How To Re-Install XP "Help & Support" System onto a Local Sony PCV-RS410 PC?

I'm working on a Sony PCV-RS410 P4 computer (latest patches installed) part of a small network.  My problem is that the Sony is completely missing the Window's XP Help & Support' support.  This is a local machine.

I've installed the VPS Regedits to restore XP Help from Kellys Corner site <http://www.kellys-korner-xp.com> and I do see in the XP Services the 'Help & Support' service and it's enabled.  

However, when I click on the Start button I get the following error:

"Error 1083: Could not start the Help & Support service on the local computer.  The executable program that the service is configured to run does not implement the service."

The path to the executable seems fine and svchost.exe exists: "C:\WINDOWS\System32\svchost.exe -k netsvcs".

I do have an XP CD and can copy and expand files even though I suspect Sony had it's original install XP CD.  I almost attempted an XP Repair install but was asked fof Admin password, don't know and blank didn't work, and I didn't want to crack it.  I thought there must be an easier way to restore XP's help system.

I've also used Mjsdia to check on registered help dll files.  Please see those comments below before answering if anything is related to the solution here.

However, I believe this report is largely to check on the IE browser help and less to do with XP Help & Support?  

Any suggestions?  

Thank you.
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MJ's Help Report

A common problem with HTML Help 1.x is DLLs not correctly registered during installation. This utility checks all components and registers DLLs if required. We also report if the RoboHelp DLL is registered, and if MS Help 2 components are installed and registered.

After running the report, try running your program again to see if the fault has cleared.
General Info

    Report EXE:                 C:\DOCUME~1\LOCALS~1\Temp\ZGTemp\MJsDiag.exe
    Report Run Date:            7/16/2007 4:01:03 PM
    Report EXE Version:         2.7.0.0
    Download URL:               http://helpware.net/downloads/

    Operating System:            Windows NT 5.1.2600
    SysLocale.DefaultLCID:       0x0409 (1033)
    SysLocale.PriLangID:         0x0009 (9)
    SysLocale.SubLangID:         0x0001 (1)
    DecimalSeparator:            .

    HH Installed:                YES
    HH Version:                  5.2.3790.2847
    HH Friendly Version:         > 1.4a

    H2 Installed:                YES
    H2 Version:                  2.5.50727.198

    IE Installed:                YES
    IE Version:                  6.0.2900.2987
    IE Friendly Version:         Internet Explorer 6 (Windows XP SP2)

NT Administrator

    NT Admin Check: Current user has full administor privileges: YES

HTML Help Run-time Components

    File Registered OK: C:\WINDOWS\system32\hhctrl.ocx (Version: 5.2.3790.2847)
    File Registered OK: C:\WINDOWS\system32\itss.dll (Version: 5.2.3790.2453)
    File Registered OK: C:\WINDOWS\system32\itircl.dll (Version: 5.2.3790.2453)

    File Found: C:\WINDOWS\system32\hhctrl.ocx
          Version = 5.2.3790.2847
          Registry Info: {adb880a6-d8ff-11cf-9377-00aa003b7a11}
            ClassName = HHCtrl Object
            InProcServer32 = C:\WINDOWS\system32\hhctrl.ocx
            ProgID = Internet.HHCtrl.1
          DLL is Found and Registered OK = YES

    File Found: C:\WINDOWS\system32\itss.dll
          Version = 5.2.3790.2453
          Registry Info: {5D02926A-212E-11D0-9DF9-00A0C922E6EC}
            ClassName = Microsoft InfoTech IStorage System
            InProcServer32 = C:\WINDOWS\system32\itss.dll
            ProgID = MSITFS1.0
          DLL is Found and Registered OK = YES

    File Found: C:\WINDOWS\system32\itircl.dll
          Version = 5.2.3790.2453
          Registry Info: {4662DAA5-D393-11D0-9A56-00C04FB68BF7}
            ClassName =
            InProcServer32 = C:\WINDOWS\system32\itircl.dll
            ProgID = ITIR.WordWheelBuild.4
          DLL is Found and Registered OK = YES


    For HH Version Info See: http://helpware.net/htmlhelp/hh_info.htm

HTML Help 1.x Registry Settings

    Description: If present this Key can disable HH Shortcuts and HH WinHelp commands on the local PC
    Reference: KB 810687, KB 323180

      Key: HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\Windows\System\
      Value: HelpQualifiedRootDir (string value) =
      -> Report: Policy is not enabled. HH Shortcuts are not restricted on local machine.

    Description: This key can be used to enable Hhctrl.ocx ActiveX Visual controls on servers
    Reference: KB 892675

      Key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\HTMLHelp\1.x\HHRestrictions
      Value: UrlAllowList (string value) =
      Value: MaxAllowedZone (string value) =
      -> Report: Settings reported for information only.

    Description: This key allows MS programs such as iexplore.exe to open ITS file that do not have a .CHM file extension
    Reference: KB 873343

      Key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\HTMLHelp\1.x\HelpRestrictions\AllowedExtensions
      -> Report: No special file extensions have been enabled on this PC.

    Description: This key can be used to allow access to remote ITS files
    Reference: Win 2003 SP1, KB 896054

      Key: HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\HTMLHelp\1.x\ItssRestrictions
      Value: UrlAllowList (string value) =
      Value: MaxAllowedZone (string value) =
      Value: NestedProtocolList (string value) =
      -> Report: Settings reported for information only.

    For HH Registry Info See: http://helpware.net/htmlhelp/hh_info.htm#hh14

HTML Help 1.x Workshop Components

    *** HH Workshop not found or not installed correctly. Try reinstalling.

    File not found: C:\Program Files\itcc.dll


    *** File Not Found: hha.dll

KeyHelp OCX by Keyworks.net - KeyHelp.ocx

          Detecting KeyHelp.ocx by looking for the IKeyPopup interface
          Registration Info: {1E57C6C4-B069-11D3-8D43-00104B138C8C}
            Version = 1.1.2174.0
            ClassName = KeyPopup Class
            InProcServer32 = C:\WINDOWS\System32\KeyHelp.ocx
            ProgID = KeyHelp.KeyPopup.1
          Dll Found and Registered = YES

    For More Info See: http://keyworks.net/

RoboHelp DLL by eHelp/Macromedia - HHActiveX.dll

    This is for information only. HHActiveX is a 3rd party DLL.
    *** HHActiveX.dll is not registered or not installed!
    *** You can register your HHActiveX.dll using the "Register DLL..." button.
    *** HHActiveX.dll could be installed anywhere on your PC.

    For More Info See: http://www.macromedia.com/

MS Help 2 Run-time Components

    File Found: C:\Program Files\Common Files\Microsoft Shared\Help\HxDs.dll
          Version = 2.5.50727.198
          Registry Info: {31411198-A502-11D2-BBCA-00C04F8EC294}
            ClassName = HxSession Class
            InProcServer32 = C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
            ProgID = HxDS.HxSession.1
          DLL is Found and Registered OK = YES

    *** File Not Found. Try reinstalling: C:\Program Files\Common Files\Microsoft Shared\Help\HxVz.dll


    More info on H2 can be found at: http://helpware.net/mshelp2/h20.htm

MS Help 2 SDK Components

    *** File Not Found: hxCsrv.exe
    *** File Not Found: hxComp.exe
    *** File Not Found: hxConv.exe
    *** File Not Found: hxReg.exe
    *** File Not Found: hxMerge.exe

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