Question

SVCHOST Failures, win32 services has encountered a problem

Asked by: royaltech

My Service host keeps failing at startup, I have to do multiple reboots just to make it stabilize, I've traced it to this one:


svchost.exe                 1236 AudioSrv, Browser, CryptSvc, Dhcp, dmserver,
                                 ERSvc, EventSystem, helpsvc, HidServ,
                                 lanmanserver, lanmanworkstation, Netman,
                                 Nla, RasMan, Schedule, seclogon, SENS,
                                 SharedAccess, ShellHWDetection, srservice,
                                 TapiSrv, Themes, TrkWks, W32Time, winmgmt,
                                 wuauserv, WZCSVC

Also I get this error:
Generic host process for win32 services has encountered a problem and needs to close

It seems to have something to do with windows updates that never finish installing, is there a quick fix, or a way to break these services into smaller components to see which one is problematic?

-Corey

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Asked On
2007-01-25 at 09:53:23ID22136817
Tags

encountered

,

problem

,

has

,

svchost

,

win32

Topic

Windows XP Operating System

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Answers

 

by: ch2Posted on 2007-01-25 at 10:08:28ID: 18397761

You can try to stop and disable them one by one, then start them again. Before start configuring services remeber the old values.

sc config servicename start= disabled
sc stop servicename

 

by: royaltechPosted on 2007-01-25 at 10:11:37ID: 18397794

Can I assign them to smaller service host groups via the registry?, I see them in here:

HKEY_LOCAL_MACHINE\Software\Microsoft\WindowsNT\CurrentVersion\Svchost

in netsvcs

 

by: ch2Posted on 2007-01-25 at 10:27:15ID: 18397942

That is a list of all services available.

disable and stop this one ersvc.exe (is a trojan)

 

by: ch2Posted on 2007-01-25 at 10:30:27ID: 18397981

Also '1236 AudioSrv' has a strange behaviour since it should be 'AudioSrv' without the PID, look like it's another process than the original one.

ERSV

http://www.liutilities.com/products/wintaskspro/processlibrary/ersvc/

A good recomendation is to disable and stop this one ersvc.exe and download a good antivirus and scan your computer.

 

by: johnb6767Posted on 2007-01-25 at 10:34:29ID: 18398024

dmserver

dmserver.exe - dmserver - Process Information
http://www.liutilities.com/products/wintaskspro/processlibrary/dmserver/

 

by: royaltechPosted on 2007-01-25 at 10:41:13ID: 18398099


But ersvc is legit:

Error Reporting Service
Allows error reporting for services and applictions running in non-standard environments.
C:\WINDOWS\System32\svchost.exe -k netsvcs

http://www.liutilities.com/products/wintaskspro/dlllibrary/ersvc/
http://www.greatis.com/appdata/n/e/ersvc.dll.htm
http://www.ss64.com/ntsyntax/services.html

 

by: ch2Posted on 2007-01-25 at 10:42:00ID: 18398108

As i see you have more than one so i recommend you to re-install windows and then download a firewall a goo AV and change all you account passwords (gmail, yahoo, online banking etc..)

 

by: royaltechPosted on 2007-01-25 at 10:44:08ID: 18398127

Logical Disk Manager  Dmserver services.exe or svchost.exe Required by the MMC Disk Management plug-in. Automatic

 

by: ch2Posted on 2007-01-25 at 11:01:05ID: 18398286

Well you are right they could be the right ones or not, so to make it sure stop one by one, and reboot, but i almost sure you have some trojan, virus or spyware.

HidServ (datamining software)
1236 AudioSrv (strange behaviour)
dmserver (spyware)
ERSvc (trojan)
SENS (trojan)

to see the configuration of a service:

sc qc servicename

 

by: ch2Posted on 2007-01-25 at 11:01:40ID: 18398295

Btw have you scanned your computer?

 

by: ch2Posted on 2007-01-25 at 11:03:34ID: 18398314

Also if you can't solve this i would make a pointer Q here: http://www.experts-exchange.com/Security/Win_Security/

 

by: royaltechPosted on 2007-01-25 at 11:04:10ID: 18398324

Is there away to transplant in the most recent official service modules from Microsoft in safemode,

Norton, AVG-antivirus, AVG-Spyware, Adaware, and Smitfraud have not indicated any problems

 

by: johnb6767Posted on 2007-01-25 at 11:09:32ID: 18398370

I would locate the Executables under these services, and verify they are the proper ones from MS....Right click them and they will tell you what they are....

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\dmserver
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\ERSvc
HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\1236 AudioSrv

My posting wasnt to insist these were viral, but to push you in the right direction of verifying that they are legit...They just didnt look right at first glance, and alot of viruses will haev the same executable names, but they differ what folders they are in....

 

by: rpggamergirlPosted on 2007-01-25 at 14:35:15ID: 18400069

Before you disable any services can you run a scan with Hijackthis?
If you've already disabled them, can you enable them again so they show up in hijackthis scan?

Hijackthis is a very good diagnostic tool and it can tell us whether it's caused by malware/viruses or not.
 
show us a hijackthis log.
http://danborg.org/spy/hjt/alternativ.exe
Open Hijackthis, click "Do a system scan and save a logfile" don't fix anything yet.

Then upload the log to any hosting sites,
go to the below link and login using your Experts-Exchange username and password.
http://www.ee-stuff.com
Click on "Expert Area" tab
type or paste the link to your Question
"Browse" your pc to the location of your Hijackthis log and click "Upload"
Copy the resulting "url" and post it back here.

OR: either these sites:
http://www.rafb.net/paste/
then at the bottom left corner click "paste"
Copy the address/url and post it here:

http://www.hijackthis.de/
and click "Analyse",
At the top of the analyses, where it says, "The following analyses has been stored temporarily" underneath that, click on "Logfile of Hijac..."
and post the resulting URL back here.

 

by: royaltechPosted on 2007-02-07 at 11:03:38ID: 18487517

Looks like it was something to do with MS Office updates, I canceled them and told them to never try again, a week later and everything still works fine, thanks all for help

20120131-EE-VQP-002

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