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4.2

Remove Windows AntiVirus Pro

Asked by cgmk89 in Windows XP Operating System, Microsoft Operating Systems, Microsoft Windows Operating Systems

The Windows AntiVirus Pro got into my computer this morning.  I do not know how to get rid of it.  It seems to take over my desktop now.

I tried to get rid of it.  I am able to go to Control Panel, but unable to open up the Add and Remove program.

I managed to download mbam-setup.exe file but unable to run it.

I read a few solutions posted in EE, but able to do anything.  The AntiVirus Pro will not let me access the web pages, ex. www.malwarebytes.org

Kindly advice me on how to stop the program from running first...then I guess I have to solve others once at time.
[+][-]08/09/09 09:00 AM, ID: 25054603Accepted Solution

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About this solution

Zones: Windows XP Operating System, Microsoft Operating Systems, Microsoft Windows Operating Systems
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Solution Provided By: evining
Participating Experts: 4
Solution Grade: A
 
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[+][-]08/11/09 06:13 AM, ID: 25068578Author Comment

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

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[+][-]08/11/09 06:40 AM, ID: 25068895Author Comment

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

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[+][-]08/11/09 06:49 AM, ID: 25068976Expert Comment

At Experts Exchange, members can ask their questions to thousands of technology professionals, also known as Experts. Experts compete and collaborate to answer those questions by leaving comments like this one.

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[+][-]08/11/09 08:59 AM, ID: 25070504Author Comment

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

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[+][-]08/12/09 02:39 PM, ID: 25083333Author Comment

Often, when Experts are collaborating with members who have asked questions, they will request additional information about the problem. Askers respond with an author comment like this one.

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20091111-EE-VQP-92 - Hierarchy / EE_QW_3_20080625