Question

Outlook keeps hanging up, not responding

Asked by: williampeck

Hi, nothing has changed on my machine, but for some reason Outlook goes into "not responding" mode frequently, in the last couple of days routinely.

In Task Manager, in the Applications tab it says "Not responding" and CPU is maxed out at 100%. But in the Processes tab the process for Outlook is 0%, and if I sort by CPU usage no other processes are a hog. In fact, all the processes don't even add up to (anything close to) 100%. So that is odd.

I took off the reading pane, that has given me sporadic trouble in the past. But I love using the Reading Pane.

CPU usage is still maxed out at 100% but can't tell which processes are taking up memory.

System info:
Dell Dimension 4100, ~6 years old
Ram 512mb, P-III 930Mhx
HD 20GB, 2.5 GB free

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Asked On
2008-05-12 at 01:25:29ID23393906
Tags

Microsoft

,

Outlook

,

2003

,

keeps hanging

Topics

Windows XP Operating System

,

Outlook Groupware Software

Participating Experts
2
Points
250
Comments
10

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Answers

 

by: slam69Posted on 2008-05-12 at 01:51:48ID: 21545374

Have you considered installing process monitor to try and find out the cause of teh CPU max

http://technet.microsoft.com/en-us/sysinternals/bb896645.aspx

 

by: slam69Posted on 2008-05-12 at 01:53:06ID: 21545380

also on your process tab in task manager check teh box saying show proecceses from all users

 

by: williampeckPosted on 2008-05-12 at 02:04:03ID: 21545421

Good idea about the "Show processes for all users".

That is the thing I recently did - added two users who will access my home PC remotely. I already access my PC remotely from work, that all works just fine.

So it's showing rdpclip.exe for one of the new users I added. I tested their remote access, it worked fine. But for some reason rdpclip is stuck at ~80% CPU usage.

I'll work on that, brb.

 

by: williampeckPosted on 2008-05-12 at 02:10:28ID: 21545443

That did the trick ! One of the two users I just added had a process running (a .Net application). So I closed it, and now Outlook / XP is happy !

Somewhere along the line rdpclip.exe for the other user was invoked and it just hung.

Not sure why Outlook got hung from rdpclip on another users - but I'm just glad to have figured it out.

So looks like - problem solved !

Thanks.

 

by: slam69Posted on 2008-05-12 at 02:13:04ID: 21545450

Happy to help, please close question and attribute points as you deem appropraite

 

by: williampeckPosted on 2008-05-12 at 03:36:15ID: 21545731

you helped me out, so you get the credit.

 

by: williampeckPosted on 2008-05-12 at 03:37:15ID: 31457005

I had already loaded Thunderbird, but that wouldn't have solved the problem either.

 

by: slam69Posted on 2008-05-12 at 03:38:03ID: 21545736

ta muchly ;o)

 

by: plqPosted on 2009-09-16 at 15:15:35ID: 25350802

We also get a problem where rdpclip.exe hangs outlook when both are within a machine on an RDP connection.

End tasking rdpclip.exe puts outlook back to normal, then you can do start-run rdpclip, disconnect and reconnect, and copy and paste starts working again

 

by: williampeckPosted on 2009-09-16 at 16:26:27ID: 25351365

plq, ok, thanks for the tip

20120131-EE-VQP-002

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