Question

I downloaded a CPU temp monitoring program

Asked by: Mosheew

I downloaded a CPU temp monitoring program.( Unfortunately I don’t know the name of the program) as soon as I tried to insole it my screen went blank. so I turned off the computer via the power button .now when I open the computer the ember light turns on and the screen is still blank.
If somebody can help me I would really appreciate

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Asked On
2007-02-15 at 11:42:31ID22392326
Topics

Windows XP Operating System

,

Computer CPU Processors

Participating Experts
6
Points
500
Comments
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Answers

 

by: RPPreacherPosted on 2007-02-15 at 11:49:27ID: 18543286

Boot your computer in safe mode (press F8 key repeatedly until the menu appears to boot in Safe Mode).

Uninstall the application.

Reboot.

 

by: MosheewPosted on 2007-02-15 at 13:40:02ID: 18544193

I wish it would be that simple. The problem is that the computer dos not reboot it stays blank.
I was thinking I should connect the hard drive to another computer and (somehow) delete the program. Is that a good idea?

 

by: TrualPosted on 2007-02-15 at 13:45:17ID: 18544242

As RPPreacher says, booting into safe mode is the first step.

If you don't know what the name of the application was, you're still going to be a bit stuck, though.

There are a couple ways you can figure this out, from inference to digging in a bit deeper.  The first thing I would try (if it works it'll be the easiest) is to click on your start menu, and look for the the cream-hightlighted new program indicator in the "All Programs" menu.  At the very least if you can see this you'll be able to see what the program is called in order to remove it through the Add or Remove Programs interface, but ideally the application should have its own icon to remove it from the menu itself.

If that doesn't work, try going into Add or Remove Programs (through the Control Panel) and sort by "Date Last Used."  If you're lucky, it'll be near the bottom of the list (I didn't see a way to reverse the sort order).

Other than that, check to see if there was a restore point created (Accessories -> System Tools -> System Restore) when the application was installed that you can rollback to.  My experiences with successful system restores are... varied, so I would perform this as a last resort.

 

by: RPPreacherPosted on 2007-02-15 at 13:58:13ID: 18544365

Are you saying that your computer does not boot to a BIOS screen?  Then you're done.  Get thee to a computer repair shop.

If you get to a BIOS screen, then start pressing F8 and uninstall the application.

If you can't get to a BIOS screen, booting to another HDD isn't going to do a thing.  If you can get to a BIOS screen, then you should be able to get to safe mode.

If you can't get to safe mode, you're hosed.

 

by: johnb6767Posted on 2007-02-15 at 14:27:16ID: 18544557

Might Safe mode with Command prompt only work?

If so....

How to Start the System Restore Tool from a Command Prompt
http://support.microsoft.com/kb/279736

 

by: runxctryPosted on 2007-02-15 at 15:36:45ID: 18544979

i can't help but think there is another factor at work here.

if upon turning on your computer, the video stays blank, check and eliminate problems with the following:
- loose video cable (jiggle plug on both ends)
- monitor (change the monitor, preferably with new cable)
- keyboard/mouse (sometimes stuck keys can cause weirdness, just unplug and boot)
- pull extra USB and PCI cards/peripherals
- pull the hard drive (pull the IDE/SATA/SCSI cable, the BIOS screen should come up).
- remove all floppy, USB, cdrom media.

basically, start rebuilding the computer from the ground up.

 

by: MosheewPosted on 2007-02-16 at 06:56:43ID: 18548815

I already tried removing all external components as well as the hard drive. but I still can’t get into BOIS

 

by: RPPreacherPosted on 2007-02-16 at 07:01:00ID: 18548862

Sounds like your motherboard or BIOS is fried.

I reiterate my original solution "Get thee to a computer repair shop."

Buy a new mobo.

 

by: awabidPosted on 2007-02-16 at 08:47:38ID: 18549858

Hello
I dont know but this is probably the problem of HDD Access. Try changing your harddisk and see if things go better or undercontrol. IF this is the case we may need to have some treatment with the HDD

 

by: MrHusyPosted on 2007-02-17 at 09:25:22ID: 18555761

Open your pc's case. Unplug all the power cables from devices (mainboard, hdd, floppy). Than reset your CMOS chip which contains BIOS by setting its jumper on the mainboard. You should read the manual of your mainboard for finding the place of that jumber. If you cant find it, than release the CMOS lithium battery , turn its upside down and plug in to the battery slot (POWER CORDS MUST BE UNPLUGGED). After waiting 10 seconds, release the battery and plug it into its slot in correct position. Than plug only the power cord of mainboard, do not plug the power cables of other componenets. Than power your PC on. You should see your screen back. If you hear any beep codes, please reply me the beep sounds. Once you see your POST screen (Power on self test, which you see first after powering on) appear at monitor, than you may shut the pc down, unplug the power cord and plug the power cables of other components in your pc case.

20120131-EE-VQP-002

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