I have a virus that brought up the error message "logonui.exe Application error.
The PC is a HP laptop XP service pack 2 running the full version of Mcafee Security Centre and AV program which was up to date on 11 April. I believe my grandson installed some games from discs he was given on that date, and that is when the problem started.
I have the 3-pc Mcafee program running 2 desktops and this laptop via wireless router and the 2 desktops are not affected. I am typing this question on one of them.
To get the laptop running in safe mode I tried to turn off system restore and got the error message
"cannot find rundll32.exe
I copied this file from my desktop onto disc, then copied it to laptop and got System restore to turn off.
When I start the laptop in safe mode with Networking I can open Internet Explorer but the keyboard is disabled and I cannot type anything to get on anything other than my home page. After a few minutes IE goes to a porn site all on it's own.
Following various questions on EE I downloaded 3 programs on my working desktop PC and burned them to disc.
1 Stinger
2 Avast
3 Kaspersky
When I put the disc in the laptop and copy these 3 programmes to the desktop none of them will run. For Stinger I got an apparent error message
"Stinger may be infected. Cannot run"
The Avast and Kapersky ran for about 10 seconds of Startup then stopped completely.
When I run the laptop in Safe mode ( windows restore turned off ) the programmes will still not start from the desktop, so I tried to run them straight from the disc. Stinger ran from the disc for a couple of hours but did not seem to find the virus, and the other 2 programmes appear to startup for about 10 seconds then stop, I presume the virus is stopping them running. The Mcafee program on the Laptop will also not run and has a red cross on the Taskbar icon.
My 2 desktops are reporting through Mcafee Networking that the laptop does not have Mcafee running but don't have the facility to Virus check it.
I think I need a virus removal programme similar to Stinger that I can download on my working PC, then burn to disc, then put in Laptop to run from disc.
The virus is clever enough to stop Avert and Kaspersky running, but not Stinger.
Can anyone help with another type of Virus removal tool?
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Hi MalcolmBishop,
Spyware Doctor with AntiVirus is a really great tool in my own opinion. I would try it out, I would also try running it in both Normal Windows and in Safe Mode. To get in Safe Mode, reboot your computer while holding down or tapping the F8 key. Also to do a full scan. Here's the link: http://www.pctools.com/spy
Since you have a laptop, the Hard Drive is most likely a SATA. You will need to take it out of the laptop, and put it into a desktop computer that is compatible with SATA drives. You will probably need an extra SATA cable to connect that laptop drive to a desktop.
SATA drives don't have a master/slave relationship with the controller like IDE. SATA controllers have two channels that correspond to the two channels on an IDE controller, but each channel can only access one drive.
Avast! have something called their BART CD.. Basically, it's a bootable CD with antivirus, registry repair, disk checker etc. built-in. This means you don't ever start the Windows on your infected laptop so the virus can't affect anything.. Might be worth a look if you don't want to dismantle your laptop
I did a google check - it seems all the antivirus companies do "portable" versions of their scanning/cleaning programs. This means you can run it from a USB flashdrive, and if you get a drive with a write-protect switch, it can't be written to.. The problem is of course, getting Windows to start without the virus causing problems.. If you can find a "Windows Live" image, you can make a CD that will boot and let you run your antivirus program from a flashdrive..
Here's what I get when I google it..
You could try BART PE http://www.nu2.nu/pebuilde
It will allow you to boot from CD into a windows environment (pre-environment) where you can run all sorts of plug-ins, including the McAfee free command line scanner (with a GUI), McAfee stinger
Ultimate BootCD (http://www.ultimatebootcd
Try reinstalling your video drivers, since this file corresponds with an ATI Graphics card (hopefully that is what your laptop has).
http://www.neuber.com/task
Microsoft systems such as
disk defragmenter
msconfig
volume control
all will not run. They just come up with error message to send an error report to Microsoft.
Every time I run Spyware doctor in safe mode or Normal it is still finding things like
rootkit agent der
trojan downloader adp client.
is it not possible to get rid of these viruses??
Maybe try SUPERAntiSpyware (http://www.superantispywa
All the microsoft system like
system restore
disk defragmenter
msconfig
volume control
etc etc just crash out and give an error message.
Downloaded superanti spyware and managed to install it, but when it runs for about 5 mins it finds a lot of faults then the laptop crashes to blue screen and says something about "dumping data etc"
I suggest downloading ComboFix from http://subs.geekstogo.com/
Please read the instructions on the below webpage:
http://www.bleepingcompute
After running ComboFix in safe mode, run either MalwareBytes or SuperAntiSpyware as advised before and do full scan with them.
Let us know, how it goes.
Hi, loaded superantispyware and ran in safe mode.
It removed a lot of files that appeared to be either windows or Microsoft.
I then got a blue screen with a Compaq message saying
stop c000021e
According to the HP website the message meant that c:/ drive needed resetting to Factory settings with their Rescue Disc. As I lost them recently I gave up. The Laptop is now at the Computer shop awaiting repair as I was desperate.
I am dissapointed with my failure as I always thought I new what I was doing.
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by: rgutweinPosted on 2009-04-13 at 04:48:33ID: 24129094
Have you tried Malwarebytes
http://www.malwarebytes.or
After you install the program, make sure you run the updates to get the latest definitions (you will probably have to do it twice). Then when you are done, make sure you run the Full (Thorough) scan instead of the "Quick" one. If your computer will not let you install and run Malwarebytes because of the infection, then I suggest you take the Hard Drive out and slave it on a working computer with Malwarebytes on it and try running a scan that way.
Good Luck!
Randy