You might be better off making a local account that the users can use on the laptops in addition to their domain account. Cached logons have been very flakey for me in general.
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Question
Logon cached credentials error: The system cannot log you on now because the domain is not avaliable
We have a few computers that have received this error when logging on to their laptop off the network:
The system cannot log you on now because the domain is not avaliable
We have tried clearing the logon cached credentials, and then had the user re-cache their logon by doing the following steps:
Clear the users cache from the machine by setting cachedlogonscount
value to 0 under:
HKEY_LOCAL_MACHINE\SOFTWAR
NT\CurrentVersion\Winlogon
Change the cachedlogonscount value to 10 and cached the users
credentials once again.
In all the cases we've had though, the user has been travelling, and is not able to re-connect to our network to re-cache the logon. Does anyone have a solution to prevent this error from happening? And/or some insight as to what can cause this?
Clearing the cached credentials appears to fix the problem once it has happened, but we need some help to find out what is causing this, and a way to prevent it.
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Answers
What is this value set to:
HKEY_LOCAL_MACHINE\SOFT
ValueName:
Dat
Values: TRUE
If it's TRUE, set it to FALSE.
The actual caching takes place here:
HKLM\security\cached
Y
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by: johnb6767Posted on 2009-06-23 at 11:38:07ID: 24694639
Are they trying this with the LAN cable plugged in, or disconnected from WIFI/Wired LAN?
I have often seen where it tries to find the domain if there is a valid LAN connection detected, and will eventually time out, and errorr..... Unplugging the cable and retrying usually has worked for me.....