Randomly upon startup today my computer tries to install Roxio Media Manager. After a minute of chugging, it says "The feature you are trying to use is on a network resource that is unavailable." First off, I have no idea where this new installation attempt came from. I've had Blackberry Desktop Software v5 with Media Manager installed for months without problem until today. I tried to download the Media Manager from RIM and point the error message to that location when it asks where the new source is. It says that "Roxio Media Manager.msi does not contain information about Roxio Media Manager.msi".
I cannot re-install ANYTHING (including the Desktop Software with MM or Microsoft's installer cleanup utility) because my system already has this recurring Roxio Media Manager install going all the time. If I cancel it, it tries to start the install over again as soon as the cancelled process is finished.
If I kill msiexec.exe from the task manager, another pops up in it's place immediately.
I tried logging in as the domain admin. Same issues.
If I remove it from the the insaller section of the registry via regedit, msiexec.exe keeps popping up ultra fast over and over, but doesn't actually try to install anything in particular.
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These are the Roxio programs I actually have showing as being installed. It's weird because none of them show file size or last used.
Roxio Programs Installed
Also, try Revo Uninstaller (http://www.revouninstalle
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by: David-HowardPosted on 2009-08-14 at 15:29:29ID: 25102893
Have you tried to remove the software from within Safe Mode? I've had some success with stubborn applications doing it that way.
You might also try this.
Download the latest BlackBerry desktop software from Blackberry.com. Download the English version with media manager.
That gives you an .exe file, which is a self-extracting archive.
Use WinZip to unzip the .exe file to a folder. Browse to the SR_MM directory and you should find "Roxio Media Manager.msi".
The next time you are asked for the location of Roxio Media Manager.msi, click browse, and browse to the file that you extracted above. Let it install, reboot and test.
The above suggestion was taken from the following URL.
http://www.blackberryforum