Advertisement

11.09.2007 at 08:02AM PST, ID: 22950294
[x]
Attachment Details
[x]
The Solution Rating System

With so many solutions, how can you tell which solutions are most likely to help you and which ones are not? To provide you with a tool to use, we rate our solutions based on various elements that most accurately determine if a solution is a quality solution. To explain what factors affect the solution rating, here are the elements we take into consideration when formulating our solution rating.

  • The Grade of the Solution
  • The Zone Rank of the Expert Providing the Solution
  • The Number of Author and Expert Comments
  • The Number of Experts Contributing
  • The Feedback of the Community

Your Input Matters
Because of the way the system is set up, the most important variable in this equation is you. As a member of Experts Exchange, you are able to cast your vote on the quality of the solutions in regard to how complete, accurate, helpful and easy to understand each solution is. When you provide your feedback, each rating is adjusted accordingly. So, if you see a solution that has a poor rating that you think is a good solution, let us know by rating it. As you do, the rating will be adjusted and will become more accurate for other members of our site.

If you have any suggestions that you would like to make for our rating system, please ask a question in the Suggestions Zone of Community Support.

Thank you!

8.0

Stop Error 000000f4 and Dump File help required

Asked by Concept_Wes in Windows XP Operating System, Microsoft Office Suite, SBS Small Business Server

Tags: ,

Hi,

I have recently added a brand new XP Pro desktop to the SBS 2003 network, procedure went smoothly using connectcomputer, but unfortuantely the following stop error occured last night:

Error code 000000f4, parameter1 00000003, parameter2 86327da0, parameter3 86327f14, parameter4 805d13b6.

The resulting stop file is as follows:

Microsoft (R) Windows Debugger  Version 6.6.0007.5
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\Mini110907-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: C:\Symbols;C:\symcache;srv*c:\symcache*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows XP Kernel Version 2600 (Service Pack 2) MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 2600.xpsp_sp2_qfe.070227-2300
Kernel base = 0x804d7000 PsLoadedModuleList = 0x8055c700
Debug session time: Thu Nov  8 18:33:40.516 2007 (GMT+0)
System Uptime: 0 days 10:02:07.424
Loading Kernel Symbols
.................................................................................................................................
Loading User Symbols
Loading unloaded module list
..............................
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck F4, {3, 86327da0, 86327f14, 805d13b6}

Probably caused by : csrss.exe

Followup: MachineOwner
---------

1: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

CRITICAL_OBJECT_TERMINATION (f4)
A process or thread crucial to system operation has unexpectedly exited or been
terminated.
Several processes and threads are necessary for the operation of the
system; when they are terminated (for any reason), the system can no
longer function.
Arguments:
Arg1: 00000003, Process
Arg2: 86327da0, Terminating object
Arg3: 86327f14, Process image file name
Arg4: 805d13b6, Explanatory message (ascii)

Debugging Details:
------------------


PROCESS_OBJECT: 86327da0

IMAGE_NAME:  csrss.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  0

MODULE_NAME: csrss

FAULTING_MODULE: 00000000

PROCESS_NAME:  csrss.exe

EXCEPTION_RECORD:  a9ffe9d8 -- (.exr ffffffffa9ffe9d8)
ExceptionAddress: 7c936bd1
   ExceptionCode: c0000006 (In-page I/O error)
  ExceptionFlags: 00000000
NumberParameters: 3
   Parameter[0]: 00000000
   Parameter[1]: 7c987794
   Parameter[2]: c000009a
Inpage operation failed at 7c987794, due to I/O error c000009a

EXCEPTION_CODE: (NTSTATUS) 0xc000009a - Insufficient system resources exist to complete the API.

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  DRIVER_FAULT

ERROR_CODE: (NTSTATUS) 0xc0000006 - The instruction at "0x%08lx" referenced memory at "0x%08lx". The required data was not placed into memory because of an I/O error status of "0x%08lx".

IO_ERROR: (NTSTATUS) 0xc000009a - Insufficient system resources exist to complete the API.

EXCEPTION_STR:  0xc0000006_c000009a

FAULTING_IP:
+7c936bd1
7c936bd1 ??              ???

BUGCHECK_STR:  0xF4_IOERR_C000009A

STACK_TEXT:  
a9ffe520 805d055d 000000f4 00000003 86327da0 nt!KeBugCheckEx+0x1b
a9ffe544 805d1461 805d13b6 86327da0 86327f14 nt!PspCatchCriticalBreak+0x75
a9ffe574 805409ac 86327fe8 c0000006 a9ffe9b0 nt!NtTerminateProcess+0x7d
a9ffe574 805007a1 86327fe8 c0000006 a9ffe9b0 nt!KiFastCallEntry+0xfc
a9ffe5f4 804fe7d2 ffffffff c0000006 a9ffe9f8 nt!ZwTerminateProcess+0x11
a9ffe9b0 80501edf a9ffe9d8 00000000 a9ffed64 nt!KiDispatchException+0x3a0
a9ffed34 80544277 00c7f26c 00c7f28c 00000000 nt!KiRaiseException+0x175
a9ffed50 805409ac 00c7f26c 00c7f28c 00000000 nt!NtRaiseException+0x33
a9ffed50 7c936bd1 00c7f26c 00c7f28c 00000000 nt!KiFastCallEntry+0xfc
WARNING: Frame IP not in any known module. Following frames may be wrong.
00c7f568 00000000 00000000 00000000 00000000 0x7c936bd1


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

FAILURE_BUCKET_ID:  0xF4_IOERR_C000009A_IMAGE_csrss.exe

BUCKET_ID:  0xF4_IOERR_C000009A_IMAGE_csrss.exe

Followup: MachineOwner
---------

Can anyone shed any light on this please?

Thanks

WesleyStart Free Trial
[+][-]11.09.2007 at 09:09AM PST, ID: 20251036

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 7-day free trial to view this Expert Comment or ask the Experts your question.

 
[+][-]11.09.2007 at 09:13AM PST, ID: 20251070

View this solution now by starting your 7-day free trial. Setting up your free trial is quick, easy, and secure. We will return you to this solution, unlocked, when you're done.

 

About this solution

Zones: Windows XP Operating System, Microsoft Office Suite, SBS Small Business Server
Tags: 000000f4, stop
Sign Up Now!
Solution Provided By: evilrix
Participating Experts: 2
Solution Grade: B
 
 
[+][-]11.09.2007 at 09:24AM PST, ID: 20251171

Assisted solutions are selected by the member who asked the question as a comment that contributed to their question's solution.

Start your 7-day free trial to view this Assisted Solution or ask the Experts your question.

 
[+][-]11.09.2007 at 09:29AM PST, ID: 20251229

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 7-day free trial to view this Expert Comment or ask the Experts your question.

 
 
Loading Advertisement...
20080924-EE-VQP-38 / EE_QW_2_20070628