Question

EXE crashing and creating appcompat.txt that makes no sense...

Asked by: timelord_eyeball

We have an executable which crashes when starting, but ONLY when it has its normal name, ABCD1.exe (ficticious name). If I name it ANYTHING else, eg ABCD2.exe, it does not crash when starting!!

When ABCD1.exe crashes, I click the link for more details, etc etc and get a file (which windows saved to my temp folder) called 4518_appcompat.txt. In this file it lists my exe, but also other ones of ours (ZYX, YXV, and XWV.dll). These have nothing to do with the exe that is crashing, and those 'UPTO_LINK_DATE' date/timestamps do not appear to relate to any of the versions of those apps anyway.

It seems that when Windows reports the crash, it lists those things that are actually not directly related and are certainly wrong date-wise. Is there a cache somewhere holding this info? I've tried Scanning registry (no such entries for ZYX, etc), run CCleaner, Adaware, Spybot, Virus check (so my system is clean), deleted all temp files, Java cache, Windows prefetch folder, chkdsk'd, etc... and yet when ABCD1.exe crashes the appcompat.txt file still reports these other unrelated programs. How can I fix that? I'm hoping when it stops logging the irrelevant stuff maybe it'll list more relevant info. It looks almost like a cross-linked file problem(??) but the chkdsk should have found such an issue.

I've been working around this for months now, but really need a fix (and changing the exe name isn't an option due to existing customer installations). Any suggestions welcome!

Thanks in advance, Phil

PS. The exe's are simple exe wrappers for java programs, but that's never been an issue before now...


Here's the file:
<?xml version="1.0" encoding="UTF-16"?>
<DATABASE>
<EXE NAME="ABCD1.exe" FILTER="GRABMI_FILTER_PRIVACY">
    <MATCHING_FILE NAME="ZYX.exe" SIZE="29589" CHECKSUM="0xE652E22" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" LINK_DATE="10/09/2007 14:31:59" UPTO_LINK_DATE="10/09/2007 14:31:59" />
    <MATCHING_FILE NAME="YXW.exe" SIZE="49397" CHECKSUM="0x7F04047F" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" LINK_DATE="10/09/2007 14:31:59" UPTO_LINK_DATE="10/09/2007 14:31:59" />
    <MATCHING_FILE NAME="XWV.dll" SIZE="827392" CHECKSUM="0xC842068F" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" LINK_DATE="06/09/2006 09:46:31" UPTO_LINK_DATE="06/09/2006 09:46:31" />
    <MATCHING_FILE NAME="iconv.dll" SIZE="892928" CHECKSUM="0x96002EF" BIN_FILE_VERSION="1.9.0.0" BIN_PRODUCT_VERSION="1.9.0.0" PRODUCT_VERSION="1.9" FILE_DESCRIPTION="LGPLed libiconv for Windows NT/2000/XP and Windows 95/98/ME" COMPANY_NAME="Free Software Foundation" PRODUCT_NAME="libiconv: character set conversion library" FILE_VERSION="1.9" ORIGINAL_FILENAME="iconv.dll" INTERNAL_NAME="iconv.dll" LEGAL_COPYRIGHT="Copyright (C) 1999-2003" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x10004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="1.9.0.0" UPTO_BIN_PRODUCT_VERSION="1.9.0.0" LINK_DATE="05/23/2003 17:45:10" UPTO_LINK_DATE="05/23/2003 17:45:10" VER_LANGUAGE="English (United States) [0x409]" />
    <MATCHING_FILE NAME="libxml2.dll" SIZE="946688" CHECKSUM="0x74003BF7" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x20006" LINK_DATE="01/07/2006 09:39:52" UPTO_LINK_DATE="01/07/2006 09:39:52" />
    <MATCHING_FILE NAME="win32com.dll" SIZE="27648" CHECKSUM="0x2BBCB9D" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" LINK_DATE="11/16/1998 00:06:06" UPTO_LINK_DATE="11/16/1998 00:06:06" />
    <MATCHING_FILE NAME="zlib1.dll" SIZE="73728" CHECKSUM="0x47FA8096" BIN_FILE_VERSION="1.2.2.0" BIN_PRODUCT_VERSION="1.2.2.0" PRODUCT_VERSION="1.2.3" FILE_DESCRIPTION="zlib data compression library" PRODUCT_NAME="zlib" FILE_VERSION="1.2.3" ORIGINAL_FILENAME="zlib1.dll" INTERNAL_NAME="zlib1.dll" LEGAL_COPYRIGHT="(C) 1995-2004 Jean-loup Gailly &amp; Mark Adler" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x10004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x1A6BF" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="1.2.2.0" UPTO_BIN_PRODUCT_VERSION="1.2.2.0" LINK_DATE="08/06/2005 14:15:15" UPTO_LINK_DATE="08/06/2005 14:15:15" VER_LANGUAGE="English (United States) [0x409]" />
</EXE>
<EXE NAME="ntdll.dll" FILTER="GRABMI_FILTER_THISFILEONLY">
    <MATCHING_FILE NAME="ntdll.dll" SIZE="766464" CHECKSUM="0xF431AEE5" BIN_FILE_VERSION="5.2.3790.3959" BIN_PRODUCT_VERSION="5.2.3790.3959" PRODUCT_VERSION="5.2.3790.3959" FILE_DESCRIPTION="NT Layer DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="5.2.3790.3959 (srv03_sp2_rtm.070216-1710)" ORIGINAL_FILENAME="ntdll.dll" INTERNAL_NAME="ntdll.dll" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0xBFF4A" LINKER_VERSION="0x50002" UPTO_BIN_FILE_VERSION="5.2.3790.3959" UPTO_BIN_PRODUCT_VERSION="5.2.3790.3959" LINK_DATE="02/17/2007 13:58:23" UPTO_LINK_DATE="02/17/2007 13:58:23" VER_LANGUAGE="English (United States) [0x409]" />
</EXE>
<EXE NAME="kernel32.dll" FILTER="GRABMI_FILTER_THISFILEONLY">
    <MATCHING_FILE NAME="kernel32.dll" SIZE="1009664" CHECKSUM="0xEEF74274" BIN_FILE_VERSION="5.2.3790.4062" BIN_PRODUCT_VERSION="5.2.3790.4062" PRODUCT_VERSION="5.2.3790.4062" FILE_DESCRIPTION="Windows NT BASE API Client DLL" COMPANY_NAME="Microsoft Corporation" PRODUCT_NAME="Microsoft® Windows® Operating System" FILE_VERSION="5.2.3790.4062 (srv03_sp2_gdr.070417-0203)" ORIGINAL_FILENAME="kernel32" INTERNAL_NAME="kernel32" LEGAL_COPYRIGHT="© Microsoft Corporation. All rights reserved." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x40004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x1002E0" LINKER_VERSION="0x50002" UPTO_BIN_FILE_VERSION="5.2.3790.4062" UPTO_BIN_PRODUCT_VERSION="5.2.3790.4062" LINK_DATE="04/18/2007 16:25:32" UPTO_LINK_DATE="04/18/2007 16:25:32" VER_LANGUAGE="English (United States) [0x409]" />
</EXE>
</DATABASE>

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Asked On
2007-12-11 at 03:07:03ID23015131
Tags

Microsoft

,

Microsoft XP

,

XP SP2 (64-bit)

Topics

Windows XP Operating System

,

Microsoft Windows Operating Systems

Participating Experts
3
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Comments
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Answers

 

by: nomorefuzzylogicPosted on 2007-12-11 at 04:43:33ID: 20448846

Is there another program called ABCD1.exe/com/... in the path?
Do you have an old version stored somewhere?
Rename your ABCD1 and then try to run ABCD1.

 

by: orangutangPosted on 2007-12-11 at 09:31:41ID: 20450911

I don't know anything about this subject but have you tried searching the registry for that filename?

 

by: timelord_eyeballPosted on 2007-12-11 at 12:51:15ID: 20452666

nomorefuzzylogic:
No there are no other copies of ABCD1 on the system.

orangutang:
Yes I have seachedm that's what I meant by 'scanning registry'

 

by: orangutangPosted on 2007-12-11 at 12:58:09ID: 20452718

Oh, sorry, I didn't see that. But, have you checked:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Image File Execution Options
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\AppCompatFlags\Layers
for anything suspicious? That's all I can think of.

 

by: timelord_eyeballPosted on 2007-12-11 at 13:28:08ID: 20452953

Actually I have just found the "Image File Execution Options" myself; the application was in here. Removing it fixed the problem.
This key never appeared before on previous searches, but I hadn't searched since running spybot yesterday. I guess something was hiding it (Spybor did find a .rpk, which Adaware and CCleaner didn't, so maybe this was the problem).

 

by: orangutangPosted on 2007-12-11 at 13:34:00ID: 20453003

Go here is you answered your own problem:
http://www.experts-exchange.com/help.jsp#hi70

 

by: Vee_ModPosted on 2007-12-16 at 05:55:42ID: 20480476

Closed, 250 points refunded.
Vee_Mod
Community Support Moderator

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