Question

cannot recognize cd rom drive.. dell dimension 8400

Asked by: davekuhar

cannot recognize cd rom drive.. dell dimension 8400. yes, it's activated in the bois ..pta drive 0. i've tried activating all of them and when i go to my computer, it's not there! there is power at the cd rom. it'll take a cd, but i can't see data.  thanks.
Dave

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Asked On
2007-11-18 at 13:26:48ID22968907
Tags

cd

,

drive

,

8400

,

dell

,

recognize

Topics

Windows XP Operating System

,

Miscellaneous Hardware

,

General Computer Systems

Participating Experts
7
Points
500
Comments
12

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Answers

 

by: evilrixPosted on 2007-11-18 at 13:36:18ID: 20309108

Have you checked the jumper settings to make sure you've got it set to master/slave or cable select as appropriate?

 

by: davekuharPosted on 2007-11-18 at 13:39:27ID: 20309121

i've tried master and cable select..!

 

by: psyclown-Posted on 2007-11-18 at 13:40:14ID: 20309124

 

by: davidis99Posted on 2007-11-18 at 13:40:57ID: 20309127

That model came out about 2.5 years ago - it's possible the CD drive's laser is misaligned, and can't read discs anymore.  Have you tested replacing the drive?

 

by: PUNKYPosted on 2007-11-18 at 13:42:16ID: 20309136

Is it newly OS installed? and the drive was working before?

 

by: willcompPosted on 2007-11-18 at 14:12:38ID: 20309227

 

by: nobusPosted on 2007-11-19 at 00:31:26ID: 20310963

try to boot from a bootable cd - then you're sure it can read a cd  - pick a xp cd, or one of these :
ftp://ftp.uni-kl.de/pub/linux/knoppix/KNOPPIX_V5.1.0CD-2006-12-30-EN.iso      Knoppix      
www.nu2.nu/pebuilder/                                     BartPe

and of course, it can be bad; test it on, another PC, or test with another cd drive on this one

 

by: Michaelsoft73Posted on 2007-11-22 at 03:17:32ID: 20333742

So it doesn't see the cd drive in my computer?

I have had this problem before, I removed the lower and upper filters keys from the registry and it fixed it.
Goto start > run and type regedit.exe  press ok.
Browse to:
HKEY_LOCAL_MACHINE
SYSTEM
CURRENTCONTROLSET
CONTROL
CLASS
{4D36E965-E325-11CE-BFC1-08002BE10318}
In this folder there should be something called "Lowerfilters"
Delete this key and then restart your computer.
It worked for me.

Cheers :)





 

 

by: evilrixPosted on 2007-11-22 at 03:34:37ID: 20333800

I'd suggest backing up the key before you delete it -- just in case :)

 

by: Michaelsoft73Posted on 2007-11-22 at 03:36:23ID: 20333806

Yeah good idea! lol

 

by: davekuharPosted on 2007-11-22 at 04:40:12ID: 20334102

 

by: davekuharPosted on 2008-01-09 at 23:51:59ID: 31409833

i guess the best thing to do is to split the points for effort

20120131-EE-VQP-002

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