Question

AIM - Buffer Overrun Detected

Asked by: mihaiedrisch

Hello,
This same problem has already come up once already on the forums but I believe my situation is different. I run AOL instant messenger version 5.5.3595 alongside the DEAD AIM plugin. I use this version of AOL instant messenger due to it being the only compatible version with DEAD AIM and the functionality DEAD AIM offers is not avaliable in newer versions.
AIM has worked flawlessly for years and I have never had any problems up until a few weeks ago. I came back to my screen to see dozens of window panes, stating:
"Microsoft Visual C++ Runtime Library   Program C:\Program Files\AIM\aim.exe   A buffer overrun has been detected which has corrupted the program's internal state. The program cannot safely continue execution and must now be terminated" (see attatched image - Aim error).

I proceeded to uninstall AIM and attempt to reinstall the same version and while installing the installer would halt at the point it attempts to install imagehlp.dll, it freezes showing another buffer overrun error in the temporary file GLJ596.tmp (see attatched image - aim install error). After I click okay on the buffer overrun error, the installation proceeds and then I am confronted with a bad image pane stating that GLJ596.tmp is a bad windows image file. Please check against your windows installation disklette (see attatched image - aim bad image).

I am not sure why this is occuring. I can only think of a few possibilities. Windows has updated the imghlp.dll file or something to do with the .Net redistributable package being updated automatically by windows.

I also recently updated my version of NOD 32 3.0 Antivirus to 4.0.
I am running WIndows XP SP3.

Thankyou for your help.

This Question has been solved and asker verified All Experts Exchange premium technology solutions are available to subscription members.

Subscribe now for full access to Experts Exchange and get

Instant Access to this Solution

  • Plus...
  • 30 Day FREE access, no risk, no obligation
  • Collaborate with the world's top tech experts
  • Unlimited access to our exclusive solution database
  • Never be left without tech help again

Subscribe Now

Asked On
2009-08-07 at 13:58:46ID24636080
Tags

AIM

,

DEAD AIM

,

overrun

,

buffer

,

detected

,

C++ runtime library

,

imagehlp.dll

Topics

Windows XP Operating System

,

Chat / IM Software

Participating Experts
2
Points
500
Comments
29

Trusted by hundreds of thousands everyday for fast, accurate and reliable tech support.

  • "The time we save is the biggest benefit of Experts Exchange to Warner Bros. What could take multiple guys 2 hours or more each to find is accessed in around 15 minutes on Experts Exchange." Mike Kapnisakis, Warner Bros.
  • "Our team likes having a resource that is more secure than just using Google and most experts using this service really know their stuff. It's nice to look here first versus using Google." Dayna Sellner, Lockheed Martin
  • "Anytime that I've been stumped with a problem, 9 out of 10 times Experts Exchange has either the accepted solution or an open discussion of the potential solution to the problem." Kenny Red, eBay Inc.

See what Experts Exchange can do for you.

Got a question?

We've got the answer.

Experts Exchange has been collecting answers to technology questions since 1996…3 million and counting! If you have a question, chances are we already have your answer.

Screenshot of Experts Exchange Knowledgebase

Need individual assistance?

Our experts are ready to help.

If you can't find the exact answer you're looking for, ask our exclusive community of 50,000 experts. You’ll get a personalized answer from a trusted professional.

Screenshot of Experts Exchange Knowledgebase

Want to learn from the best?

Read articles from industry experts.

Thousands of free tech tips, tricks, how-to’s and tutorials are available in our peer reviewed articles section. See for yourself how smart our experts are, no login required.

Screenshot of an Article

Working on a long term project?

Store your work and research.

Save solutions to your questions, answers you’ve discovered through searching plus helpful articles in your personal knowledgebase for easy future access.

Screenshot of Experts Exchange Knowledgebase

Access the answers to your technology questions today.

Subscribe Now

30-day free trial. Register in 60 seconds.

What Makes Experts Exchange Unique?

Members of the expert community talk about why the experience at Experts Exchange is different than what you will find anywhere else.

Trusted by the world's most respected brands.

image of each brand's logo

Faithfully serving IT professionals since 1996.

Experts Exchange Logo

Try it out and discover for yourself.

Subscribe Now

30-day free trial. Register in 60 seconds.

Related Solutions

  1. Problem with Aim
    Not really a big problem, but a very annoying one to say the least. I've downloaded the latest version of AOL instant messenger and installed it, but when I go to run it, it says there has been an error in the program and an error log is being created. I've looked all over ...
  2. block the use of AIM, MSN Messenger, Yahoo Instant Me…
    Hi everybody, Is there a way to block all url used by AIM, MSN Messenger, Yahoo Instant Messenger and ICQ ? I do not need to uninstall or prevent installation, but to block using it. Best regards David

Free Tech Articles

  1. WARNING: 5 Reasons why you should NEVER fix a computer for free.
    It is in our nature to love the puzzle. We are obsessed. The lot of us. We love puzzles. We love the challenge. We thrive on finding the answer. We hate disarray. It bothers us deep in our soul. W...
  2. SCCM OSD Basic troubleshooting
    SCCM 2007 OSD is a fantastic way to deploy operating systems, however, like most things SCCM issues can sometimes be difficult to resolve due to the sheer volume of logs to sift through and the dispe...
  3. Migrate Small Business Server 2003 to Exchange 2010 and Windows 2008 R2
    This guide is intended to provide step by step instructions on how to migrate from Small Business Server 2003 to Windows 2008 R2 with Exchange 2010. For this migration to work you will need the fo...
  4. Create a Win7 Gadget
    This article shows you how to create a simple "Gadget" -- a sort of mini-application supported by Windows 7 and Vista. Gadgets can be dropped anywhere on the desktop to provide instant information, ...
  5. Outlook continually prompting for username and password
    There have been a lot of questions recently regarding Outlook prompting for a username and password whilst using Exchange 2007. There are a few reasons why this would happen and I will try to cover t...
  6. Backup Exchange 2010 Information Store using Windows Backup
    There seems to be quite a lot of confusion around the ability to backup Exchange 2010 using the built in Windows Backup feature. This stems from the omission of this feature prior to Exchange 2007 s...

Cloud Class Webinars

  1. Avoiding Bugs in Microsoft Access
    Alison Balter takes and in-depth look at avoiding bugs in Access. In this webinar you will learn about using the immediate window to debug your applications, invoking the debugger, using breakpoints to troubleshoot, stepping through code, setting the next statement to execute, ...
  2. Top 10 Best New Features in Visio 2010
    Scott Helmers gives live demonstrations of the top 10 new features in Visio 2010. This webinar will teach you how to create compelling diagrams by adding shapes to the page with a single click, linking the shapes in a diagram to data in Excel (or SQL Server, or SharePoint), ...
  3. IT Consultant Business Secrets Revealed
    Michael Munger, Experts Exchange tech pro and IT consultant, pulls back the curtain on his very successful businesses and answers question on every IT consultant and business owner should know about. He shares secrets on what he did to solve the 5 most common problems in IT, ...
  4. Disaster Recovery and Business Continuity
    Quest CTO, Mike Billon, gives an overview of the steps involved in building a dunamic disaster recovery plan. Through case studies and an examination of software/hardware tooles for monitoring and testing, you'll gain a better understandin of where you are, where you want ...
  5. Organize Your Visio Diagrams with Containers and Lists
    Scott Helmers uses cross functional flowcharts, wireframe diagrams, data graphic legends and seating charts to teach you: how to ustilize all three new structured diagram components in Visio 2010, the best practices for organizeing shapes in previous version of Visio, how to organize ...
  6. How to Us Objects, Properties, Events and Methods in Microsoft Access
    Alison Dalter gives an in-depbth look at objects, properties, events and methods in Microsoft Access. In this webinar you will learn about using the object browser, referring to objects, working with properties and methods, working with object variables, understanding the ...

Join the Community

Give a Little. Get a Lot.

Join the community of experts here and help other tech pros by answering question in your area of expertise. You can earn FREE access to all Experts Exchange's premium features and resources.

Join the Community

Answers

 

by: eviningPosted on 2009-08-07 at 19:38:39ID: 25048105

only thing i can think of to do is a system restore to prior to the problem, then any possible update conflicts would vanish until u reinstall the updates. btw switch updates to manual instead of automatic after u do a restore to isolate the offending update

 

by: mihaiedrischPosted on 2009-08-08 at 14:08:53ID: 25051737

I'm sorry but I don't use system restore and due to this problem occuring weeks ago, the damage is already done and too far back to do a system restore. Can anyone else please offer some advice?

 

by: mihaiedrischPosted on 2009-08-08 at 19:13:50ID: 25052486

I apologise and retract my last statement, system restore is turned on. The problem occured on the 23rd of June and I'm unable to go back that far in my system restore. The furtherest I can go back is the start of July.

 

by: eviningPosted on 2009-08-08 at 19:16:40ID: 25052495

ok, are u on XP?
if so go to start/run and type sfc /scannow, it will check ur system files for corruption, against good ones on ur install cd

 

by: mihaiedrischPosted on 2009-08-08 at 19:40:14ID: 25052537

Yes I'm running Windows XP Service Pack 3. I checked my update history in windows update and found nothing installed on the 23rd of June.

With regards to sfc /scanow.. because I am running XP SP3, is it going to be a problem that my XP OEM CD is SP1? I assume the DLL files have been updated, so would it be attempting to overwrite new DLLs with old ones?

 

by: eviningPosted on 2009-08-08 at 19:44:56ID: 25052543

i think u may have a prob. regardless of how this turns out u need to make urself a "slipstream" xp sp3 cd later so if u have to use sfc, or do a reapair or reinstall u dont have to go thru all the business of reinstalling each service pack
there may be a way to run sfc  using the sp3 installs instead of cd, but i will have to check

 

by: eviningPosted on 2009-08-08 at 19:48:52ID: 25052558

ok, it may still work
run sfc /scannow and it should prompt u for the cd, at which point u should be able to direct it to this location
C:\I386

 

by: eviningPosted on 2009-08-08 at 19:50:23ID: 25052561

as it runs, it will propnt u about each file problem, u will be able to tell if it using older versions by the version number on the files

 

by: eviningPosted on 2009-08-08 at 19:56:01ID: 25052573

oops that may be wrong location
ur 1386 folder may be in a diff place
AND u may have several of them

 

by: mihaiedrischPosted on 2009-08-08 at 19:56:24ID: 25052574

I'm unable to point it to the C:\i386 folder, it only prompts me to insert the Windows CD. Also, the i386 folder does not exist on my pc. I've also read that you can change a registry key so that it will install from the servicepack directory:

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Setup\
CDInstall (1)  - set by default
SourcePath:  this is supposed to be set to C:\i386 but on my pc it has the E:\ partition set for some reason.
ServicePackSourePath: C:\windows\servicepackfiles\

 

by: eviningPosted on 2009-08-08 at 19:59:10ID: 25052580

yes i saw something about the registry key also
is ur E: partition the "hidden" recovery partition? if so it will only have the original files, not sp3

 

by: eviningPosted on 2009-08-08 at 20:01:08ID: 25052583

search for a file named sp3.cab on ur pc. ththe location u find that file in is the location u want to try and point sfc at

 

by: mihaiedrischPosted on 2009-08-08 at 20:02:11ID: 25052587

E: is a standard partition used for music, i have no idea why it would have set it to that! Very bizzare.
It's sounding more like I need to make a slipstream SP3 disc, but I have no idea how to go about that. I find nLite to be very very confusing.

 

by: eviningPosted on 2009-08-08 at 20:03:45ID: 25052593

i used a diff process last time i slipstreamed, but i have forgotten what i used, let me dig around a bit and find my info

 

by: eviningPosted on 2009-08-08 at 20:09:39ID: 25052618

what was ur original xp version?

 

by: mihaiedrischPosted on 2009-08-08 at 20:14:33ID: 25052635

Service Pack 2

 

by: eviningPosted on 2009-08-08 at 20:17:23ID: 25052646

ok, do u have the FULL sp3 udate file on ur pc?

 

by: eviningPosted on 2009-08-08 at 20:22:41ID: 25052671

i think this is the way i did it
http://apcmag.com/how_to_create_a_bootable_xp_sp3_cd.htm
shame u dont have vista, i recently used a prog named vista update integrator and it was a breeze

 

by: mihaiedrischPosted on 2009-08-08 at 20:22:42ID: 25052672

Nope, I can't find it.
I did find the location of the i386 folder:
E:\abfae75d651d648355086a31\i386    and it only contains 7 files..

 

by: eviningPosted on 2009-08-08 at 20:31:27ID: 25052691

do u have hidden and system files unhidden?
i just looked at the nlite tutorial and it doesnt look that bad
do u have ur xp sp2 original cd?
no matter how u build a slipstream, u will need to get the full sp3 update file from microsoft

 

by: eviningPosted on 2009-08-08 at 20:32:48ID: 25052692

sp3.cab may be in windows/system32/service pack files

 

by: mihaiedrischPosted on 2009-08-08 at 20:36:39ID: 25052697

Yup it's in there..      sp3.cab 22.7MB

 

by: eviningPosted on 2009-08-08 at 20:37:50ID: 25052701

if u have a lot of other files in there, thats prob the location u want to aim sfc at

 

by: mihaiedrischPosted on 2009-08-08 at 20:42:30ID: 25052710

And yes I have my XP SP2 OEM original CD

 

by: eviningPosted on 2009-08-08 at 20:44:38ID: 25052714

i just skimmed thru the whole nlite tutorial and it didnt look all that bad, but ive done slipstreams in the past that used antique methods, hehe
http://apcmag.com/how_to_create_a_bootable_xp_sp3_cd.htm

 

by: mihaiedrischPosted on 2009-08-08 at 20:47:47ID: 25052729

I have to go sleep, but i'll do that when I wake up and report back! Thanks heaps for your help so far man.

 

by: eviningPosted on 2009-08-08 at 20:48:30ID: 25052731

ok, i'll prob grab some sleep too

 

by: mihaiedrischPosted on 2009-08-21 at 19:06:50ID: 25157161

Thankyou to evining for all your help.
I inevitably threw in the towel and upgraded to the latest release of AIM.
I tried to install AIM 5.5.3595 on other XP SP3 installed PCs and received exactly the same error. I assume It's a redundant dll that the old installer was trying to reference that is unfortunatey no longer supported.

20120131-EE-VQP-002

3 Ways to Join

30-Day Free Trial

The Experts

98% positive feedback on 31,087 answers since March 2000. angeliii is a Microsoft Most Valuable Professional for his work with MS SQL Server & Develoment.

He has also proven his knowledge of Visual Basic Programming, PHP Scripting and Oracle Databases.

The Experts

97% positive feedback on 10,752 answers since July 2000. lrmoore has more than 18 years experience in the networking industry.

The six-time Mircosoft MVPs specialties include firewalls, virtual private networking, and network management.

Testimonials

"...and excellent source for support... Kind of like having your very own IT dept." Electriciansnet

Testimonials

"I was apprehensive at signing up at first. However... it has already made my life as an IT administrator much easier." JaCrews

Testimonials

"WOW! You guys have great, active, and knowledgeable people on here." moore50

Business Clients

Business Clients

In the Press

"If you’ve got a question... Experts Exchange can supply an answer.”

In the Press

"...an invaluable aid for both IT professionals and those who require tech support."

In the Press

"where IT professionals provide quick answers on just about any topic"

Business Account Plans

Loading Advertisement...