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5.6

Phantom "found new hardware" on reboot

Asked by Grummy in Windows XP Operating System

Tags: new, hardware, found, phantom

Toshiba Satellite - Windows XP

On every boot, the found new hardware wizard thinks it's detected a new USB device. I have tried both "uninstalling" and "disabling" this phantom device using Device Manager, but the problem always recurs.

I think the cause has something to do with my unsuccessful attempt to install a Bluetooth PC Card. This didn't give me the functionality I was expecting, so I uninstalled it to simplify the overall laptop setup and prevent possible future conflicts between the Bluetooth and Wireless transmissions.

But, having uninstalled the PC Card, the new hardware wizard always kicks in.

I've tried rolling back to a System Restore Point, but with no improvement.

My hunch is that there may be some sort of problematic entry in the Registry, but I thought a system restore was supposed to reset the Registry as well?

Any chance of some fairly swift help on this issue, because I'm trying to stabilise this laptop to a position where I can pass it on to another user in my company. I don't want him coming back with questions about the new hardware wizard!!!

Grummy
[+][-]03/14/07 06:02 PM, ID: 18723570Accepted Solution

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About this solution

Zone: Windows XP Operating System
Tags: new, hardware, found, phantom
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Solution Provided By: Computer101
Participating Experts: 4
Solution Grade: A
 
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