Thank you 4 your prompt reply braincassin. I'm on the job and will let you know the results as I go.
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Windows STOP Error - PAGE_FAULT_IN_NONPAGED_AREA 0X00000050
Hi there guys (and gals)!
All hardware and software pertinent to the question should be outlined above so I'll not rewrite that here. The STOP error occurs most often when playing World of Warcraft, but has started to occur while operating in other applications as well.
The end user brought the computer over to me to fix, so I had him recreate the problem. While playing WoW, the screen turned blue (with no error message) and the system became unresponsive (no Ctrl-Alt-Delete, nothing). After a reset and ensuing logon, before all startup apps finished loading, the first of the two STOP errors listed above appeared. After another reset and logon, before all the startup apps finished loading, the second of the two STOP errors listed above appeared. After another reset and logon, the system calmed down and I wrote this message.
I appreciate your help. Thank you for your time.
Jason Hillman
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Answers
ok keep me posted. Check on the computer for MDMP and/ or DMP files you'll have to show hidden files and folders and system files
go to start find files or folders and type in *.dmp, *.mdmp then make sure it is looking in advanced system and hidden folders and the C: drive then hit search if it does find these files see if they are dated within the past 3 days if so post those log files up here so we can also look at those.
I have for a long time wanted to learn how to successfully use MemTest86+, but I am never sure when to stop the test from running, if at all. So far I have received no errors and it has been running for 1hr45min. I don't want to end the test early and not check all the (addresses? pages? available memory?) in the RAM. Help??!! Thankx bc.
You need to run at least 1 full pass - so the overall progress bar reaches 100% - then goes back to 1%.
I would always recommend at least 2 full passes.
MemTest+ doesn't always pick up all errors - I normally verify the results of a memory scan with WinDiag (http://oca.microsoft.com/
As this is a Microsoft tool - it is more suited to detecting memory errors for Windows computers.
Update:
---------
MemTest86+ v1.71 = 5 Passes = 0 Errors
Windows Memory Diagnostic = 2 Passes = 0 Errors
After running those two RAM tests, I rebooted and received the following STOP error while startup programs were loading:
INVALID_PROCESS_DETACH_ATT
(0x00000000,0x00000000,0x0
OK. I then rebooted, disabled antivirus and windows firewall, ran ComboFix and saved a logfile. I next rebooted and ran HijackThis, saving a logfile. I then searched for *.dmp and *.mdmp files. All these files I mentioned I will attach after to this comment (except for the MEMORY.dmp file since it was like 1GB).
Also, for some reason after running ComboFix a Norton PW Mgr. error kept popping up (something about being terminated improperly). I used Add/Remove Programs to uninstall that component (without deleting the personal data). The error went away and did not occur on the following reboot. After I got rid of the PW Mgr. error I ran HijackThis and produced the logfile as requested.
Thankx for all your help guys. I think that what you do (that you certainly don't have to) is good for people on all kinds of levels. I will provide the same type of help for others when I am proficient enough to do so. Kudos guyz.
Sorry, one more note. Earthsim is some screensaver they have installed. I suspected this program as one of the offending programs causing the WoW halt and bluescreen so I disabled it (this was before I created the post at all). When disabled I was able to run WoW for a long time with no error.
Shortly afterward, I re-enabled it in an attempt to isolate the problem. The blue-screens returned in full-force. However, when I disabled it again, the blue screens continued to appear. This is when I started the post.
As the memory tests came back clean - I would next look at these errors being caused by your graphics card - I take it that you are running an add-in (i.e. PCIe, AGP) type?
This is justified - as an intensive screensaver would cause this type of problem as well.
Can you swap your card out - and try another?
I uninstalled the annoying screensaver software.
The videocard has been replaced already in an effort to resolve the problem. When replacing the video card did not fix their problem, they brought the computer to me. The card is an ATI AIW Radeon 9600 Pro. That should be more than enough to handle the screensaver they had running. I was more worried about the SS's incompatibilities with WoW as they both seem to want to take over full-screen video. My friend had said that almost invariably, after 5 mins on WoW, the screen would turn blue and the system unresponsive. I checked the SS and it was set for 5 mins. This is when I disabled said SS. WoW worked for a while, but even with the SS disabled the blue screens returned. Also, I ran Passmark's BurnIn Tests on the video @ 100% duty cycles. It passes with flying colors.
I am waiting for him to bring me a copy of his XP Home CD so I can run windows system file checker. I figure maybe some of the system files were corrupted with all the systems freezes and ensuing reboots. Also, I am awaiting a response from the review of the log files I was asked to post.
Thankx for the suggestion and235100. Good lookin' out.
I looked at the dump files... it is pointing to a possible driver issue.
when you changed cards did you disable the other one ?
Is this WoW the online version... i.e. is he playing online when the error occurs ?
Specficially if so what type of network card is in this computer (go into device manager) if this is a broadcom card we need to try updating the drivers for it.
Two minidumps are inaccesible and only 1 minidump is readable.
Mini030108-01.dmp BugCheck 9C, {0, f7730050, b2000000, 1040080f}
Probably caused by : Unknown_Module_f69b5000 ( Unknown_Module_f69b5000+1c
Bugcheck code 9C is hardware error and Bugcheck parameter 4 is 1040080f which is usually related to faulty motherboard.
Refer the following problem
http://www.windowsbbs.com/
http://www.windowsbbs.com/
http://www.techspot.com/vb
http://www.techspot.com/vb
OK. I'll update all the device drivers for all the devices in the machine. I'll report back on the LAN card model for braincassin. I'll update the MB BIOS if there is one available. Since I have the XP Home CD now, I'll slipstream SP2 and run the sfc. While the sfc is running, I'll check out the links above from cpc2004.
Thankx for all the time you guyz have spent helping me. I really appreciate it. We'll get this thing fixed.
Sounds that there are issues with your hardware. May be with RAM (65 % as per my knowledge) . Please have a check with these links and find whether these helps you
http://answers.yahoo.com/q
http://discussions.virtual
http://www.techspot.com/vb
http://www.planetamd64.com
http://www.opentechsupport
I updated all the drivers on the system (did not fix the issue). I then perform an in-place upgrade (repair) of the operating system (did not fix the issue - it did reduce the multitude of stop errors to a single repeating error = 0x0000000A).
Since I performed rigorous diagnostic tests on the RAM, I do not think there is a problem with the RAM itself; however, I do think there may be an incompatibility issue with the RAM and the motherboard. Although you would think a 1GB stick of Kingston ValueSelect RAM would be compatible with most motherboards, the ECS manual for this motherboard does not list this stick on it's QVL (Qualified Vendor List).
The other possibility would be a defective motherboard, as suggested by cpc2004. I am going to swap out the RAM to see if the blue screens go away, but I think ultimately I will just replace the ECS motherboard. I am not a big fan of some of their boards and this model seems to have made the list.
Thankx for all of your help guys. I will keep you posted as to the final solution and award points to those who have hit close to the mark. You guys rock!
I'm sorry, the issue turned out to be a bad motherboard. It also could have been a motherboard / memory incompatibility, although the RAM was a Kingston ValueRAM 1GB DDR2 stick which you would think would be compatible with just about everything. The ECS board he was using was one of those that accept both DDR2 (533) and DDR (400). Since the memory passed all the suggested diagnostic checks and replacing the MB resolved the problem, I awarded the points to the gentleman who suggested the MB as the main source of error.
I do, however, greatly appreciate everyone's help, and wish I could award everyone points for their time.
Jason Hillman
What is MD? is it ( Mother Board ?) HillyMan said that the solution for his problem was to fix the MD.
I Quote
"
Hillyman
04.10.2008 at 08:53AM PDT, ID: 21326165
I'm sorry, the issue turned out to be a bad motherboard. It also could have been a motherboard / memory incompatibility, although the RAM was a Kingston ValueRAM 1GB DDR2 stick which you would think would be compatible with just about everything. The ECS board he was using was one of those that accept both DDR2 (533) and DDR (400). Since the memory passed all the suggested diagnostic checks and replacing the MB resolved the problem, I awarded the points to the gentleman who suggested the MB as the main source of error.
I do, however, greatly appreciate everyone's help, and wish I could award everyone points for their time.
Jason Hillman "
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by: briancassinPosted on 2008-03-01 at 14:05:16ID: 21023827
You will want to first test the memory in the computer by using a memory testing utility
http://www.ultimatebootcd.
download this burn it and then boot the computer with the CD in the drive run the memory tests on the CD. If the memory tests fail you will need to remove the RAM and try reseating it and retesting if the problem still occurs then you will need to remove each stick of ram 1 at a time and retest if the error does not occur then you have found the bad ram replace it accordingly.
If this does not fix the problem or it continues the next step would be running a test for viruses and spyware
Download and Run ComboFix (by sUBs) You must run it directly from your Desktop.
http://download.bleepingco
Disable your Anti-virus and any real-time Anti-spyware monitors that are running.
Then double click Combofix.exe & follow the prompts.
When finished, it will produce a log for you. Upload that log in your next reply with a new HijackThis log.
Please do not post the log into the comment window. Use "Attach File" under the comment window to post the log.
Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall.
Note 2: Remember to re-enable your Anti-virus and Anti-spyware.
NOTE: If you have issues connecting to your network or internet after running combofix you can either simply reboot, or do the following:
* Going to Control Panel > Network Connections.
* Right click on their Network icons & select "Repair"
or
Alternately, if the Network icon appears in the notification area in the lower right corner of Desktop, right-click it, and then click Repair from the shortcut menu.
PLEASE ALSO NOTE: Combofix will typically fix most and sometimes all Malware entries but many times a script is also needed to finish cleaning up. So please keep CF until advised whether you need the script or not.
Also download and run Hijack this and post a logfile http://www.tomcoyote.org/h
then
download and run http://www.superantispywar