Question

cmd.exe and regedit.exe crash windows explorer

Asked by: Ahmed_Mustafa

Hi all
when i go to start and "Run" and type cmd , the windows explorer stop working and restart (the windows Explorer only) every time i try to do it still the same and with "regedit" same case.

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Asked On
2009-05-06 at 06:14:38ID24384760
Tags

cmd.exe

,

regedit.exe

,

crash windows explorer

Topics

Windows XP Operating System

,

Anti-Spyware

,

HijackThis Software

Participating Experts
2
Points
20
Comments
2

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Answers

 

by: FatMancPosted on 2009-05-06 at 06:22:28ID: 24314354

The first thing you need to do is download some malware checking tools

MBAM - www.malwarebytes.org is the tool of choice.

Install, update and run the software in quick scan mode and then see if anything is found.

If any nasties are found then click on the remove selected option, reboot the PC and then see if your problem has gone away.

Please get back to me with any findings

john

 

by: David-HowardPosted on 2009-05-06 at 07:40:52ID: 24315331

Can you try and run SFC SCANNOW? It takes about fifteen minutes and is designed to replaced corrupted or missing system files. (This is not a Repair)
You'll need your OS CD.
Just insert your CD while holding down Shift to prevent autorun.
Release the Shift key after about ten seconds.
Then click Start and in the Run field type SFC /SCANNOW and select OK.
If the Run field freezes on you as before you might try logging on as a different user or logging in under Safe Mode.
To access Safe Mode simply reboot and select F8 at startup.
SFC SCANNOW
http://www.updatexp.com/scannow-sfc.html
If you do scan for malware and find nothing and if SFC SCANNOW does not work for you, you might try a Repair.
XP Repair:
http://www.michaelstevenstech.com/XPrepairinstall.htm
A Repair is not designed to overwrite data but you should take precautions.
Additionally, while a Repair may correct the issue it will require that you reinstall your most current Service Pack as well as the Hotfixes that accompany it.

20120131-EE-VQP-002

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