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7.8

Windows hangs at blue XP logo screen

Asked by Olliedv in Windows XP Operating System, Microsoft Windows Operating Systems

Tags: screen, logo, xp, blue

Yesterday I was installing Nero on my PC, and after a few of the steps it was taking extra long time so I thought it had crashed. I turned off my computer by holding in the power button and turned the computer back on. Now, the PC just sits at a blue screen with the Windows XP logo that comes up after the boot screen and just before the logon screen should appear.

I cannot do anything when this happens apart from turn the computer off. I have tried restarting in Safe Mode, and "Last Known Configuration that Worked" but still the same happens. I really need to get back on the computer as I have tons of work, portfolios etc that I need to get back working on etc. Also this is a reason why I cannot reinstall Windows/format the hard drive etc. I do not have a Windows XP CD to to anything with that by the way.

Thank you in advance.
[+][-]10/18/07 01:53 PM, ID: 20104572Expert Comment

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[+][-]10/18/07 02:00 PM, ID: 20104631Author Comment

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[+][-]10/18/07 02:04 PM, ID: 20104656Expert Comment

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[+][-]10/18/07 02:07 PM, ID: 20104685Author Comment

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[+][-]10/18/07 04:47 PM, ID: 20105538Expert Comment

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[+][-]10/19/07 12:10 AM, ID: 20107063Accepted Solution

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About this solution

Zones: Windows XP Operating System, Microsoft Windows Operating Systems
Tags: screen, logo, xp, blue
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Solution Provided By: nobus
Participating Experts: 2
Solution Grade: B
 
[+][-]10/19/07 06:08 AM, ID: 20108526Author Comment

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[+][-]10/19/07 06:59 AM, ID: 20108891Expert Comment

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[+][-]10/19/07 07:05 AM, ID: 20108940Author Comment

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[+][-]10/19/07 07:50 AM, ID: 20109319Expert Comment

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