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05.12.2008 at 02:29PM PDT, ID: 23396036
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Remote Desktop Connection (mstsc.exe) Will Not Launch

Asked by nicholasjwolf in Windows XP Operating System, Windows Networking, Remote Desktop/Terminal Services

Tags: Microsoft, Windows XP, Media Center Edition, Version 2002, SP2, mstsc.exe, remote desktop, RDC, RDP, mstsc.exe process, but no application window

I am working on a Compaq Presario running WinXP Media Center Edition Version 2002, SP2. The person using this PC needs to access our Windows 2003 Server. User will launch a VPN connection and then use windows RDC to connect to server by name, or if that's not possible, by IP. On this person's computer when I launch the Remote Desktop Connection app. (via shortcut or C:\Windows\system32\mstsc.exe) I am prompted for username and password as usual. When credentials are entered, however, the login window disappears and then nothing happens. Mstsc.exe shows as a running process for the local user in Task Manager, but no Remote Desktop window. I have downloaded and installed Remote Desktop Connection (Terminal Services Client 6.0) for Windows XP (KB925876) directly from Microsoft. The Mstsc.exe version  is 6.0.6000.16386. FYI, installing SP3 to this machine was not successful even after ensuring all drivers were updated correctly. I was hoping that might fix the issue, but had to roll back SP3. Ideas?Start Free Trial
[+][-]05.12.2008 at 03:08PM PDT, ID: 21550895

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[+][-]05.12.2008 at 03:10PM PDT, ID: 21550904

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[+][-]05.12.2008 at 03:15PM PDT, ID: 21550939

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[+][-]05.12.2008 at 03:25PM PDT, ID: 21550992

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[+][-]05.12.2008 at 04:24PM PDT, ID: 21551257

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[+][-]05.13.2008 at 09:32AM PDT, ID: 21556747

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[+][-]05.14.2008 at 06:44AM PDT, ID: 21564066

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[+][-]05.15.2008 at 11:15AM PDT, ID: 21576594

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[+][-]05.15.2008 at 11:53AM PDT, ID: 21576880

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[+][-]06.06.2008 at 08:01AM PDT, ID: 21729702

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About this solution

Zones: Windows XP Operating System, Windows Networking, Remote Desktop/Terminal Services
Tags: Microsoft, Windows XP, Media Center Edition, Version 2002, SP2, mstsc.exe, remote desktop, RDC, RDP, mstsc.exe process, but no application window
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Solution Provided By: nicholasjwolf
Participating Experts: 3
Solution Grade: A
 
 
[+][-]06.14.2008 at 04:36AM PDT, ID: 21784898

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