Here is what I think is an analysis of the minidump file (attached) if that helps...
dc
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Analysis of Minidump File Error 0x000000c2
I have a standalone workstation running XP Home with SP3 installed. It has started crashing randomly once or twice a day. When I check the event log I get an error 1003 which mentions the stop error 0x00000c2 and a minidump file in the format .dmp is created.
Does anybody know how to analyse this .dmp file to see what is likely to be causing the problem? I've downloaded WINdbg from Microsoft but I'm not sure it is even compatible with Vista (which is what my pc is using) let alonge how to use it.
Can anybody advise me how to analyse this file or take a look at it for me?
dc
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Answers
i have to logoff for a few hours but hopefully this posting will get you started>>
If you wish to analyse your own dump file>
"How to read the small memory dump files that Windows creates for debugging":
http://support.microsoft.c
The !analyze -v command will probably be your most used command.
You can download windbg from this microsoft website.
http://www.microsoft.com/w
A good article here>
"Windows system crashes":
http://www.networkworld.co
Please note the comments on page 2 "Getting the debugger".
Took a look at your Minidump where you appear to be getting slightly conflicting results!
Reference> FAILURE_BUCKET_ID: 0xc2_7_nt!ExFreePoolWithTa
Then took a look here>
0x000000C2: BAD_POOL_CALLER
http://aumha.org/a/stop.ht
Even so, i would recommend thoroughly checking your RAM(if not already done).
If you have more than one stick i would suggest running on just one,
then seeing if you still get the same Stop error.
But it could also be a driver.
Have you installed/updated anything in the last few days?
CPU & cabinet temperatures ok, and are you overclocking perhaps?
memtest86+ v1.70 :
http://www.memtest.org/
Good luck, will drop by some hours from now ...
Also, tools like spybot, when they scan the system, use a lot of system resources and this can cause the system to heat up more than when it isn't doing much. If your crashes happen mainly when it is busy, then I'd mainly look at thermal issues, like mentioned by jonvee. Clean out all dust, make sure the fans run smoothly, remove the heatsink carefully from the CPU, very thoroughly clean it's and the CPU's surface (use alcohol for that), then add a very small amount of fresh thermal transfer paste to the CPU and firmly reattach the heatsink.
We've solved the problem, or at least got around it by creating a new user account and moving the emails and internet settings to it. The user is happy with that and since then there haven't been any new crashed.
Attempting to login to the old account gives the same error everytime - 0x000000C2: BAD_POOL_CALLER
I guess it can't be faulty ram if it only does it one account and suspect it is some corrupt driver causing it.
However, no things are working I think we'll leave it at that..
Ok, thanks for the feedback, and as you appear to have answered your own question you may wish to retrieve your points.
You could checkout this next link under the heading "Closing Questions":
http://www.experts-exchang
Then if you wish, ask for a refund posting a 0 points question here:
http://www.experts-exchang
Thank you.
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by: dercossPosted on 2008-07-31 at 08:59:04ID: 22130935
Here is what I think is an analysis of the minidump file (attached) if that helps...
dc