Question

D: drive can not be formatted - help!

Asked by: delian2009

Hi there

I've got an EEEpc loaded with Windows XP SP3.

I noticed that on the D: drive the space wasn't being released when the disk was cleared down, so I decided to format the drive. It seemed to work ok, but then I realised that although it had emptied everything, it had not actually formatted the partition.

Now I can not access the D: drive at all

-------------------------
Here's what I get when I try and do stuff from the command line:

C:\Documents and Settings\Dan>chkdsk d:
Cannot open volume for direct access.

C:\Documents and Settings\Dan>format d:
Cannot open volume for direct access.
------------------

When I click on the D: drive in My Computer i get asked the following:

The disk in drive d is not formatted
Do you want to format it now?

YES

The disk in drive D cannot be formatted
-------------------

Other notes:

The Disk Management screen of Computer Management is blank. Not even the C: drive is shown there

My Computer -> right click D: -> Properties: Says type = local disk and File system = RAW. Used and free space = 0 bytes

I am away from home at the moment and neither have the software or an external cd rom drive to do a rebuild.

If anyone has any ideas on how to fix this i'd be most grateful!

Cheers
Dan


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Asked On
2009-06-20 at 11:39:57ID24508553
Tags

Windows XP

Topics

Windows XP Operating System

,

Computer Hard Drives

,

Hard Drives & Storage

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Answers

 

by: mrmad1966Posted on 2009-06-20 at 11:44:37ID: 24674730

Dan first step is:-
If I were you I would find out which manufacturer made the drive, visit there website and download the latest version of there diagnostic software to test the drive's fitness. If it fails the extended test most drives have a 3 year warranty, go to the manufacturess website and do a warranty check !
Good Luck

 

by: PUNKYPosted on 2009-06-20 at 11:47:06ID: 24674738

Can you post a picture of disk management here? Seems the D drive is recovery partition.

 

by: rindiPosted on 2009-06-20 at 11:58:46ID: 24674789

Which eeepc model? I believe some have an additional SSD drive which may be your "D" drive. If it's an SSD drive there probably isn't much you can do, as the memory chips for the drive are soldered to the mainboard on the eeepc.

 

by: mrmad1966Posted on 2009-06-20 at 12:11:43ID: 24674822

Dan
Make this your first step mate...Use trend micro housecall to make sure the PC is TOTALLY clean.. Just google online virus scan its the first unsponsored link !

 

by: carrzkissPosted on 2009-06-20 at 12:19:19ID: 24674851

I agree with PUNKY.
Did you install the system yourself?
(or) did it come pre-installed?
If it is a pre-installed system, then you will not be able to format the D:\ Drive.
As it is a Recovery Drive.

Best bet, if you want to gain access to the space that is available on the drive.
(IF this is a Pre-Installed System ONLY) Is to do a re-Install on the system
And delete both C & D Drive(s) during Install, and recreate them from Install of XP)

If this is a system that you have installed on your own, then there is another issue.

 

by: torimarPosted on 2009-06-20 at 13:26:03ID: 24675062

You may want to do the following:

- download UnetbootIn: http://unetbootin.sourceforge.net/
- insert an empty USB pendrive (128 mb will be fine)
- run Unetbootin and have it install "Parted Magic" on the pendrive
- boot the EeePC off that pendrive
- inside Parted Magic, click the 'partition manager' link on the desktop
- check whether GParted (the partition manager) is able to access/format that drive
(it should be called either "sdb" or "sda2" in Linux speak)
- if in doubt, make a screen shot of the partitioner window (you'll find a screenshot utility in the start menu), and post iot here as an attachment.


ps:
If you have a CD/DVD drive to go with that PC, you might also download and burn the UltimateBootCD 5 beta (http://www.layer31.com/ubcd50b12.iso) instead, because it contains Parted Magic as well as all the diagnostic tools by drive manufacturers.

 

by: delian2009Posted on 2009-06-20 at 14:29:07ID: 24675299

Hi everyone - thanks for all your replies. It is much appreciated.

If i was back home i'd wipe the system and reinstall, but i'm currently travelling in Mexico for the next few months and don't have software or external cd/dvd drive. So sadly that's not an option.

The eeepc version is 901, Win XP, 16GB SSD HD

Yes, it is a pre-installed system. That must mean it is the recovery drive.

Is there any way I can do a factory restore?

Does the fact that it's the recovery drive mean that without a restore/reinstall the space is lost?

torimar: I do have a usb key. Will that utility 'recreate' the D: partition? Or is it just a diagnostic? What I don't want is for anything to wipe the C: partition as well, because then I really will be screwed.

Once again, thanks a lot. Any further comments/answers greatly appreciated

Dan

 

by: torimarPosted on 2009-06-20 at 14:57:19ID: 24675401

Dan,

you need to make a decision here: do you want to keep the D drive as a recovery option, or do you want to format it and use the regained space for something else?

Personally, I don't see any use in a recovery drive at all, let alone on a system with less than 16 GB of space used. You may easily image all of the contents of your drive to a USB key or USB drive every now and then (check out these free imaging tools: http://www.makeuseof.com/tag/5-ways-to-clone-and-copy-your-hard-drive/), this way you will be able to reset your OS to a more recent state, and not, as with a recovery partition, to the state it was in when you first got the netbook. You may, however, lose support by Asus in helping you to recover when the system gets seriously damaged.

In case you want to wipe the D drive after all, the utility I recommended is a regular partitioner: it will format/partition whatever you tell it to, and nothing else. Even if on Linux, it will be very very easy to tell what is your D drive: it will be either the last partition shown, or the second drive. In any case, your C drive will be the largest partition.
In case of doubt, as I said, just make a screen shot or describe what you see; we'll be able to tell you what exactly to delete and what not to.

 

by: rindiPosted on 2009-06-21 at 03:42:45ID: 24676932

If D is a recovery partition, it shouldn't be accessible by windows anyway, and you shouldn't get the messages you got, except if you saw the drive in disk-management and tried to access it by assigning it a drive letter.

I tried to find some details on this netbook, and it looks like it has 2 SSD drives, and one of those seems to be D. It also looks like one of the SSD drives is replaceable, but I don't know which. I also don't know how it was installed, so I don't know what the D drive is used for, but it could be that part of the OS is assigned to it. If that were the case you wouldn't be able to format it anyway and it would be unwise to do anything there.

Can you open a cmd prompt and attach the output you get when you enter set?


 

by: rindiPosted on 2009-06-21 at 04:29:50ID: 24677007

I've now checked on the manual of the eeepc 901, and there is no recovery partition, the recovery is done via recovery DVD. And there are two separate SSD drives, D being much slower than C, so the OS is on C. There is an additional manual that shows how to move installed software to D so space on C gets freed up, so if nothing is done manually by the user, D is probably not used much when it gets delivered.

I suspect the chips on that drive are bad, but without testing software which is usually started via CD there is no way to tell. I'd not try to use D while you are travelling, then when you get back home make sure you backup your data (you can also do that while traveling by backing up to a USB stick or SD memory).

The recovery process from the DVD will clean both drives, and if after that you have access to D then everything is fine, if not, get the PC repaired or replaced through warranty.

 

by: mkieczkaPosted on 2009-09-12 at 18:12:52ID: 25318575

Hello,

just wanted to mention that I had experienced exact same problem on a costumers ASUS EEE PC 900 Netbook. Torimar`s solution ID: 24675062 fixed the problem. I was able to install Windows XP on a Linux delivered Netbook. Thank you !

20120131-EE-VQP-002

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