Question

My computer/windows explorer crashing when I select an AVI file

Asked by: gbswales

Suddenly windows explorer has started crashing whenever I try to select any .AVI file - it is crashing just when I highlight the file name not when I am trying to open it.  It happens with any file in any directory on either of my two internal drives or my external back up drive.
So far I have tried:-
-Deleting the last AVI file I added through command prompt
-Deleting the Thumbs database files in case they were corrupted
-viewing in list view
-Mounting the same drives in Linux where I can both access and play all the files without a problem
- Uninstalling VLC media player and rebooting (as I recently installed an update for this from Cnet)

I am not sure where to look next for a fix to the problem - I have attached a screenshot of the error I get

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Asked On
2009-08-01 at 13:05:29ID24619155
Tags

Windows XP - windows explorer problem with avi files

Topic

Windows XP Operating System

Participating Experts
2
Points
250
Comments
6

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Answers

 

by: orangutangPosted on 2009-08-01 at 13:34:38ID: 24996527

I think it might be a codec problem. I'm not sure how to fix it but you can try a workaround by running
regsvr32 shmedia.dll

 

by: orangutangPosted on 2009-08-01 at 13:37:12ID: 24996540

Oops:
regsvr32 /u shmedia.dll

 

by: gbswalesPosted on 2009-08-01 at 16:01:33ID: 24997016

do I just type that in a cmd window?

 

by: orangutangPosted on 2009-08-01 at 19:23:49ID: 24997521

Yeah, if you're not concerned with video thumbnail previews, it should work. Or maybe try installing a codec pack or something.

 

by: Raver87Posted on 2009-08-03 at 00:15:38ID: 25002354

Have you tried to restore your computer to a previous point?
It seems like something has changed all kinds of settings.
Try to go to Start --> Programs --> Accessories --> System Tools --> System Restore.
Then pick a date before this started to ocur.

 

by: gbswalesPosted on 2009-08-08 at 04:55:55ID: 31610548

I applied the fix which got rid of the thumbnails - that allowed windows not to crash on opening explorer - howeve still got the same errror when it tried to open avi file.
Next I uninstalled klite codec pack and reinstalled the latest version - that cured the problem - thanks

20120131-EE-VQP-002

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