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7.0

Account Lockouts

Asked by getoffmylawn in Windows XP Operating System, Active Directory

Tags: Windows XP sp2, Windows 2003 mixed domain

I rolled out 50 new workstations with the same image. 2 users who got new workstations, Windows XP Pro sp2 in a Windows 2003 mixed domain, are experiencing account lockouts. The lockouts happen while the users are logged into their workstations working and the lockouts happen at different times for the users. The users have different login scripts, although they both get the same X drive mapping that maps to a share in a different Windows 2000 domain. I replaced their workstations with new imaged workstations and they are still experiencing the account lockouts. The event logs don't reveal a lot. The only things I see using eventcomb are krbtgt errors for preauthentication coming from their current workstations. I removed their old workstations from the domain. There are no open Terminal Service connections. There are no cached credentials on their workstations (this is prohibited by group policy). None of the services are running under any user accounts. The last event in the logs before the lockout is, and the lockout occurred at 4:34:34:
Event Type:      Warning
Event Source:      LSASRV
Event Category:      SPNEGO (Negotiator)
Event ID:      40961
Date:            2/18/2009
Time:            4:19:12 PM
User:            N/A
Computer:      x-034271
Description:
The Security System could not establish a secured connection with the server ldap/serv1pdc.x.or/x.org@x.org.  No authentication protocol was available.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

The netlogon.log shows:
02/18 16:34:33 [MAILSLOT] Received ping from x-034271 x.ORG (null) on UDP LDAP
02/18 16:34:33 [MAILSLOT] x: Ping response 'Sam Logon Response Ex' (null) to \\x-034271 Site: Default-First-Site-Name on UDP LDAP

I'm not really sure how to interpret any of this. I'm at a loss on what else I can check to find the root cause of the problem. The only thing I can think of is to delete the users account and recreate it, but I would rather not do that because I'd like to find the actual issue.

Any help is greatly appreciated.

Thanks.
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[+][-]02/18/09 07:17 PM, ID: 23677588Accepted Solution

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About this solution

Zones: Windows XP Operating System, Active Directory
Tags: Windows XP sp2, Windows 2003 mixed domain
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Solution Provided By: crokeefe28
Participating Experts: 5
Solution Grade: A
 
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[+][-]03/02/09 07:05 AM, ID: 23774535Author Comment

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[+][-]03/02/09 07:28 AM, ID: 23774764Author Comment

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

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[+][-]03/02/09 07:44 AM, ID: 23774945Expert Comment

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

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[+][-]03/02/09 08:19 AM, ID: 23775301Expert Comment

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

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[+][-]03/02/09 09:18 AM, ID: 23775807Author Comment

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

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[+][-]03/02/09 09:26 AM, ID: 23775874Expert Comment

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

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[+][-]03/02/09 09:26 AM, ID: 23775881Expert Comment

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

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[+][-]03/02/09 09:34 AM, ID: 23775967Author Comment

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

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[+][-]03/02/09 09:37 AM, ID: 23776001Expert Comment

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

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[+][-]03/02/09 09:40 AM, ID: 23776029Expert Comment

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

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[+][-]03/02/09 10:32 AM, ID: 23776577Author Comment

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

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[+][-]03/02/09 10:37 AM, ID: 23776656Expert Comment

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

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[+][-]03/02/09 11:00 AM, ID: 23776935Author Comment

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

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[+][-]03/03/09 01:36 PM, ID: 23788963Author Comment

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

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[+][-]03/03/09 06:25 PM, ID: 23791166Assisted Solution

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[+][-]03/04/09 08:19 AM, ID: 23796227Author Comment

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

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[+][-]03/05/09 05:25 PM, ID: 23813121Author Comment

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

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[+][-]03/09/09 07:32 AM, ID: 23836313Author Comment

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

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[+][-]03/09/09 10:01 AM, ID: 23837879Expert Comment

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

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