Question

sp2 install location for OEM home xp sp1

Asked by: cayi

when using the windows file protection, it keeps asking to insert my xp home edition sp2 cd, but i dont have it since i updated via automatic update and furthermore the backup files for sp2 were missing after i used system restore to revert an sp2 removal that I did. Basically, I'd like to restore the installation files back to the HDD with the network install version( 272MB) that i downloaded, by reinstalling on top of the current sp2 installation. given that i can't uninstall sp2 cuz the said files are missing, so will this create a new folder (taking additional space) in another directory ? secondly,  how  and where do I extract the files to? C:\I386 , C:\WINDOWS\ServicePackFiles\i386 or C:\WINDOWS\

as an aside, my PC came with xp home sp1 installed which i guess, either in C:\I386 or C:\WINDOWS\ServicePackFiles\i386 , the data in there should have been overwritten by sp2. so will these be a good location for the sp2 install information.

This Question has been solved and asker verified All Experts Exchange premium technology solutions are available to subscription members.

Subscribe now for full access to Experts Exchange and get

Instant Access to this Solution

  • Plus...
  • 30 Day FREE access, no risk, no obligation
  • Collaborate with the world's top tech experts
  • Unlimited access to our exclusive solution database
  • Never be left without tech help again

Subscribe Now

Asked On
2007-11-10 at 13:13:55ID22952368
Tags

sp2

,

install

,

sp1

,

xp

Topic

Windows XP Operating System

Participating Experts
1
Points
55
Comments
25

Trusted by hundreds of thousands everyday for fast, accurate and reliable tech support.

  • "The time we save is the biggest benefit of Experts Exchange to Warner Bros. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange." Mike Kapnisakis, Warner Bros.
  • "Our team likes having a resource that is more secure than just using Google and most experts using this service really know their stuff. It's nice to look here first versus using Google." Dayna Sellner, Lockheed Martin
  • "Anytime that I've been stumped with a problem, 9 out of 10 times Experts Exchange has either the accepted solution or an open discussion of the potential solution to the problem." Kenny Red, eBay Inc.

See what Experts Exchange can do for you.

Got a question?

We've got the answer.

Experts Exchange has been collecting answers to technology questions since 1996…3 million and counting! If you have a question, chances are we already have your answer.

Screenshot of Experts Exchange Knowledgebase

Need individual assistance?

Our experts are ready to help.

If you can't find the exact answer you're looking for, ask our exclusive community of 50,000 experts. You’ll get a personalized answer from a trusted professional.

Screenshot of Experts Exchange Knowledgebase

Want to learn from the best?

Read articles from industry experts.

Thousands of free tech tips, tricks, how-to’s and tutorials are available in our peer reviewed articles section. See for yourself how smart our experts are, no login required.

Screenshot of an Article

Working on a long term project?

Store your work and research.

Save solutions to your questions, answers you’ve discovered through searching plus helpful articles in your personal knowledgebase for easy future access.

Screenshot of Experts Exchange Knowledgebase

Access the answers to your technology questions today.

Subscribe Now

30-day free trial. Register in 60 seconds.

What Makes Experts Exchange Unique?

Members of the expert community talk about why the experience at Experts Exchange is different than what you will find anywhere else.

Trusted by the world's most respected brands.

image of each brand's logo

Faithfully serving IT professionals since 1996.

Experts Exchange Logo

Try it out and discover for yourself.

Subscribe Now

30-day free trial. Register in 60 seconds.

Related Solutions

  1. Change XP SP2 VLK installation to OEM
    I received a PC for repair and during diagnosis used a VLK CD to install XP SP2. The client now says that they don't have the original XP OEM CD in their posession. Is there a way to change the key/pid of the VLK installation to the customer's OEM cd-key?(From sticker on PC, ...
  2. Uninstalling SP2 from OEM WinXp SP2
    Just upgraded a clients older dell 8100. Added a new HD, Video Card, RDRAM (!) and WinXp w/SP2 from an OEM disk. Everything went well considering what a pain Dells can be. However the one snag is that the customer has is an older piece of software, called OffLine, that acc...
  3. XP SP2 CD I386 Folder
    I have a Windows XP SP2 upgrade CD and was wondering if it is legal and possible to change the folder XP looks in for the setup files on the CD. It usually looks in I386. Is it possible to change it to a folder like Setup Files or something different to I386?
  4. OEM XP reinstall - wants SP2 disk - not found - VMWARE
    This is a bit tricky, but I *think* many of the details may be irrelevant. I have a Dell Laptop that normally runs XP2 SP2. I added a USB2 hard drive, set up to boot from it, and: 1) Installed Ubuntu on it 2) Installed VMWARE 3) Made a VMWARE machine 4) Poweruped up the V...
  5. E:\I386\asms problem with installing windows xp ho…
    Using the original windows cd home edition disk for Windows XP service pack 1, I tried to reinstall the operating system. The following fatal error pops up: " An error has been encountered that prevents setup from continuing. One of the components that windows needs to...
  6. i386\winntupg\netupgrd.dll
    I'm trying to reformat an HP d220mt. When I insert the os cd (XP PRo SP1a) it tells me that d\i386\winntupg\netupgrd.dll is missing & it will not install. How & where can I get this file?

Free Tech Articles

  1. WARNING: 5 Reasons why you should NEVER fix a computer for free.
    It is in our nature to love the puzzle. We are obsessed. The lot of us. We love puzzles. We love the challenge. We thrive on finding the answer. We hate disarray. It bothers us deep in our soul. W...
  2. SCCM OSD Basic troubleshooting
    SCCM 2007 OSD is a fantastic way to deploy operating systems, however, like most things SCCM issues can sometimes be difficult to resolve due to the sheer volume of logs to sift through and the dispe...
  3. Migrate Small Business Server 2003 to Exchange 2010 and Windows 2008 R2
    This guide is intended to provide step by step instructions on how to migrate from Small Business Server 2003 to Windows 2008 R2 with Exchange 2010. For this migration to work you will need the fo...
  4. Create a Win7 Gadget
    This article shows you how to create a simple "Gadget" -- a sort of mini-application supported by Windows 7 and Vista. Gadgets can be dropped anywhere on the desktop to provide instant information, ...
  5. Outlook continually prompting for username and password
    There have been a lot of questions recently regarding Outlook prompting for a username and password whilst using Exchange 2007. There are a few reasons why this would happen and I will try to cover t...
  6. Backup Exchange 2010 Information Store using Windows Backup
    There seems to be quite a lot of confusion around the ability to backup Exchange 2010 using the built in Windows Backup feature. This stems from the omission of this feature prior to Exchange 2007 s...

Cloud Class Webinars

  1. Avoiding Bugs in Microsoft Access
    Alison Balter takes and in-depth look at avoiding bugs in Access. In this webinar you will learn about using the immediate window to debug your applications, invoking the debugger, using breakpoints to troubleshoot, stepping through code, setting the next statement to execute, ...
  2. Top 10 Best New Features in Visio 2010
    Scott Helmers gives live demonstrations of the top 10 new features in Visio 2010. This webinar will teach you how to create compelling diagrams by adding shapes to the page with a single click, linking the shapes in a diagram to data in Excel (or SQL Server, or SharePoint), ...
  3. IT Consultant Business Secrets Revealed
    Michael Munger, Experts Exchange tech pro and IT consultant, pulls back the curtain on his very successful businesses and answers question on every IT consultant and business owner should know about. He shares secrets on what he did to solve the 5 most common problems in IT, ...
  4. Disaster Recovery and Business Continuity
    Quest CTO, Mike Billon, gives an overview of the steps involved in building a dunamic disaster recovery plan. Through case studies and an examination of software/hardware tooles for monitoring and testing, you'll gain a better understandin of where you are, where you want ...
  5. Organize Your Visio Diagrams with Containers and Lists
    Scott Helmers uses cross functional flowcharts, wireframe diagrams, data graphic legends and seating charts to teach you: how to ustilize all three new structured diagram components in Visio 2010, the best practices for organizeing shapes in previous version of Visio, how to organize ...
  6. How to Us Objects, Properties, Events and Methods in Microsoft Access
    Alison Dalter gives an in-depbth look at objects, properties, events and methods in Microsoft Access. In this webinar you will learn about using the object browser, referring to objects, working with properties and methods, working with object variables, understanding the ...

Join the Community

Give a Little. Get a Lot.

Join the community of experts here and help other tech pros by answering question in your area of expertise. You can earn FREE access to all Experts Exchange's premium features and resources.

Join the Community

Answers

 

by: qz8dswPosted on 2007-11-10 at 13:54:49ID: 20257148

As per Step 2 at http://www.winsupersite.com/showcase/windowsxp_sp2_slipstream.asp
You can extract SP2 to any directory you want to.

"(You can also rename WindowsXP-KB835935-SP2-ENU.exe to xpsp2.exe if you'd like.) Now, create a new folder called sp2 on the C drive (C:\sp2) and then copy this file to that location.

Now, you need to extract the SP2 files. To do so, open up a command line window by navigating to Start, and then Run, and typing "cmd" (no quotes); then hit ENTER. Then, using the following commands, navigate to that folder and extract the files (Note that the text [ENTER] means hit the ENTER key):

cd \ [ENTER]
cd sp2 [ENTER]
xpsp2.exe -x:c:\sp2 [ENTER]"

 

by: qz8dswPosted on 2007-11-10 at 13:58:06ID: 20257156

For the original problem heres a microsoft article about it.
http://support.microsoft.com/kb/900910

So after extracting SP2 I'd re-apply it that will put the files in C:\WINDOWS\ServicePackFiles
then use method 2 to tell windows where the files are. (Or you can burn the contents of C:\sp2 from the instructions above to CD which should also work.

Terry

 

by: cayiPosted on 2007-11-10 at 16:21:10ID: 20257593

as i said before, there are 2 posible directories on the hdd where the original xp installation files reside; one is C:\I386 the other is C:\WINDOWS\ServicePackFiles\i386   so which between these i should put/slipstream the sp2 files into?

 

by: cayiPosted on 2007-11-10 at 17:08:58ID: 20257756

also i'd like to know the location where sp2 is downloaded to, if downloaded thru windows update, so that,  KB835935-SP2-ENU.exe is extracted to the original folder. this is because i'm concern about the statement that i'm paraphrasing below from another site, (although it might not apply to me since the sp2 backup/install files were missing.) It reads:

"It should be noted that, wherever possible, it is far better to uninstall the service pack than try to re-install the service pack on top of the original. The reason for this is that, rather than installing 'on top of' the original service pack what actually happens is that the service pack is simply installed to an alternative directory. The result, therefore, is that the new folder takes up a further 50 to 100MB of space on your hard drive."

 

by: qz8dswPosted on 2007-11-10 at 19:12:57ID: 20257969

c:\i386 is going to be the directory that contains the file for the original installation of XP.
C:\WINDOWS\ServicePackFiles\i386 is where the SP2/SP1 files would have been put after they were installed on your machine (as a backup of the original SP2/SP1 files as such).

Now lets clarify a couple of things.
Slip streaming - That lets you take a Windows XP CD, merge SP2 into it and write the resulting directories and files back to a new CD so that way you don't need to download and install SP2 if you need to do a complete re-install.
Basic concept is to copy the contents of the CD to a directory on your hard drive. (Lets say c:\XP_CD)
Extract SP2 to say c:\SP2
Combine SP2 with the original XP CD
Then write it back (creating a bootable XP CD) and voila, you have a XP installtion CD with SP2 already on it.

Windows Update files.
When they come down, (I think I'm right here), It downloads to a temporary directory, then (for SP2 being so big especially) extracts the files to another temporary directory, and as a part of the installation itself, it creates the C:\WINDOWS\ServicePackFiles\i386 directory.  Often people find directories called 6f4d345D30Af or the such on their drive, thats a windows temporary directory for installing a patch as a 99% rule.

So re-installing SP2 will give you that C:\WINDOWS\ServicePackFiles\i386 directory back.
OR
Slip streaming an XP CD will give you a CD you can put in your machine if windows asks for a SP2 CD.

BUT reality of the world is 50-100 meg of disk space in now days in nothing.
Some of the new games now are over a gig (1000 meg) just for the demo.
To keep your machine clean of temporary files/rubbish I recommend Crap Cleaner. http://www.ccleaner.com/
Click on download on the menu up the top, and if you find it helps you, then don't forget to go back and donate to the author. But it's completely free to use and I find very good at rooting out all the different applications temporary folders.

Terry

 

by: cayiPosted on 2007-11-10 at 23:22:06ID: 20258318

well, as i already have contents of the cd in c:i386 i'll just take it from there instead of copying off the CD to the hard drive. I gotta save space.  

>>So re-installing SP2 will give you that C:\WINDOWS\ServicePackFiles\i386 directory back.
the directory is there,  around 300 some Mb . are u sure that  it will add to that directory if it already exists?

 

by: qz8dswPosted on 2007-11-11 at 01:21:34ID: 20258445

Are you trying to slip stream would be my question to you. It makes a BIG difference.

To answer your question, No I'm not.
I'm pretty sure, but not 100%, (read I don't work for microsoft), but 90% sure.
Can I ask how big is the hard drive we are talking about and also how much free space is available?

Terry

 

by: cayiPosted on 2007-11-11 at 09:17:16ID: 20259677

slipstream maybe for later, just wanna do the other thing for now
it's 4.89G that's more than enough for putting the sp2 backup. And If besides that, i do a reinstall as recommended, do i have to do the same for security updates or programs that were installed after the sp2 update?

 

by: qz8dswPosted on 2007-11-11 at 10:22:28ID: 20259946

Yes you would indeed have to apply the post SP2 patches.

 

by: cayiPosted on 2007-11-11 at 12:37:25ID: 20260464

ok, now onto the previous discussion about slip streaming, we said:

>> well, as i already have contents of the cd in c:i386 i'll just take it from there instead of copying off the CD to the hard drive. I gotta save space.  
>>Are you trying to slip stream would be my question to you. It makes a BIG difference.>>

could you continue on it, i'm a bit lost.

 

by: qz8dswPosted on 2007-11-11 at 19:18:35ID: 20261868

OK,
It makes a big difference on how you go about it when you are talking re-applying SP2 to your machine vs doing a slip stream.

Slip Streaming
Unfortunately for slip streaming just taking the i386 directory itself won't exactly work.
There are other files/directories that need to exist on a CD for windows to recognise it's an XP CD and what level it's patched to.
Example on my slip streamed CD I have a file win51ip.SP2 and win51ip.SP1 in the root directory. Those files in themselves tell windows this is XP that has had SP2 and SP1 slip streamed into it.
Other folders on the CD are referenced by windows and they need to be there. So unfortunately you will need around 900 meg-1.2 gig to get the slip stream done. (Rounding up, The contents of the CD 650 meg but it's smaller, SP2 network install exe 272 meg, the directory containing the extracted SP2 files 300 meg.)

Good thing is once it's done and written to CD you can delete the c:\XP, c:\SP2 directories and the SP2 network install as it's all on the CD in a way windows will recognise it as a XP SP2 CD. (Thats covered in Step 6 of those instructions)

Terry

 

by: cayiPosted on 2007-11-11 at 21:23:00ID: 20262255

I noticed that dell had put a "drivers" and a "Dell" folder, do i add those as well?

 

by: qz8dswPosted on 2007-11-11 at 21:53:21ID: 20262348

Hi cavi,

If they it will all fit on 1 CD, Yes. (I'd do c:\dell BEFORE c:\drivers, the c:\Dell directory is where Dell extract their drivers to before installation. the c:\drivers sounds like someones created a place to put all the original downloads into to make it so you don't need to download them again. It's what I generally do actually.)

Add them at step 5 when you are dragging the contents of the c:\XP directory into the CD software to make the CD, add in dragging the c:\dell directory as well. (The CD software will NOT let you burn more than the CD can hold, so if you try it and the CD software comes up with an error them you'll need to remove them from the CD you are trying to create or just start step 5 again without adding any extras (which is a safer option)) BUT you have a backstop anyway which is the drivers are downloadable from Dell themselves.

About the only drivers I really worry about when doing a clean install is ones to make my hard drive and XP talk together. And if you have a SATA or SCSI hard drive (SATA is more predominent now days, SCSI almost not at all) then you need those drivers on a floppy disk, BUT by the "sounds" of it your machine will not be like that and you are not looking at a clean install with this question anyway.

The rest of the drivers as a 99.9% rule can be gotten later by going to support.dell.com, goto drivers and downloads, then choose by service tag, and enter your service tag. Where the service tag is for a Dell differs on the model but Dell have a nice How do I find my service tag link to help you find it if you don't know where it is at.

For just having a slipstreamed XP SP2 CD you don't really NEED the drivers there but as I said if they will fit, heck, it doesn't hurt.

Terry

 

by: qz8dswPosted on 2007-11-11 at 22:04:09ID: 20262379

Hi cayi (Sorry for speeling your name with a V last time)

As a side line, you could just make a CD with the c:\Dell and c:\drivers directories and label it drivers.
Adding the directories to the XP CD will NOT make XP intergrate them into it's own installation process.
So you will have them, just you will if you ever have to do a clean install off the slip streamed CD double click on each on the setup programs in the dell and possibly the drivers directory to get them to install.

I'd personally run with backing up your drivers on a CD of their own, and leave the slip stream clean. (I have a funny feeling the contents of those 2 directories and XP slip streamed will not fit on 1 CD)

Terry

 

by: qz8dswPosted on 2007-11-11 at 22:23:05ID: 20262419

OK having a bad typing day, sigh.
Hi cayi (Sorry for *spelling* your name with a V last time)

As a side line, you could just make a CD with the c:\Dell and c:\drivers directories and label it drivers.
Adding the directories to the XP CD will NOT make XP intergrate them into it's own installation process.
So you will have them, just you will if you ever have to do a clean install off the slip streamed CD *you'd have to* double click on each *of* the setup programs in the dell and possibly the drivers directory to get them to install.

Terry

 

by: cayiPosted on 2007-11-12 at 12:19:00ID: 20266912

I may have more questions, but about $NtServicePackUninstall$ folder (the one i meant was missing), i gotta know when it gets created, Is it  just extracting the sp2 network install from any location that will put that folder back in c:\windows\?
and how do i point the windows file protection to look in "C:\WINDOWS\ServicePackFiles\i386"

 

by: cayiPosted on 2007-11-12 at 12:25:39ID: 20266964

never mind about the last question, but if windows file protection asks me for a CD then something must be missing in C:\WINDOWS\ServicePackFiles\i386
it can't be the the $NtServicePackUninstall$ folder, can it?

 

by: qz8dswPosted on 2007-11-12 at 19:06:52ID: 20269245

Hi Cayi,

Heres whats happening, Windows file protection has detected a Windows file, (Could be in pretty much anywhere under c:\windows) has been modified or is not the Microsoft version.
As per http://www.microsoft.com/whdc/archive/wfp.mspx
Windows File protection then checks the following in order.

"1. c:\windows\system32\dllcache directory.
2. If the system was installed via network install, search the network install path.
3. Search on the CD.

If the file is found in dllcache or the install source is auto-located, WFP replaces the file without prompting the user and moves on. If the file cannot be found, WFP displays a dialog box that prompts the user to either insert distribution media or cancel the restore operation."

So by Microsoft's own admission it does not check the servicepackfiles directory at all. It counts on directories it knows will exist, the dllcache, and where the original installation of windows came from.

If you follow method 2 from here,
http://support.microsoft.com/kb/900910
that will indeed tell it to go to the C:\WINDOWS\ServicePackFiles BUT you need the directory there in the first place.

Terry

 

by: qz8dswPosted on 2007-11-12 at 19:10:44ID: 20269262

Oh, and you don't want to go near $NtServicePackUninstall$
Those are the old SP1 or XP original files before SP2 was applied.

Terry

 

by: cayiPosted on 2007-11-12 at 21:30:00ID: 20269666

on elsewhere, the "c:\windows\$NtServicePackUninstall$\" is said to belong to sp2 backup files

 

by: qz8dswPosted on 2007-11-12 at 22:40:15ID: 20269889

Yes indeed cayi,

Its the backup SP2 makes of the files it's going to update BEFORE it apply's SP2.
It is NOT a backup of the files IN SP2 in any sense or means, It's SP2's backup of the files it's going to update so you can uninstall SP2 and get your machine back running the same it was with the before SP2 went down.

Terry

 

by: cayiPosted on 2007-11-13 at 07:37:52ID: 20272199

could i just point WFP to the directory where the network install's extracted fies are, without reinstalling sp2 over, so to avoid having it installed to another directory. And, is the target directory shown during the re-install?

 

by: qz8dswPosted on 2007-11-13 at 09:59:32ID: 20273519

The target directory is not shown.
Yes you could point it to the extracted network install, but that in itself is more risky.
Anyone wanting to clean up disk space would see c:\sp2 as not needed as it's not a standard place for windows to put it. You might end up in the same situation you are now if c:\sp2 gets deleted by doing that.
I'd run with letting windows handle it by doing a reinstall. (And windows compresses the servicepackfiiles direcotry automatically so it takes less space)

Terry

 

by: cayiPosted on 2007-11-13 at 12:12:51ID: 20274642

alright, we got the matter pretty much covered.  I can now say have  more confidence  in carrying out those mundane tasks.  thanks for your help.

 

by: qz8dswPosted on 2007-11-13 at 21:35:08ID: 20277857

No worries cayi.
Glad to help.

Terry

20120131-EE-VQP-002

3 Ways to Join

30-Day Free Trial

The Experts

98% positive feedback on 31,087 answers since March 2000. angeliii is a Microsoft Most Valuable Professional for his work with MS SQL Server & Develoment.

He has also proven his knowledge of Visual Basic Programming, PHP Scripting and Oracle Databases.

The Experts

97% positive feedback on 10,752 answers since July 2000. lrmoore has more than 18 years experience in the networking industry.

The six-time Mircosoft MVPs specialties include firewalls, virtual private networking, and network management.

Testimonials

"...and excellent source for support... Kind of like having your very own IT dept." Electriciansnet

Testimonials

"I was apprehensive at signing up at first. However... it has already made my life as an IT administrator much easier." JaCrews

Testimonials

"WOW! You guys have great, active, and knowledgeable people on here." moore50

Business Clients

Business Clients

In the Press

"If you’ve got a question... Experts Exchange can supply an answer.”

In the Press

"...an invaluable aid for both IT professionals and those who require tech support."

In the Press

"where IT professionals provide quick answers on just about any topic"

Business Account Plans

Loading Advertisement...