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6.4

No Sound from HP Pavilion 04 P9828A

Asked by cdplayer in Windows XP Operating System

Tags: HP Pavilion 04 P9828A

HP Pavilion 04 P9828A-ABA 952X 70000TG101SAMBA

I am working on a computer that produces no sound.  This machine is several years old. There is no paper work or manuals but the client wants it fixed. I ran Balarc to find what the model number is so that I can try and find the drivers for the sound card. The following is what Balarc thinks the ID of the computer is:

HP Pavilion 04 P9828A-ABA 952X 70000TG101SAMBA
System Serial Number: MX23017781 NA600
Board: MICRO-STAR INTERNATIONAL CO., LTD MS-6367
Enclosure Type: Desktop

I tried looking for this beast P9828A but I cant find drivers for it. Ive even used Driver Detective in hopes that it would be able to find and install the drivers, no such luck. I called the company that made the motherboard but they could not help me since this is an OEM product so they pointed me back to HP.

Ive been looking at the tweaks http://www.kellys-korner-xp.com/xp_tweaks.htm number 371 - Restore Sound Windows Audio Service may be of some help but I am not sure.

I certainly am willing to listen to any and all suggestions at this point.
Thanks!
 
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Zone: Windows XP Operating System
Tags: HP Pavilion 04 P9828A
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Solution Provided By: cdplayer
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