[x]
Posted via EE Mobile

Search, ask, and monitor your questions on the go with EE Mobile. Visit Experts Exchange from your mobile device and never be out of touch again.

Question
[x]
Attachment Details
[x]
The Solution Rating System

With so many solutions, how can you tell which solutions are most likely to help you and which ones are not? To provide you with a tool to use, we rate our solutions based on various elements that most accurately determine if a solution is a quality solution. To explain what factors affect the solution rating, here are the elements we take into consideration when formulating our solution rating.

  • The Grade of the Solution
  • The Zone Rank of the Expert Providing the Solution
  • The Number of Author and Expert Comments
  • The Number of Experts Contributing
  • The Feedback of the Community

Your Input Matters
Because of the way the system is set up, the most important variable in this equation is you. As a member of Experts Exchange, you are able to cast your vote on the quality of the solutions in regard to how complete, accurate, helpful and easy to understand each solution is. When you provide your feedback, each rating is adjusted accordingly. So, if you see a solution that has a poor rating that you think is a good solution, let us know by rating it. As you do, the rating will be adjusted and will become more accurate for other members of our site.

If you have any suggestions that you would like to make for our rating system, please ask a question in the Suggestions Zone of Community Support.

Thank you!

8.9

Problems with Touchsmart IQ504 xp downgrade, no audio

Asked by silkfire in Windows XP Operating System, Drivers, Microsoft Windows Operating Systems

Tags: XP downgrade, driver, HP, iq504, uaa, no audio, Touchsmart IQ500, SP3, hd audio, soundmax, adi

Hello, I hope someone can help because I've been fighting this for 2 days.

One of my clients purchased an HP Touchsmart IQ504 and wants to go XP on it.  They furnished me with their XP PRO VLK with SP3 embedded.  HP doesn't have any drivers up, but that doesn't mean it's not compatible, eh?

Well, after at least 5 audio drivers, 5 different versions of the UAA drivers, a reinstall, some blood, sweat, and tears, I am no closer to getting audio working.

I think the hold-up is SP3, because one of the installers from hp's site was the recommended fix (SP26334) but during the extract/install process I get an error from Microsoft QFE (835221) stating "This is only to be used on HP Consumer PCs preinstalled with Windows XP. Your PC does not meet this requirement, so update is being aborted."

So, anyone have any ideas? I'm wide open to suggestions at this point.  Uninstalling SP3 won't work because it's slipstreamed into the driver disk and I think the VLK key I have is service pack specific...

Here's the product page:

http://h10025.www1.hp.com/ewfrf/wc/product?lc=en&dlc=en&cc=us&lang=en&os=2100&product=3752240&

Here's some Technet pages linked to some info that I'm struggling through to see if they can resolve this.

http://social.technet.microsoft.com/Forums/en-US/itproxpsp/thread/777584b6-d70e-4460-8c15-efce83b155f3

http://social.technet.microsoft.com/forums/en-US/itproxpsp/thread/f88cafad-e8b3-41f1-b13a-a0e6960ff3dd/

I appreciate any/all insight you might be able to share
[+][-]07/27/09 10:06 AM, ID: 24953601Accepted Solution

View this solution now by starting your 30-day free trial. Setting up your free trial is quick, easy, and secure. We will return you to this solution, unlocked, when you're done.

About this solution

Zones: Windows XP Operating System, Drivers, Microsoft Windows Operating Systems
Tags: XP downgrade, driver, HP, iq504, uaa, no audio, Touchsmart IQ500, SP3, hd audio, soundmax, adi
Sign Up Now!
Solution Provided By: flubbster
Participating Experts: 2
Solution Grade: B
 
[+][-]07/27/09 09:58 AM, ID: 24953527Author Comment

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

Start your 30-day free trial to view this Author Comment or ask the Experts your question.

 
[+][-]07/27/09 12:18 PM, ID: 24954919Expert Comment

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

Start your 30-day free trial to view this Expert Comment or ask the Experts your question.

 
[+][-]07/27/09 12:48 PM, ID: 24955247Author Comment

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

Start your 30-day free trial to view this Author Comment or ask the Experts your question.

 
[+][-]07/27/09 01:23 PM, ID: 24955601Assisted Solution

Assisted solutions are selected by the member who asked the question as a comment that contributed to their question's solution.

Start your 30-day free trial to view this Assisted Solution or ask the Experts your question.

 
[+][-]08/17/09 12:27 PM, ID: 25117541Author Comment

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

Start your 30-day free trial to view this Author Comment or ask the Experts your question.

 
 
Loading Advertisement...
20091111-EE-VQP-92 - Hierarchy / EE_QW_3_20080625