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06.29.2008 at 12:55AM PDT, ID: 23524723
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8.4

Windows Explorer will not recognize blank writable media in CD/DVD Drive

Asked by LRG15 in Windows XP Operating System, Norton Ghost Backup Software, PC Laptops

Tags: ,

CD/DVD drive - Windows Explorer will not recognize blank or blank formatted writable media  : Gives error message:  "D:\ is not accessible.  Incorrect function"
 
Toshiba Tecra M3 - came with Matshita CD/DVD drive (DVD-RAM UJ-830S).  Will not recognize a CD or DVD unless something on it.  Have tried several brands or CD and DVD's.

Will correctly deal with CD or DVD with content (files, audio, video).

Problem existed both before and while had Roxio Easy Media Creator 8 on it.

Have recently put in new hard drive and loaded OS and all SW from scratch (NOT from image file).  Problem exists even when nothing on Toshiba but XP Pro, SP3.

 When Roxio EMC-8 is on,  can write to blank CD/DVD using Roxio EMC Classic (or other utilities in the Suite, though have opted NOT to instead "Drag-to-Disk" packet writing).  Can also do a image burn by using Imgburn.  

Had difficulty creating Norton Ghost recovery disk as Ghost would not recognize any writable media in drive when came to writing to make a bootable CD.  When instead put in bootable disk created by imgburn  on CD-RW, Ghost grabbed all the data, then erased the CD, and then successfully wrote a bootable recovery disk

There is no updated driver for Matshita - which seems to be a pseudonym for Panasonic OEM product in Toshiba laptop, and no manufacturer (Toshiba or Panasonic) seems to support this drive.  I THINK I tried reinstallation of driver at some point, and now do not seem to have a fresh copy of driver around (haven't googled it lately).

Any thoughts?  I have another computer (Vista desktop) with a fully functional DVD/CD  burner, so I can work around this issue, but would like the CD/DVD drive on the Toshiba laptop to be fully functional.
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[+][-]06.29.2008 at 06:44AM PDT, ID: 21893955

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[+][-]06.29.2008 at 09:56AM PDT, ID: 21894628

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About this solution

Zones: Windows XP Operating System, Norton Ghost Backup Software, PC Laptops
Tags: Microsoft, Windows XP Pro, SP3
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Solution Provided By: jcimarron
Participating Experts: 4
Solution Grade: A
 
 
[+][-]06.29.2008 at 10:45AM PDT, ID: 21894798

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[+][-]06.29.2008 at 11:58PM PDT, ID: 21897163

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[+][-]07.02.2008 at 03:47AM PDT, ID: 21914989

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[+][-]07.10.2008 at 10:28AM PDT, ID: 21975694

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[+][-]07.10.2008 at 09:52PM PDT, ID: 21980039

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[+][-]07.11.2008 at 11:01AM PDT, ID: 21984573

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