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8.3

Windows XP - not booting - only flashing white underscore and black screen after BIOS

Asked by bbaumberger in Windows XP Operating System

Tags: Windows XP

I recently replaced the hard drive on my client's Dell Inspiron 8600 with a Samsung HM160HC hard drive.  Windows XP and all security and application software was installed with all appropriate updates.  Application software includes MS Office 2003, iTunes, Picasa - nothing exotic.  The computer has been running perfectly for about two weeks.  Recently, my client played a movie, turned off the computer for the night and the next morning could not get it to boot.  Only sees the BIOS, then a black screen and flashing white underscore symbol.  Can go into BIOS setup.  Cannot boot into safe mode.  

What might have occurred?  Did the master boot record get obliterated?  What needs to be done to return the computer to normal operating mode?  

Thanks in advance for your assitance!
[+][-]03/24/09 08:04 PM, ID: 23975751Accepted Solution

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About this solution

Zone: Windows XP Operating System
Tags: Windows XP
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Solution Provided By: dbrunton
Participating Experts: 4
Solution Grade: A
 
[+][-]03/24/09 08:10 PM, ID: 23975781Author Comment

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