Question

Enable disk write caching greyed out and not selected. How to enable???

Asked by: ekim_dl

Hello all,

Three months ago I bought HP Pavilion dv6799ec Special Edition laptop. I removed Win Vista and installed Win XP. Some time afterwards I created dual boot system with Red Hat 5 Linux as my secondary system.

For some time everything was running fine and without trouble. But recently I noticed that my Win XP performance has significantly dropped down. After some investigation with Bootvis I found out that the disk write caching is disabled.

The respective field in "Device Manager/ Disks / MYDISK / Properties / Policies" is greyed out and unselected.

I have searched a lot on the internet but the solution is still missing. First I attributed the problem to the coexistence of Linux and Win XP, but yesterday I removed everything and installed Win XP anew from scratch.

After the installation the box "Enable disk write caching" was available so I selected it, but after next restart it was greyed out and unselected again.

I am really lost...

Is it drivers? Disk? Win XP?

This Question has been solved and asker verified All Experts Exchange premium technology solutions are available to subscription members.

Subscribe now for full access to Experts Exchange and get

Instant Access to this Solution

  • Plus...
  • 30 Day FREE access, no risk, no obligation
  • Collaborate with the world's top tech experts
  • Unlimited access to our exclusive solution database
  • Never be left without tech help again

Subscribe Now

Asked On
2008-10-08 at 02:19:32ID23796612
Tags

Microsoft

,

Windows XP Pro

,

Second Edition

,

HP

,

Laptop HP Pavilion Special Edition

,

dv6799ec

Topics

Windows XP Operating System

,

Computer Hard Drives

Participating Experts
4
Points
500
Comments
14

Trusted by hundreds of thousands everyday for fast, accurate and reliable tech support.

  • "The time we save is the biggest benefit of Experts Exchange to Warner Bros. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange." Mike Kapnisakis, Warner Bros.
  • "Our team likes having a resource that is more secure than just using Google and most experts using this service really know their stuff. It's nice to look here first versus using Google." Dayna Sellner, Lockheed Martin
  • "Anytime that I've been stumped with a problem, 9 out of 10 times Experts Exchange has either the accepted solution or an open discussion of the potential solution to the problem." Kenny Red, eBay Inc.

See what Experts Exchange can do for you.

Got a question?

We've got the answer.

Experts Exchange has been collecting answers to technology questions since 1996…3 million and counting! If you have a question, chances are we already have your answer.

Screenshot of Experts Exchange Knowledgebase

Need individual assistance?

Our experts are ready to help.

If you can't find the exact answer you're looking for, ask our exclusive community of 50,000 experts. You’ll get a personalized answer from a trusted professional.

Screenshot of Experts Exchange Knowledgebase

Want to learn from the best?

Read articles from industry experts.

Thousands of free tech tips, tricks, how-to’s and tutorials are available in our peer reviewed articles section. See for yourself how smart our experts are, no login required.

Screenshot of an Article

Working on a long term project?

Store your work and research.

Save solutions to your questions, answers you’ve discovered through searching plus helpful articles in your personal knowledgebase for easy future access.

Screenshot of Experts Exchange Knowledgebase

Access the answers to your technology questions today.

Subscribe Now

30-day free trial. Register in 60 seconds.

What Makes Experts Exchange Unique?

Members of the expert community talk about why the experience at Experts Exchange is different than what you will find anywhere else.

Trusted by the world's most respected brands.

image of each brand's logo

Faithfully serving IT professionals since 1996.

Experts Exchange Logo

Try it out and discover for yourself.

Subscribe Now

30-day free trial. Register in 60 seconds.

Related Solutions

  1. Bootvis removal
    How do you remove the Microsoft utility Bootvis after it has been installed on your computer?
  2. Disk Write Caching is disabled
    I am using "Microsoft Bootvis" to optimize my PC. I get the following warning message: "Warning! Disk Write Caching is disabled." How can I enable it? I could not find this option in the BIOS setup. Thanks,
  3. Bootvis fails with message: "Number of physical drives i…
    I've used Bootvis in the past and it has been useful. Now, however, when it completes a trace I get the error message: "Number of physical drives in the trace file is 0. Trace file has invalid system configuration information." Then Bootvis exits. How can I fix what...
  4. I there a Bootvis for windows Vista?
    Can anyone tell me if there is a version of Bootvis that will work with Vista. I have used Bootvis previously onXP and it worked really well however, it wont work on the Vista Home Basic I have. I would be grateful for any assistance.

Free Tech Articles

  1. WARNING: 5 Reasons why you should NEVER fix a computer for free.
    It is in our nature to love the puzzle. We are obsessed. The lot of us. We love puzzles. We love the challenge. We thrive on finding the answer. We hate disarray. It bothers us deep in our soul. W...
  2. SCCM OSD Basic troubleshooting
    SCCM 2007 OSD is a fantastic way to deploy operating systems, however, like most things SCCM issues can sometimes be difficult to resolve due to the sheer volume of logs to sift through and the dispe...
  3. Migrate Small Business Server 2003 to Exchange 2010 and Windows 2008 R2
    This guide is intended to provide step by step instructions on how to migrate from Small Business Server 2003 to Windows 2008 R2 with Exchange 2010. For this migration to work you will need the fo...
  4. Create a Win7 Gadget
    This article shows you how to create a simple "Gadget" -- a sort of mini-application supported by Windows 7 and Vista. Gadgets can be dropped anywhere on the desktop to provide instant information, ...
  5. Outlook continually prompting for username and password
    There have been a lot of questions recently regarding Outlook prompting for a username and password whilst using Exchange 2007. There are a few reasons why this would happen and I will try to cover t...
  6. Backup Exchange 2010 Information Store using Windows Backup
    There seems to be quite a lot of confusion around the ability to backup Exchange 2010 using the built in Windows Backup feature. This stems from the omission of this feature prior to Exchange 2007 s...

Cloud Class Webinars

  1. Avoiding Bugs in Microsoft Access
    Alison Balter takes and in-depth look at avoiding bugs in Access. In this webinar you will learn about using the immediate window to debug your applications, invoking the debugger, using breakpoints to troubleshoot, stepping through code, setting the next statement to execute, ...
  2. Top 10 Best New Features in Visio 2010
    Scott Helmers gives live demonstrations of the top 10 new features in Visio 2010. This webinar will teach you how to create compelling diagrams by adding shapes to the page with a single click, linking the shapes in a diagram to data in Excel (or SQL Server, or SharePoint), ...
  3. IT Consultant Business Secrets Revealed
    Michael Munger, Experts Exchange tech pro and IT consultant, pulls back the curtain on his very successful businesses and answers question on every IT consultant and business owner should know about. He shares secrets on what he did to solve the 5 most common problems in IT, ...
  4. Disaster Recovery and Business Continuity
    Quest CTO, Mike Billon, gives an overview of the steps involved in building a dunamic disaster recovery plan. Through case studies and an examination of software/hardware tooles for monitoring and testing, you'll gain a better understandin of where you are, where you want ...
  5. Organize Your Visio Diagrams with Containers and Lists
    Scott Helmers uses cross functional flowcharts, wireframe diagrams, data graphic legends and seating charts to teach you: how to ustilize all three new structured diagram components in Visio 2010, the best practices for organizeing shapes in previous version of Visio, how to organize ...
  6. How to Us Objects, Properties, Events and Methods in Microsoft Access
    Alison Dalter gives an in-depbth look at objects, properties, events and methods in Microsoft Access. In this webinar you will learn about using the object browser, referring to objects, working with properties and methods, working with object variables, understanding the ...

Join the Community

Give a Little. Get a Lot.

Join the community of experts here and help other tech pros by answering question in your area of expertise. You can earn FREE access to all Experts Exchange's premium features and resources.

Join the Community

Answers

 

by: ded9Posted on 2008-10-08 at 02:33:33ID: 22667314

Hi,

First are you instaling windows xp using a recovery cd. If yes then try clean boot to disable all the third party software like security software. Can try restarting the computer in safe mode. Also check the bios.

A better option would be uninstalling all the security software and restart the computer twice. After that reset the security settings by running this command.
Secedit
http://support.microsoft.com/kb/313222

Clean boot
http://support.microsoft.com/kb/310353


Regards
Ded9

 

by: nobusPosted on 2008-10-08 at 04:16:07ID: 22667748

it can be the disk has problems - so i suggest to test it; pick the one you need from :
http://www.tacktech.com/display.cfm?ttid=287

 

by: flubbsterPosted on 2008-10-08 at 05:21:48ID: 22668191

Go to device manager and click the plus by IDE ATA/ATAPI.
When it opens then double-click on the IDE channels one at a time. You will see the settings for your drive. If it is a modern drive the window should show> Use UDMA if available. If it is using UDMA as current setting it will show current UDMA mode, Mine runs in mode 5 for exsample.
Do this for each channel. Note: cd roms run in PIO mode. A burner may or may not run in DMA but not UDMA.
Go to the bios and adjust the drive settings for PIO and UDMA/DMA to Auto.
That should do it.


 

by: ekim_dlPosted on 2008-10-08 at 16:17:55ID: 22674367

my disk is a SATA disk

in the attached file you will find my primary & secondary IDE channel properties.

there is no UDMA available to select, just PIO and DMA, the current mode is Multi-Word DMA Mode 2.
in my BIOS there are no options for peripherals tweaking... I cannot change there anything related to transfer modes...

 

by: ekim_dlPosted on 2008-10-08 at 16:21:57ID: 22674383

I draws my attention that my disk is using just the generic Microsoft drivers... maybe it's got to do something with that as well

what do you think flubbster?

 

by: ekim_dlPosted on 2008-10-08 at 16:39:21ID: 22674438

nobus, thank you very much for your reply.

attached there is an image from the WD Data Lifeguard.

the SMART has been passed without trouble now I will run the tests. It may take longer and since it is already 1:36AM of the local time I will have a nap and let you know the results of the test in the morning.

Afterwards I will go through all suggestions by ded9.

Thank you all, guys for your precious responses, thank you for sharing your expertise with me.

 

by: ekim_dlPosted on 2008-10-09 at 12:14:57ID: 22681494

the disk is fine...

time for ed6 suggestions

 

by: ekim_dlPosted on 2008-10-09 at 12:27:01ID: 22681607

I have performed both steps (secedit & clean boot) the HDD still cannot be configured.

I will reinstall Win XP once more and have a look at "Enable disk write caching" prior to any configuration / driver installation.

 

by: nobusPosted on 2008-10-09 at 23:20:57ID: 22684634

seems strange - it can be a motherboard problem too (disk controller)
but let's wait for the reinstall (that cures many problems)

 

by: ekim_dlPosted on 2008-10-10 at 01:20:11ID: 22685069

it seems darn strange

before the re-install:
I tried to remove the disk from the device manager, after restart I was able to check the "Enable disk write caching" box, after next restart it was unselected and everything was greyed out.
This can be repeated any number of times with the same result and bootvis confirms that disk write caching is disabled.

after Win XP re-install (CLEAN, no restore) and before configuring anything in the system:
the box was available however after selecting the option and restarting everything was greyed out and the option unselected and the situation before the re-install repeats.

I tried to call HP local support, as soon as they learned that I was using Win XP they were reluctant to talk to me about anything ("Win XP is not supported on this product... blah blah blah...").

So... I have restored the original Win VISTA Home system on the laptop. The "Enable disk write caching" option is now available to me as well as "Enable Advanced Performance". However when I check these options and restart, after the restart it is unselected again.

Anyone has any idea how to make that disk write caching work? Under XP or VISTA?

 

by: ded9Posted on 2008-10-10 at 01:48:56ID: 22685176

Hi,

Try this step.
First set the bios to raid config and save and exit.

 Try to boot from regular microsoft cd and press the F6 to load the drivers and install windows xp.

To get the raid drivers for your computer you can get it from Hp website.

Check the disk write caching option. If still not working.

Disable raid from bios and install windows XP. Check the disk write caching option.

99.99%  raid config solution should fix the problem.  


Regards
Ded9

 

by: ekim_dlPosted on 2008-10-15 at 13:27:06ID: 22725455

Hello all,

sorry for not responding earlier - prior to testing Ded9's suggestion concerning the RAID I wanted to bring my Win VISTA up-to-date as much as I can. I found a newer version of Intel Matrix Storage Manager - contained in patch "SP39222".

After installing the patch both options are enabled (disk write caching & advanced performance). This way the problem is fixed.

In the BIOS unfortunately I have no option to enable / disable RAID (my laptop is HP Pavilion Special Edition dv6799ec).

My challenge is to try to enable the disk write caching in Win XP. I will try both - playing with RAID drivers and looking for a newer version of Intel Matrix Storage Manager for Win XP.

I will post as soon as there are any news / results.

Kind regards
Jaroslav

 

by: ekim_dlPosted on 2008-10-22 at 06:34:55ID: 31504156

no time for playing with the system I choose to close the question and distribute points

thanks folks

 

by: zdoePosted on 2009-01-01 at 08:52:14ID: 23275348

just wanted to chip in - the new version of the intel matrix storage manager DOES fix the problem, and does so ALSO for XP, even if by HP specs the file is for vista only.

naturally, the difference in speed is noticeable with write caching enabled.

the new version is here:
http://h10025.www1.hp.com/ewfrf/wc/genericSoftwareDownloadIndex?cc=us&dlc=en&lc=en&softwareitem=ob-60800-1&jumpid=reg_R1002_USEN

& it's version 8.0.0.1039

20120131-EE-VQP-002

3 Ways to Join

30-Day Free Trial

The Experts

98% positive feedback on 31,087 answers since March 2000. angeliii is a Microsoft Most Valuable Professional for his work with MS SQL Server & Develoment.

He has also proven his knowledge of Visual Basic Programming, PHP Scripting and Oracle Databases.

The Experts

97% positive feedback on 10,752 answers since July 2000. lrmoore has more than 18 years experience in the networking industry.

The six-time Mircosoft MVPs specialties include firewalls, virtual private networking, and network management.

Testimonials

"...and excellent source for support... Kind of like having your very own IT dept." Electriciansnet

Testimonials

"I was apprehensive at signing up at first. However... it has already made my life as an IT administrator much easier." JaCrews

Testimonials

"WOW! You guys have great, active, and knowledgeable people on here." moore50

Business Clients

Business Clients

In the Press

"If you’ve got a question... Experts Exchange can supply an answer.”

In the Press

"...an invaluable aid for both IT professionals and those who require tech support."

In the Press

"where IT professionals provide quick answers on just about any topic"

Business Account Plans

Loading Advertisement...