Question

Where do I obtain windows XP SP2 installation recovery CD

Asked by: madmx78

Hi All;
I have a Toshiba A60 Laptop running XP SP2 Home edition. I need to format and reset my laptop to sell. Unfortunately I lost the CD that came with the laptop. I have a valid product key sticker under my laptop. Does anyone know who should I contact to get an installation cd and use my original product key. I emailed microsoft customer care two weeks ago but had no response.
I searched on the internet but cannot find relevant information. Can you please assist?

Thanks

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Asked On
2007-08-22 at 04:51:07ID22779106
Tags

cd

,

windows

,

xp

,

obtain

,

sp2

Topics

Windows XP Operating System

,

Backup & Restore Software

,

Miscellaneous Hardware

Participating Experts
2
Points
500
Comments
4

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Answers

 

by: SheharyaarSaahilPosted on 2007-08-22 at 04:55:19ID: 19745181

you have to contact Toshiba Support staff, and they will send you a recovery cd, otherise you have to buy a new xp installation cd with a new product key.

 

by: f-kingPosted on 2007-09-03 at 04:37:31ID: 19820158

Hi
You could also ask a friend  that has a copy of the Windows XP Home Edition CD to lend it and then use it with your CD key to Format and install a fresh copy of Windows.
The only problem with this is that you will have to reinstall the missing drivers from the Toshiba site and any other software that it might have had like CD recording etc..
But because you are selling it it only needs minimal software only Drivers and Recording /DVD playing software is needed  as the new owner will install all the other programs such as Antivirus ,Word processing etc.

The only real problem is that the new owner will need an operating CD if he ever wants to Format his PC.
Unless you make a copy of your friends Windows CD and give it to the new owner.

Hope this Helps

 

by: madmx78Posted on 2007-09-07 at 04:13:44ID: 19846647

Thanks to both of you guys. I have contacted Toshiba support for a recovery CD. The work around is what I thought two but it is safer and a better solution for long term trouble shooting.

 

by: SheharyaarSaahilPosted on 2007-09-07 at 05:14:58ID: 19846931

:)

20120131-EE-VQP-002

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