Question

BSOD Windows XP Page_Fault_In_Nonpaged_Area Stop: 0x00000050

Asked by: Riverace

I was getting the BSOD caused by a driver for Alcohol 120 for a virtual CD drive, so I uninstalled that and everything seemed to work fine.
Now I'm getting the BSOD for something different.
Page_Fault_In_Nonpaged_Area Stop: 0x00000050 (0xFFFEFFB, 0X00000000, 0X8054B5B2, 0X00000000)
The BSOD only happens when I try to do a virus scan, or a registry scan or search the registry. I doesn't happen any other time, ie: playing a game, burning a DVD or watching a movie.
I've tried online virus scans and keep getting the same result, BSOD.
I have swapped out my mem sticks with 2 known good ones, but still keep getting the stop during virus scan caused by : ntoskrnl.exe
Found this from Google, ntoskrnl.exe is a critical process in the boot-up cycle of your computer
Is there a way to repair this file ?

This is the latest mini dump:
------------------------------------------------------------------------------
Microsoft (R) Windows Debugger Version 6.11.0001.404 X86
Copyright (c) Microsoft Corporation. All rights reserved.


Loading Dump File [C:\WINDOWS\Minidump\Mini081309-13.dmp]
Mini Kernel Dump File: Only registers and stack trace are available

Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows XP Kernel Version 2600 (Service Pack 3) UP Free x86 compatible
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 2600.xpsp_sp3_gdr.090206-1234
Machine Name:
Kernel base = 0x804d7000 PsLoadedModuleList = 0x8055b1c0
Debug session time: Thu Aug 13 17:06:32.265 2009 (GMT-6)
System Uptime: 0 days 4:24:02.890
Loading Kernel Symbols
...............................................................
................................................................
.......
Loading User Symbols
Loading unloaded module list
..............
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

Use !analyze -v to get detailed debugging information.

BugCheck 10000050, {fffefff8, 0, 8054b5b2, 0}


Could not read faulting driver name
Probably caused by : ntoskrnl.exe ( nt!ExFreePoolWithTag+237 )

Followup: MachineOwner
---------

kd> !analyze -v
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

PAGE_FAULT_IN_NONPAGED_AREA (50)
Invalid system memory was referenced.  This cannot be protected by try-except,
it must be protected by a Probe.  Typically the address is just plain bad or it
is pointing at freed memory.
Arguments:
Arg1: fffefff8, memory referenced.
Arg2: 00000000, value 0 = read operation, 1 = write operation.
Arg3: 8054b5b2, If non-zero, the instruction address which referenced the bad memory
      address.
Arg4: 00000000, (reserved)

Debugging Details:
------------------


Could not read faulting driver name

READ_ADDRESS:  fffefff8

FAULTING_IP:
nt!ExFreePoolWithTag+237
8054b5b2 668b4efa        mov     cx,word ptr [esi-6]

MM_INTERNAL_CODE:  0

CUSTOMER_CRASH_COUNT:  13

DEFAULT_BUCKET_ID:  COMMON_SYSTEM_FAULT

BUGCHECK_STR:  0x50

PROCESS_NAME:  Regcleaner.exe

LAST_CONTROL_TRANSFER:  from 8058b724 to 8054b5b2

STACK_TEXT:  
b7fffc24 8058b724 fffefffe 00000000 e10475f8 nt!ExFreePoolWithTag+0x237
b7fffc40 8058c5f6 e3f4e148 e10475f8 e1029614 nt!CmpCleanUpKcbValueCache+0x51
b7fffc54 805882a8 e3f4e148 e18306b8 80568ece nt!CmpCleanUpKcbCacheWithLock+0x19
b7fffc60 80568ece b7fffc80 80568d18 e10475f8 nt!CmpGetDelayedCloseIndex+0x16
b7fffc68 80568d18 e10475f8 e10475f8 00000001 nt!CmpAddToDelayedClose+0xa
b7fffc80 80568d34 e10475f8 b7fffca4 8056a929 nt!CmpDereferenceKeyControlBlockWithLock+0x5d
b7fffc8c 8056a929 e10475f8 00000000 e127a418 nt!CmpDereferenceKeyControlBlock+0x12
b7fffca4 80564777 e127a430 e127a418 00000000 nt!CmpDeleteKeyObject+0x92
b7fffcc0 804e36d5 e127a430 00000000 000001a4 nt!ObpRemoveObjectRoutine+0xe0
b7fffce4 80567847 8600baf8 e1971ea8 861ed8b0 nt!ObfDereferenceObject+0x5f
b7fffcfc 805678b0 e1971ea8 e127a430 000001a4 nt!ObpCloseHandleTableEntry+0x155
b7fffd44 805678fa 000001a4 00000001 00000000 nt!ObpCloseHandle+0x87
b7fffd58 804de7ec 000001a4 018dfb6c 7c90e514 nt!NtClose+0x1d
b7fffd58 7c90e514 000001a4 018dfb6c 7c90e514 nt!KiFastCallEntry+0xf8
WARNING: Frame IP not in any known module. Following frames may be wrong.
018dfb6c 00000000 00000000 00000000 00000000 0x7c90e514


STACK_COMMAND:  kb

FOLLOWUP_IP:
nt!ExFreePoolWithTag+237
8054b5b2 668b4efa        mov     cx,word ptr [esi-6]

SYMBOL_STACK_INDEX:  0

SYMBOL_NAME:  nt!ExFreePoolWithTag+237

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: nt

IMAGE_NAME:  ntoskrnl.exe

DEBUG_FLR_IMAGE_TIMESTAMP:  498c1a18

FAILURE_BUCKET_ID:  0x50_nt!ExFreePoolWithTag+237

BUCKET_ID:  0x50_nt!ExFreePoolWithTag+237

Followup: MachineOwner
---------
If I can't get this repaired, I'll just re-install the OS.
Thanks in advance.

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Asked On
2009-08-14 at 05:58:30ID24652757
Tags

BSOD

,

Windows XP

,

mini dump

,

virus scan

,

registry

,

registry scan

,

registry search

Topic

Windows XP Operating System

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Answers

 

by: asawatzkiPosted on 2009-08-14 at 06:11:26ID: 25097556

I would try doing a system restore to a date before Alcohol was installed.  There are probably hidden non-plug and play system drivers (like sptd.sys) that are hanging around.  I've had similar problems with Daemon tools, another virtual CD drive software.  You could try to troubleshoot it, but system restore is usually the easiest way to go.  Here's some instructions:

http://www.microsoft.com/windowsxp/using/helpandsupport/learnmore/systemrestore.mspx

 

by: RiveracePosted on 2009-08-14 at 07:39:48ID: 25098530

I don't have any restore points left. but I do have Daemon on my 'puter, I'll uninstal that and see what happens from there.
Thanks for the quick reply. I'll keep you posted on the outcome.

 

by: JonveePosted on 2009-08-14 at 07:44:23ID: 25098577

>> 0x00000050: PAGE_FAULT_IN_NONPAGED_AREA <<

Could be for a number of reasons, as listed here>

Requested data was not in memory. An invalid system memory address was referenced. Defective memory (including main memory, L2 RAM cache, video RAM) or incompatible software (including remote control and antivirus software) might cause this Stop message, as may other hardware problems (e.g., incorrect SCSI termination or a flawed PCI card).
Details> http://aumha.org/a/stop.htm

Have you tried (temporarily) scanning with a different anti-virus scanner?

 

by: JonveePosted on 2009-08-14 at 08:05:03ID: 25098790

There is a way to repair the ntoskrnl.exe file as shown here>
"How to replace corrupted ntoskrnl.exe file":
http://www.experts-exchange.com/OS/Microsoft_Operating_Systems/Windows/NT/Q_22005033.html

 

by: asawatzkiPosted on 2009-08-14 at 08:05:49ID: 25098803

Yeah uninstall Daemon.  And then if that doesn't fix it then you could try this:  

Go into device manager
Click on View / Show Hidden Devices
Go to the Non-Plug and Play Drivers Section
Find SPTD and disable it or uninstall it


 

by: eviningPosted on 2009-08-14 at 09:19:12ID: 25099776

i think ive had that same prob before due to a corrupt pagefile.sys
if u can get a command window on boot, or safemode with command window(may not work)
just delete the pagefile.sys file and windows will create a new one

 

by: ChiefITPosted on 2009-08-14 at 15:26:47ID: 25102881

This may be the Haxdoor virus:
http://support.microsoft.com/kb/903251

 

by: JonveePosted on 2009-08-14 at 15:37:20ID: 25102952

You've tried online virus scans but have you checked for Malware?
If in any doubt, try downloading then updating Malwarebytes' Anti-Malware:
http://www.malwarebytes.org/mbam.php
When updated, reboot into Safe Mode by selecting F8 at bootup & run a scan.

Tutorial available, if you require >
http://www.bleepingcomputer.com/forums/lofiversion/index.php/t169669.html

If you cannot run MBAM, try downloading a new MBAM and rename it BEFORE saving it to your desktop, then try again.

If still unresolved after following all above comments, you could run ComboFix.  
Details to follow, IF required ...

 

by: RiveracePosted on 2009-08-16 at 22:48:06ID: 31615788

After trying every suggestion and searching the net, I finally had to re-install the OS. Thanks to everyone that helped.

 

by: JonveePosted on 2009-08-17 at 00:29:43ID: 25112170

Glad you've been able to resolve the problem.   Thank you.

20120131-EE-VQP-002

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