Question

It just keeps rebooting.

Asked by: NCSAV

I am trying to start 2 different machines with XP Pro and they start up to a certain point (splash screen) and then reboots. I have tried last known good configuration with no success and I have tried starting in Safe Mode with no success (it gets to mup.sys and then reboots) and even with networking and with command prompt.  Same thing.  It gets to a certain point and then reboots.

Any help?

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Asked On
2008-07-15 at 11:10:48ID23567046
Tags

Microsoft

,

XP Pro

Topic

Windows XP Operating System

Participating Experts
3
Points
500
Comments
16

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Answers

 

by: pablovrPosted on 2008-07-15 at 11:24:22ID: 22009473

Did those PCs work fine before this behavior?

 

by: pablovrPosted on 2008-07-15 at 11:25:57ID: 22009489

Are you able to see a blue screen just before it reboots? Try to read what it says, or take a picture of it.

 

by: pablovrPosted on 2008-07-15 at 11:28:11ID: 22009514

Do you have perhaps a copy of Microsoft ERD Commander 2007?

With it, you would be able to boot from CD, and check the system events, etc.

 

by: pablovrPosted on 2008-07-15 at 11:29:00ID: 22009521

 

by: jp10558Posted on 2008-07-15 at 11:46:24ID: 22009715

What led up to the rebooting? Were they ever working?

 

by: NCSAVPosted on 2008-07-15 at 11:49:32ID: 22009757

pablovr,

Yes, they did work.  No problems whatsoever.  

I think I have fixed one.  I re-installed XP (took me 5 reboots, but I did it) over the old copy and now am downloading updates.  It hasn't gone Tango Uniform in about 30 minutes now.  Fingers ARE crossed.

The other is still rebooting at the splash screen.

No, it's not the ERD Commander 2007.

 

by: NCSAVPosted on 2008-07-15 at 11:50:06ID: 22009767

pablovr,

 

by: mraikesPosted on 2008-07-15 at 11:51:00ID: 22009776

I had similar problem (stuck in a reboot cycle, usually at mup.sys) after SP3 was installed on a couple incompatible machines.

Removing the service pack and applying individual updates seemed to be the answer.

 

by: NCSAVPosted on 2008-07-15 at 11:55:21ID: 22009820

pablovr,

Nope, I do not have a copy of ERD Commander.

 

by: NCSAVPosted on 2008-07-15 at 11:57:38ID: 22009841

mraikes,

Uh, oh.  I just installed SP3 on the machine I got up and running using the slash and burn.

If it gets stuck again, I'll try that and give you the points for it.

 

by: NCSAVPosted on 2008-07-15 at 12:01:46ID: 22009897

So, guys, am I going to have to "slash and burn" on the other machine as well?

 

by: pablovrPosted on 2008-07-15 at 12:33:08ID: 22010204

You could try this:

Boot from Windows CD, enter Recovery Console, and use this command:
fixboot

 

by: NCSAVPosted on 2008-07-15 at 12:34:33ID: 22010218

pablovr,

I did enter the recovery console...but I only ran chkdsk /r.  I'll try that and see what happens.

 

by: pablovrPosted on 2008-07-15 at 12:48:55ID: 22010361

 

by: pablovrPosted on 2008-07-15 at 12:50:05ID: 22010368

Sorry, it is #6.

 

by: NCSAVPosted on 2008-07-15 at 15:59:12ID: 31476773

Thanks...

20120131-EE-VQP-002

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