago when the machine was formatted and upgraded to XP.

The user can not read any cd's wether they are originals or copies. The strange thing about it is the computer can still recognize the drive if you uninstall it and then scan for hardware changes. The laptop can also eject the cd rom drive if you right click on the cd icon and hit eject.

I am not sure but I kind of remember a similar problem and solving it by using regedit and changing some key for filtering or something.

Im not sure thats the solution but Im looking for any suggestions before buying a new drive.

Thanks
[+][-]01/11/07 12:37 PM, ID: 18296225Expert Comment

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[+][-]01/11/07 01:05 PM, ID: 18296483Assisted Solution

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[+][-]01/11/07 01:24 PM, ID: 18296651Assisted Solution

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[+][-]01/11/07 01:25 PM, ID: 18296654Expert Comment

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[+][-]01/11/07 02:11 PM, ID: 18297010Accepted Solution

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About this solution

Zone: Windows XP Operating System
Tags: cd, laptop, drive, lost, read
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Solution Provided By: Firebar
Participating Experts: 5
Solution Grade: A
 
[+][-]01/11/07 04:23 PM, ID: 18297896Assisted Solution

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