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06/17/2009 at 08:17AM PDT, ID: 24499527

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7.7

Workstation slows down, freezes, and shows no signs of malware

Asked by InnovativeNet in Windows XP Operating System, Personal Computers, Desktop Anti-Virus

Tags: outlook 2003, word 2003, Excel 2003, internet explorer, Bloomberg, AIM

Hello Everyone.

I have a computer that doesn't seem to want to work right.

Its a workstation running XP SP3, Intel Core Duo 2, 4 GB of DDR RAM, 160 GB HD mirror by Hardware RAID, 256MB Nvidia NVS290. The user runs Office 2003 (Word, Excel with Bloomberg extensions that feed information into the sheet, Outlook), AIM 6.8, Internet Explorer 7, and Bloomberg. As the computer runs (from immediately to 30 mins) the system starts to slow down and hangs, either saying outlook, word, and/or excel is unresponsive. When you close them, sometimes they close completely, other times they stay in the background and won't close unless you force them through task-manager. Data gets lost, OSTs get corrupted, and the office suite won't launch right after, it takes a few tries sometimes for it to properly work.

Things I've tried, but didn't work.

- Recreated his local profile
- Reinstalled Office
- Recreated his OST
- Did all critical windows updates
- Ran 3 different types of Virus systems, 4 different types of Spyware, cleaned out temps, old programs, defraged, and checked the logs (only one error stands out, which consistanly came up on the old machine, but the new machine it's few and far between - shown below.) Everything comes up clean. Every time I watch task manger during the hang, its looks fine (shown below) and I get a hung app error in the event viewer that tells me nothing.
- I have wiped the system, not taking anything from the local profile, and recreated the user from scratch.
- Replaced his computer with a brand new one (shown above which is 5x stronger than his old one) yet the issue still exists.

This has been going on for months, and no one else in the office is having slow issues or hanging issues, yet they are running the same setup, less a few IE windows.

Any Ideas what could cause this? Any input would be greatly appricated.

Thank a bunch to anyone who offer assistance.

View the Solution FREE for 30 Days

Attachments:

untitled.bmp (1.5 MB) (File Type Details)

Task Manager

untitled2.bmp (526 KB) (File Type Details)

Old Event Log error

20090824-EE-VQP-74 - Hierarchy / EE_QW_4_20070622

1. johnb6767829,221
2. flubbster543,720
3. LeeTutor448,580
4. nobus412,540
5. jcimarron401,256
6. dstewartjr316,641
7. dbrunton301,948
8. Jonvee293,939
9. houssam...281,459
10. MASQUE...242,856
11. MightySW201,525
12. orangutang195,821
13. KCTS176,655
14. garycase174,782
15. carrzkiss169,666
16. leew164,872
17. oBdA162,864
18. rpggamer...154,927
19. torimar154,885
20. optoma149,341
21. noxcho139,861
22. burrcm134,534
23. rindi124,382
24. BitsBytes...124,281
25. thinkpads...123,491

1. Sheharya...3,803,683
2. LeeTutor3,791,650
3. johnb67672,574,071
4. sramesh2k2,050,244
5. and235...1,991,387
6. war11,878,192
7. KCTS1,793,087
8. nobus1,702,053
9. sirbounty1,606,591
10. Merete1,546,830
11. CrazyOne1,345,842
12. leew1,122,557
13. flubbster1,045,258
14. Kenneniah1,039,003
15. Fatal_Ex...979,967
16. orangutang968,566
17. slam69923,320
18. sunray_...893,020
19. Jonvee892,846
20. rindi865,511
21. rpggamer...813,242
22. PeteLong763,127
23. garycase752,931
24. jcimarron728,338
25. gemarti727,102

Workstation slows down, freezes, and shows no signs of malware

Asked by InnovativeNet in Windows XP Operating System, Personal Computers, Desktop Anti-Virus

Tags: outlook 2003, word 2003, Excel 2003, internet explorer, Bloomberg, AIM

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