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6.9

Mini-Dump Windows XP

Asked by SteptoeTeam in Windows XP Operating System

Tags: Microsoft, Windows XP, Service Pack 2, minidump - how to read

Hi

A machine of mine keeps restarting (bugcheck).  When Windows starts back up I get an error about "window has recovered from a serious error....."

I have opened the minidump file with windbg and it displays the following mesage - I would be most grateful if someone could tell me what driver is causing this happening 
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Microsoft (R) Windows Debugger Version 6.8.0004.0 X86
Copyright (c) Microsoft Corporation. All rights reserved.
 
Loading Dump File [\\brendan\d$\WINDOWS\Minidump\Mini022808-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
 
Symbol search path is: SRV*c:\websymbols*http://msdl.microsoft.com/download/symbols
Executable search path is: 
Windows XP Kernel Version 2600 (Service Pack 2) MP (2 procs) Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 2600.xpsp_sp2_gdr.070227-2254
Kernel base = 0x804d7000 PsLoadedModuleList = 0x805624a0
Debug session time: Sun Feb 24 09:53:29.609 2008 (GMT+0)
System Uptime: 0 days 0:00:58.322
Loading Kernel Symbols
.....................................................................................................................................................
Loading User Symbols
Loading unloaded module list
..
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
 
Use !analyze -v to get detailed debugging information.
 
BugCheck 1000000A, {3a004400, 2, 1, 804eca4d}
 
 
 
Probably caused by : ntkrnlmp.exe ( nt!CcGetVirtualAddress+9d )
 
Followup: MachineOwner
---------
 
0: kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************
 
IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: 3a004400, memory referenced
Arg2: 00000002, IRQL
Arg3: 00000001, bitfield :
	bit 0 : value 0 = read operation, 1 = write operation
	bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: 804eca4d, address which referenced memory
 
Debugging Details:
------------------
 
 
 
 
WRITE_ADDRESS:  3a004400 
 
CURRENT_IRQL:  2
 
FAULTING_IP: 
nt!CcGetVirtualAddress+9d
804eca4d 890a            mov     dword ptr [edx],ecx
 
CUSTOMER_CRASH_COUNT:  1
 
DEFAULT_BUCKET_ID:  DRIVER_FAULT
 
BUGCHECK_STR:  0xA
 
PROCESS_NAME:  services.exe
 
LAST_CONTROL_TRANSFER:  from 8057da07 to 804eca4d
 
STACK_TEXT:  
f7a7e92c 8057da07 004750e8 00530000 00000000 nt!CcGetVirtualAddress+0x9d
f7a7e994 805937f8 86764160 f7a7e9c0 fffa5000 nt!CcMapData+0x8b
f7a7e9f8 805938d2 e1037008 0053005c f7a7ea38 nt!CmpMapCmView+0x123
f7a7ea58 806165c7 e1037008 0053005c e1037008 nt!HvpGetCellMapped+0x79
f7a7ea74 805e422d e1037008 d6529ddc e1037008 nt!CmpMarkValueDataDirty+0x44
f7a7ea90 805e4260 e1037008 00236020 d65293fc nt!CmpMarkKeyValuesDirty+0xcc
f7a7eaac 805e3d8b e1037008 00236020 c1577024 nt!CmpFreeKeyValues+0x17
f7a7eae8 805e3ed5 e1037008 000c3918 d63c491c nt!CmpSyncKeyValues+0x26
f7a7eb2c 805e431d e4993000 00000400 00000001 nt!CmpCopySyncTree2+0x1f4
f7a7eb5c 805e4520 e1037008 000001b8 e1037008 nt!CmpCopySyncTree+0x4f
f7a7eccc 805babeb 00010002 f7a7ed64 f7a7ece8 nt!CmpSaveBootControlSet+0x2a7
f7a7ecdc 804dd99f 00000004 f7a7ed64 804e39c3 nt!NtInitializeRegistry+0x5e
f7a7ecdc 804e39c3 00000004 f7a7ed64 804e39c3 nt!KiFastCallEntry+0xfc
f7a7ed58 804dd99f 00000004 0007fe8c 7c90eb94 nt!ZwInitializeRegistry+0x11
f7a7ed58 7c90eb94 00000004 0007fe8c 7c90eb94 nt!KiFastCallEntry+0xfc
WARNING: Frame IP not in any known module. Following frames may be wrong.
0007fe8c 00000000 00000000 00000000 00000000 0x7c90eb94
 
 
STACK_COMMAND:  kb
 
FOLLOWUP_IP: 
nt!CcGetVirtualAddress+9d
804eca4d 890a            mov     dword ptr [edx],ecx
 
SYMBOL_STACK_INDEX:  0
 
SYMBOL_NAME:  nt!CcGetVirtualAddress+9d
 
FOLLOWUP_NAME:  MachineOwner
 
MODULE_NAME: nt
 
IMAGE_NAME:  ntkrnlmp.exe
 
DEBUG_FLR_IMAGE_TIMESTAMP:  45e54690
 
FAILURE_BUCKET_ID:  0xA_W_nt!CcGetVirtualAddress+9d
 
BUCKET_ID:  0xA_W_nt!CcGetVirtualAddress+9d
 
Followup: MachineOwner
---------
[+][-]02/28/08 04:44 PM, ID: 21009744Accepted Solution

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About this solution

Zone: Windows XP Operating System
Tags: Microsoft, Windows XP, Service Pack 2, minidump - how to read
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Solution Provided By: cpc2004
Participating Experts: 2
Solution Grade: B
 
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